Reviews
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Very polite and helpful; replaced air filters while he was here.Jerry Koester"Very polite and helpful"
Had a small noise in a return fan. Found it immediately and put a new seal on the door, and the noise is gone. Very polite and helpful; replaced air filters while he was here.
Jerry Koester -
Adam was very professional and knowledgeable.Kim Keith"Very Professional and Knowledgeable"
Adam was very professional and knowledgeable. He displayed excellent customer service.
Kim Keith -
Adam came out, did a thorough diagnosis and had it repaired the same day as I called it in.Carl Schmidt"Always Does a Fantastic Job"
The Autumn Air Heating and Cooling crew always does a fantastic job for me. Adam came out, did a thorough diagnosis, and had it repaired the same day as I called it in.
Carl Schmidt -
Gilbert came and fixed the issue within 20 minutes.Alejandra Carbajal"Give This Man a Raise"
I had someone come and tell me originally it was going to be costly. I was out of AC for 12 hours, came across Autumn. Gilbert came and fixed the issue within 20 minutes. I cannot thank enough Gilbert's hard work and the time he came when he could have been home with his family. Please give this man a raise! He deserves it!
Alejandra Carbajal -
Gilbert from Autumn Air was very professional and very knowledgeable.Cheri Carvale"Very professional and knowledgeable"
Gilbert from Autumn Air was great! Very professional and very knowledgeable. I highly recommend him!
Cheri Carvale -
We are so grateful for the fast and friendly service!Kelli Lounds"Fast and Friendly Service"
Our AC went out and I was able to get scheduled the same day. Adam came out and was kind and informative. He luckily had the part needed to repair the issue and did so promptly. We are so grateful for the fast and friendly service!
Kelli Lounds -
A pleasure to work with Gilbert!Mette Rasmussen"A pleasure to work with Gilbert"
Had a check-up, scheduled between 8-10 and Gilbert arrived on schedule, came in, did his thing and also screwed my filter cover on and provided me an estimate for a new one (I need it!)… a pleasure to work with Gilbert!
Mette Rasmussen -
Gilbert was very professional and respectful.Titus Makin"Gilbert was very professional"
Gilbert was very professional and respectful. And you are working Autumn Air.
Titus Makin -
Gilbert is very friendly, professional, and easy to talk to.Laura Jones"Very friendly and professional"
Gilbert is very friendly, professional, and easy to talk to. I will be calling Autumn Air for all of my future heating and cooling needs!
Laura Jones -
Service was quick and the installer was very professional and knowledgeable.Kay Nelson"Service was quick"
Needed a new compressor for air conditioner. Service was quick and compressor was installed the next day. Installer was very professional and knowledgeable.
Kay Nelson -
The prompt service has saved us thousands of dollars in hotel rooms.Peter Fox"Prompt Service Saved Us Thousands"
Been a customer with maintenance contracts with several homes in our family. The prompt service has saved us thousands of dollars in hotel rooms. They were at our house 25 minutes after we called, and it was 110 degrees!
Peter Fox -
Highly recommend and will not use anyone else!Richard Carrier"Autumn Air Heating is truly amazing!"
Autumn Air Heating is truly amazing! Our A/C went out and we contacted them and they came out super quick! Kolby the technician was super friendly, knowledgeable, and polite! He diagnosed the issue within minutes and we are back to being cold in the house! Highly recommend and WILL NOT USE ANYONE ELSE! Thank you Autumn Air! ****** Follow up! Autumn Air came back out to do our maintenance and found a leak! The part was under warranty and they expedited the part and I must say Frank the technician was amazing! Thank you Autumn Air!!!! “””””Update””””””” Had Autumn Air come out for my scheduled maintenance and all I have to say is amazing service, Kolby and his partner are very friendly, polite, and extremely professional! Highly recommend for all your air conditioning needs! “”””””””””Update Was having an issue with one side of the house not cooling, called Autumn Air, they had Adam come out quickly! Highly recommend!
Richard Carrier -
Great service and, above all else, honesty and transparency.Pete Aranda"Great Service, Honesty and Transparency"
Great service and, above all else, honesty and transparency. We all have those moments where, in the middle of summer, things go wrong. It’s already a high-stress situation as is, and the last thing anyone needs is inflated quotes for work not needed. After calling a major competitor and getting 6 different quotes ranging from 8k to an 18k full system replacement with pressure to match, I called Autumn Air. They handled us with honesty, made it out same day, and even sent a tracker letting us know when our tech would arrive. I was able to chat with Josh, the owner, Frank, the tech, and the office personnel. Turns out a 3k replacement is what was truly needed. What a truly different experience. If you value honesty, transparency, and not being taken advantage of, give them a call.
