We are very happy with the service and maintenance check we had done by Autumn Air Heating & Cooling. Chris was very professional and knowledgeable. He took extra time and explained each step of process and was very understanding of the concerns we had. He answered all our questions which was extremely helpful. We could see how much he cared about his customers and the service he gives. Thanks Chris and Autumn Air Heating & Cooling!
I have been a happy customer of Autumn Air in two different homes. They have always been honest and saved me money as a result. My family has been greater by Carl the technician on our last couple of maintenance checks. He is outstanding and always a pleasure to see. I would not hesitate to recommend Autumn Air to anyone. I’ve used other companies in the past and I appreciate this one for their professionalism.
Thank you Josh for responding to my plea on Facebook!! James was awesome, straightforward and very helpful. He answered my questions and offered to continue to answer my questions even if I go in a different direction. I will definitely be in touch! Thank you, thank you, thank you!!!
Honest, reliable, responsive and fair are only a few words that begin to describe this company. Not only do they genuinely care about their customer, they will go to all lengths to make you comfortable. The trade needs more people like this that make a marked difference in people’s lives.
Excellent company! Great service and fantastic communication. What I didn’t tell them is that this was a service call for a second opinion. Although they said similar things as the first company, they made a great impression and seemed to be a bit more thorough. I’m very picky about the companies I decide to work with and I’m not a very trustworthy person (hence the 2nd opinion), but Autumn Air made such a great first impression that I signed up for their 2 years service plan. This will be my ONLY heating and cooling company from now on!