Carl with Autumn Air was a HUGE help. Excellent customer service! He took the time and spoke with my warranty company to get everything approved. My AC went out Early Sun morning around 1am in June. My warranty company couldn’t come out until Tues afternoon. I called Autumn Air and Carl was at my house in about 4 hours! He was nice enough to talk with my warranty company and tell them what was wrong so that I could get approval for reimbursement. He also gave me a couple suggestions to help me run my system more efficiently. THANK YOU CARL and Thank You Autumn Air.