Pete Aranda -
Super easygoing and quick to get things fixed.JP Miller"Frank was great"
Frank was great. Super easygoing and quick to get things fixed and working again.
JP Miller -
We are overwhelmingly thankful for everyone at Autumn Air for their patience and support.Stephanie Fry"They Are Amazing"
We have a problematic AC unit, and we are overwhelmingly thankful for everyone at Autumn Air for their patience and support as we battle it. We have had to do several late-night and weekend after-hours appointments, and they never once made us feel like a burden. They are amazing!
Stephanie Fry -
Gilbert was great—smart, honest, fair, knowledgeable, timely.Paula Simmonds"Gilbert Was Great"
Gilbert was great—smart, honest, fair, knowledgeable, timely. We so appreciate him and your family-owned company.
Paula Simmonds -
I’ve used Autumn Air for years and I’m happy with the service.Joel Glass"I’ve Used Autumn Air for Years"
I’ve used Autumn Air for years and I’m happy with the service. I’m not allowed on the roof anymore; I trust them and the work they do.
Joel Glass -
Very professional and kind from making the appointment to the technician arriving.Brandy Rideout"Very Professional and Kind"
Our A/C went down, called Autumn Heating and Cooling. They worked us in their schedule the same day and got it fixed. Very professional and kind from making the appointment to the technician arriving. Now I have a place to recommend to everyone!!!
Brandy Rideout -
Very nice, respectful, and very professional.Pedro costa"Very nice and respectful"
Very nice, respectful, and very professional. Thank you, guys.
Pedro costa -
Autumn Air is truly the best company. We have been using them for years and will continue to do so.Preston Rosales"Frank is the man!"
Frank is the man! Had our unit back up and running within 30 minutes! Autumn Air is truly the best company. We have been using them for years and will continue to do so. Thanks again for your quick response and keeping us cool in the AZ heat.
Preston Rosales -
Frank represented his company extraordinarily and gave me the reassurance that I needed to know my system will be working properly.papa zulu"Frank Communicated Great and Answered All My Questions"
Frank communicated great with me and answered all of my questions (I had a lot). He explained what happened and gave me some tips on preventative maintenance in order to keep my AC system running smoothly for years to come! It’s very hot this time of year, as any AZ resident would know, so naturally having the system go out in the worst time of year can be a very stressful ordeal. Frank represented his company extraordinarily and gave me the reassurance that I needed to know my system will be working properly. Do not hesitate to call Autumn Air Heating & Cooling for any of your heating and cooling needs!
papa zulu -
Frank, our tech, was caring and considerate of costs for us.Tony Berry"Super friendly and caring tech"
Frank, our tech, was caring and considerate of costs for us. He disclosed some options and costs. Super friendly and worked on our system as if it were his own.
Tony Berry -
It’s easy for me to say I really feel my wife and I made a lifelong partnership with this company.Graham Mather"This company never disappoints"
I’ll just start off by saying this company never disappoints! Years ago we had an AC issue in the middle of the summer. It was during the night on a weekend. After contacting many big name companies that claim 24-hour service, they were the first to respond and had us running right away. Their response was quick, and their attitude was awesome. Very polite and very helpful. We have been a member of their maintenance program for several years now. We actually just renewed; for us there was no question about it! From the nice lady I spoke to in the office—I believe her name was Cheyenne (sorry if I’m wrong or it is spelled wrong, lol)—she was so nice in setting up our appointment. As far as our tech is concerned, Taylor is the best. He is such a nice man, always on time, extremely courteous, thorough, and always great at taking the time to communicate issues or potential issues, but never once have we felt pressured into anything. If we have questions he is always very patient and explains everything so well we understand. It’s easy for me to say I really feel my wife and I made a lifelong partnership with this company. If anyone is looking for reasonably priced service, friendly customer service, quick response, and knowledgeable technicians, this is the place! Thank you guys for all you do, and see you for our next checkup!
Graham Mather -
Gilbert was awesome in explaining the issue and replacing the compressor.Steve Diaz"I would recommend Autumn Air and Gilbert"
Called Autumn Air because our AC stopped blowing cool air during the night. Gilbert came in and quickly identified the issue was the compressor. Gilbert was awesome in explaining the issue and replacing the compressor. I would recommend Autumn Air and Gilbert every time.
