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Answers Before You Even Have to Ask
Do you offer 24/7 emergency service?
Yes. We're available around the clock, every day of the year. Owner Joshua Nepa personally manages after-hours chat and coordinates technician dispatch, so you're talking to someone who can actually help, not an answering service.
What brands do you work on?
All of them. We service, repair, and maintain every major brand, including Trane, Carrier, Lennox, Goodman, and Amana. Your equipment won't disqualify you.
What is the Platinum Coverage Plan?
For a one-time fee of $1,399 plus $18.99 per month, Platinum Plan members pay zero repair bills for the full 10-year parts warranty period on their equipment, regardless of brand. The plan is transferable if you sell your home.
How quickly can you get to my home?
Same-day service is our norm. Customers regularly report that we arrived earlier than the window we gave them. Emergency calls after hours are handled within hours, not days.
Are your technicians certified?
Our technicians hold NATE credentials, BPI certification, and Master Heat Pump certification. Maintenance tune-ups are performed by NATE-certified technicians working to factory specifications. We're also qualified with both APS and SRP.
Can I access utility rebates on a new system?
Possibly. As an APS- and SRP-qualified contractor, we can help eligible customers access utility rebates up to $1,125 on qualifying system replacements. Ask about your specific equipment when you call.