Steve Diaz -
Always been dependable and professional.Darrell Hill"Always dependable and professional"
We have been using this company for 5 years or so and have always been dependable and professional.
Darrell Hill -
He cleaned our unit and checked everything out to continue to work efficiently.Lydia Villasenor"Outstanding Service"
Gilbert showed up on time, was personable, and provided outstanding service. He didn’t mind that my dog had to sniff and expect some pats. He cleaned our unit and checked everything out to continue to work efficiently. I am very happy and would highly recommend your company.
Lydia Villasenor -
Regardless of who I choose, Autumn Air provided a seamless, non-pressurized experience and I'd call them again and recommend them to anyone.Anthony"Seamless, Non-Pressurized Experience"
I found Autumn Air by reading through Facebook threads where people were asking my community for suggestions on AC companies. Autumn Air came up numerous times along with a handful of others. First off, the initial call to set the appointment was quick and thorough. Cheyenne and I discussed all my concerns. Then, to my surprise, about 10 minutes after that call, Autumn herself called me to follow up. It was an accident; she didn't realize I had already gotten a call. But like I told her, I'd rather get two calls than none. Prior to the appointment, I got multiple reminders, which for me was great. On the day of, which was the same day, Adam came to my door. He also listened; he did not pressure me at all. He was thorough in his explanation. His selling tactic was low pressure, in a way that was allowing me to make a decision vs. being pushed into one. I appreciated that. Regardless of who I choose, Autumn Air provided a seamless, non-pressurized experience, and I'd call them again for my needs and recommend them to anyone.
Anthony -
Frank was awesome! Autumn Air is the best company for AC I've worked with.Michelle Ugaste-Harrison"Autumn Air is the best company for AC"
Frank was awesome! Autumn Air is the best company for AC I've worked with. I've bought 3 AC units from them, and their services have been exemplary.
Michelle Ugaste-Harrison -
Gilbert was knowledgeable and professional. He was able to clearly explain the issues and workable solutions.Jason Flores"He fixed my problem on the first visit"
Gilbert was knowledgeable and professional. He was able to clearly explain the issues and workable solutions. He fixed my problem on the first visit. I will be using them for any future maintenance. I just renewed my maintenance contract with them! I have now been with them for 5 years.
Jason Flores -
Taylor came the same day that we called, which is great on a hot day.Ashley Curcuruto"Overall Good Experience"
Taylor came the same day that we called, which is great on a hot day, and quickly replaced the part. It was informative and easy. Overall good experience.
Ashley Curcuruto -
Third time was the charm for us to get our A.C. fixed but that doesn't have to be you, call Autumn Air FIRST!Gabrielle Martinez"Call Autumn Air FIRST!"
My A.C. stopped working. I was venting to a coworker about spending a ridiculous amount of money on two HVAC techs from two different places and it was still not getting fixed or any answers to what the problem was. My coworker recommended Autumn Air. Taylor from Autumn Air came and checked everything out only to find that it was just in need of a new thermostat. Third time was the charm for us to get our A.C. fixed but that doesn't have to be you, call Autumn Air FIRST! Thank you Autumn Air and thank you Taylor!
Gabrielle Martinez -
Taylor didn't just do a job; he earned my business and the business of anyone who ever asks me for a recommendation.Javi"He Earned My Business"
I cannot say enough good things about Autumn Air Heating & Cooling, specifically Taylor, who was absolutely amazing from start to finish. If you want a company that is incredibly responsive, deeply informative, and operates with total integrity, look no further. Taylor was well-educated, professional, and more than willing to patiently answer every single question I had. But what really set him apart was his incredible work ethic and dedication. When he realized the job was going to take longer than originally expected, instead of making me wait or rescheduling, he went completely out of his way to finish everything today. He wanted to make sure my family and my pets were kept safe and comfortable, which meant the world to me. On top of being a hard worker, Taylor is incredibly honest. After completing the job, he realized one of the tasks he thought he would need to perform actually wasn't necessary. Instead of just doing it anyway to pad the bill, he explained exactly why it wasn't needed and removed it. You don't find that kind of transparency and honesty much these days. Taylor didn't just do a job; he earned my business and the business of anyone who ever asks me for a recommendation.
Javi -
Taylor didn't just do a job; he earned my business and the business of anyone who ever asks me for a recommendation.Javi Nieblas"He Earned My Business"
I cannot say enough good things about Autumn Air Heating & Cooling, specifically Taylor, who was absolutely amazing from start to finish. If you want a company that is incredibly responsive, deeply informative, and operates with total integrity, look no further. Taylor was well-educated, professional, and more than willing to patiently answer every single question I had. But what really set him apart was his incredible work ethic and dedication. When he realized the job was going to take longer than originally expected, instead of making me wait or rescheduling, he went completely out of his way to finish everything today. He wanted to make sure my family and my pets were kept safe and comfortable, which meant the world to me. On top of being a hard worker, Taylor is incredibly honest. After completing the job, he realized one of the tasks he thought he would need to perform actually wasn't necessary. Instead of just doing it anyway to pad the bill, he explained exactly why it wasn't needed and removed it. You don't find that kind of transparency and honesty much these days. Taylor didn't just do a job; he earned my business and the business of anyone who ever asks me for a recommendation.
Javi Nieblas -
He took video of the maintenance work he was doing and showed us how the unit was doing.Terran Hawkins"Adam was awesome"
Adam was awesome. Very friendly and personable. He took video of the maintenance work he was doing and showed us how the unit was doing. Would highly recommend.
Terran Hawkins -
So professional and so thankful for their team!Jake DeLaunay"Best Service Ever!"
Best service ever! Three days away from closing on selling my home and my AC goes out! In July! The house is 99 degrees, and I called on a Saturday, and within 30 minutes of calling, Taylor was dispatched out to me. He diagnosed the issue as a burnt capacitor and in 10 minutes had me fixed up. So professional and so thankful for their team! I recommend them to anyone in the Phoenix area. Thank you, Taylor!
Jake DeLaunay -
He came out on a Sunday for no extra charge and diagnosed and fixed our 2 compressors.Brandon Pratt"Taylor was great!"
Taylor was great! He came out on a Sunday for no extra charge and diagnosed and fixed our 2 compressors. He was so knowledgeable, professional, and personable. I would recommend Autumn Air and will look to use them in the future!
Brandon Pratt -
It’s always a pain-free, great experience with Autumn Air Heating & Cooling and Taylor.Lenin Salcedo"A Pain-Free, Great Experience"
It was a scheduled routine maintenance appointment, and when I saw Taylor had been dispatched to my home, I was confident I would get a truthful, honest assessment of how my unit was operating. He took time to answer a few of my questions and educate me on those as well. It’s always a pain-free, great experience with Autumn Air Heating & Cooling and Taylor. Thanks.
Lenin Salcedo -
Gilbert was very knowledgeable, professional, and communicated my HVAC system problems.Judy Meyer"Very Knowledgeable and Professional"
Gilbert was very knowledgeable, professional, and communicated my HVAC system problems. Love the video, so I could see and understand more easily. His quote for repairs was reasonable. It was wonderful that they squeezed an appt in just a few hours after I called.
Judy Meyer -
Taylor was a really great technician. His knowledge really showed after we went through 2 other businesses.Jorge C. Garibo Jr."Taylor Was a Really Great Technician"
Taylor was a really great technician. His knowledge really showed after we went through 2 other businesses, and they could not find the issue. He fixed the AC in under an hour, I will most definitely refer this company to someone else.
Jorge C. Garibo Jr. -
I've been a customer since 2018 and have always had great experiences with them.Brent Chubb"Autumn Air Is the Only HVAC Company I Trust"
Autumn Air is the only HVAC company I trust. I've been a customer since 2018 and have always had great experiences with them. Their technicians answer my questions and help me understand the condition of my system, as well as items they're monitoring to ensure my HVAC system works well. The office staff is superb too!
Brent Chubb -
All their techs and service are great.ChrisM M"Autumn Air Is Awesome!"
Autumn Air is awesome! All their techs and service are great.
ChrisM M -
We couldn’t be more grateful for their prompt response and professional service.Courtney Quist"Prompt Response and Professional Service"
We are so glad we gave Autumn Air a call! It was 8:30 p.m. when we realized our second story air wasn’t working, and it was a very hot night. Gilbert came out and had it fixed by 10:30 p.m. We couldn’t be more grateful for their prompt response and professional service. Will definitely use again!
Courtney Quist -
Taylor of Autumn Air did an amazing job repairing my air conditioner and getting my home back cool again.Mark London"Taylor of Autumn Air Did an Amazing Job"
Taylor of Autumn Air did an amazing job repairing my air conditioner and getting my home back cool again. We are so excited. He explained in detail what my issues were with my air conditioning. He's very knowledgeable at what he was doing. He took pictures and showed me exactly what the issues I had with my air conditioning unit. I would recommend Autumn Air to anyone that has air conditioning issues.
Mark London -
He takes the time to explain how everything works.Kevin"Gilbert Is the Best"
Gilbert is the best. He takes the time to explain how everything works. I appreciate his commitment to sharing his knowledge and educating his clients.
Kevin -
Adam was very skilled and extremely polite.David Sheehan"A Breath of Fresh and Cool Air"
Our A/C went out Sunday, called Monday morning explaining the situation, they were Monday afternoon. Adam was very skilled and extremely polite. He diagnosed the problem in under 30 minutes. We ended up purchasing the 2-year service plan. My wife and I have been screwed by a few contractors lately; Adam and today's experience was a breath of fresh and cool air.
David Sheehan -
He has been to my house to service my AC unit over the years and always has done an excellent job!Katie"Thorough, Professional, and Upfront"
Taylor was thorough, professional, and upfront. He has been to my house to service my AC unit over the years and always has done an excellent job! He is very knowledgeable, and I recommend him!
Katie -
He explained everything thoroughly and answered all my questions.John D."I highly recommend Kolby and Autumn Air"
Autumn Air came out and did a maintenance check of our HVAC unit. Kolby did a great job! He explained everything thoroughly and answered all my questions. He did a very thorough check of the unit. I highly recommend Kolby and Autumn Air!!
John D. -
This company and the people that work there are among the best I have ever experienced.John Jedda"Extremely Friendly Service"
Extremely friendly service. Above and beyond and thorough. I highly recommend. Update: came home to no AC. As usual, Autumn Air to the rescue. This company and the people that work there are among the best I have ever experienced. On time, friendly service, no up-selling and very reasonable rates. They also have a terrific two-year tune-up package.
John Jedda -
Gilbert was our technician and got us back up very quickly.Kyle Einstein"We Will Be Return Customers"
Called in late on a Sunday in July. Was pleasantly surprised to only be the second in line for the available technician. Gilbert was our technician and got us back up very quickly. We will be return customers at Autumn. Thanks to Gilbert as well as the whole team.
Kyle Einstein -
Adam was very informative and I felt very comfortable with everything he told us.Kelly Sheehan"Excellent Service"
Adam was very informative, and I felt very comfortable with everything he told us. I will definitely recommend you to everyone I know. From the first phone call to the complete and thorough service call. Excellent.
Kelly Sheehan -
The owner, technicians, and scheduling team are all very friendly, responsive, and willing to listen to our concerns.Sam McConnell"Always Great Service from Autumn Air"
Always great service from Autumn Air. The owner, technicians, and scheduling team are all very friendly, responsive, and willing to listen to our concerns. We appreciate the entire team, including Gilbert, Frank, Josh, and Autumn, who are a few of the great people we have worked with. We have always been very pleased with their service.
Sam McConnell -
Gilbert is always so prompt and able to fix the issue.Jane Doe"Gilbert Is Always So Prompt"
Gilbert is always so prompt and able to fix the issue with no issues. This company has always been helpful and responsive.
Jane Doe -
The technician was thorough in his work.Joseph Maestas"The technician was thorough in his work"
The technician was thorough in his work. He checked both of the AC units and found that they were in excellent working order.
Joseph Maestas -
The technician was so knowledgeable and explained everything to me and was able to fix the problem.m jurg"Outstanding Work and Service"
Outstanding work and service! The technician was so knowledgeable and explained everything to me and was able to fix the problem and recommended a good plan for future care. I could not be happier.
m jurg -
Neither unit was working properly when he arrived, and both were working great when he left.JAMBA"Excellent, Friendly, Professional Service"
Our technician Frank was very professional and courteous. He serviced both AC units on our house late in the day, explained what he found, and gave us options. Neither unit was working properly when he arrived, and both were working great when he left. Excellent, friendly, professional service. Thank you, Frank, and Autumn Air, for making this a great experience.
JAMBA -
Always professional and prompt. Taylor was very courteous, professional, and quick!Michael P"Always Professional and Prompt"
Always professional and prompt. When I called to report a problem with my AC, I knew the person on the other end was not at work but most likely having dinner and still took my call, twice, and was very friendly and professional. Taylor was very courteous, professional, and quick! That’s customer service.
Michael P -
Good communication from company prior to appointment.Mackenzie Londen"Great customer service"
Good communication from the company prior to the appointment, and I was confused by pricing and the company called me to clarify. Great customer service!
Mackenzie Londen -
Excelente servicio brindado, muy amable y comunicativo.Daniel Royland Reyes Arocha"Excelente servicio brindado"
Excelente servicio brindado, muy amable y comunicativo, pudieron darle solución a mi problema. Gracias.
Daniel Royland Reyes Arocha -
Frank is amazing! Couldn’t ask for a better tech.Jessica Ashley"Frank is amazing!"
Frank is amazing! Couldn’t ask for a better tech and company. Thank you for always being available!
Jessica Ashley -
Friendly, professional, just an all-around great guy to have on your team.James Kreipel"Gilbert did a great job"
Gilbert did a great job in every way. Friendly, professional, just an all-around great guy to have on your team.
James Kreipel -
He was neat, friendly, and knowledgeable! He answered all my questions with ease and I'd recommend his services to anyone.Cedonna Swaim"I'd Recommend His Services to Anyone"
I really appreciate Autumn Air Heating & Cooling for coming out so quickly when I was in need of a new unit. Kolby performed a thorough inspection. He was neat, friendly, and knowledgeable! He answered all my questions with ease and I'd recommend his services to anyone. Thanks, Kolby!
Cedonna Swaim -
Adam's performance was exemplary; he exhibited a high degree of professionalism and ultimately ensured a successful outcome for the evening.David Sheedy"Adam's Performance Was Exemplary"
We commend the availability of a company of this caliber during the current heatwave. Our call, placed before 6 AM, received an immediate response. Their team promptly ascended to the roof to diagnose the issue and provided a clear explanation of the problem. They proposed a solution and are currently in the process of resolving it. Furthermore, they transparently communicated the associated costs and outlined the necessary steps for remediation. Adam's performance was exemplary; he exhibited a high degree of professionalism, engaged positively with our two golden retrievers, and ultimately ensured a successful outcome for the evening. We can now anticipate a comfortable night's rest. Sincerely, Customer Dave and Tammy
David Sheedy -
As a widowed, single mom, it’s incredibly comforting knowing I am in good, caring, and trustworthy hands.Rachael Davis"Always Treated Like Part of the Family"
Josh and his crew, especially Frank and Taylor, have always treated me like part of the family. As a widowed, single mom, it’s incredibly comforting knowing I am in good, caring, and trustworthy hands. Also, they have ALWAYS come out same-day service, and in mid-July, that’s an incredible task! So grateful for this company.
Rachael Davis -
He found the problem and had it fixed in no time. He’s an excellent technician and was so nice considering he was on call.Patricia MendozaMoreno"Amazing Emergency Service From Kolby"
Our AC was blowing hot air on Sunday night. I called Autumn Air and Kolby was at our house within 15 minutes. Amazing!!! He found the problem and had it fixed in no time. He’s an excellent technician and was so nice considering he was on call. His attitude was so positive and he is appreciated! I was provided excellent service!! Thank you, Kolby!!
Patricia MendozaMoreno -
That level of dedication, responsiveness, and customer care is exactly why Autumn Air continues to earn my trust.Barbara Gill"I Can’t Say Enough Great Things"
I can’t say enough great things about Autumn Air Heating & Cooling! Our A/C went out at our rental property after midnight, and even though owner Josh Nepa was out of the country, he still took the time to respond to my message. He immediately connected with his daughter, who scheduled technician Kolby to be at the property early Sunday morning. That level of dedication, responsiveness, and customer care is exactly why Autumn Air continues to earn my trust. Josh and his team consistently go above and beyond for their customers, no matter the day or time. Kolby was prompt, professional, and quickly got everything taken care of. Exceptional service like this is rare, and I’m incredibly grateful. If you’re looking for an HVAC company that truly stands behind its customers, I highly recommend Autumn Air Heating & Cooling! The Gill Family only uses Autumn Air Heating & Cooling 😉
Barbara Gill -
Incredible, quick, convenient, and same-day service.Russell Allsbrook"Incredible, quick, convenient, same-day service"
Incredible, quick, convenient, and same-day service. Super grateful and satisfied with Gilbert and his work and maintenance plan.
Russell Allsbrook -
Great service technician was professional, polite, and thorough.Deborah McRae"Great service technician"
Great service technician was professional, polite, and thorough. I would highly recommend this company. They initially came to repair a component of our AC on. We subsequently signed on for a maintenance plan which has given up peace of mind to have someone come and make periodic maintenance checks, especially during the summer months.
Deborah McRae -
They were honest, thorough, and took the time to explain everything.Coleen W"They Literally Saved the Day!!"
I am so grateful I called for a second opinion. Adam the tech came out the same night and even offered the second opinion for free, which was incredible. I was so stressed because I was supposed to leave for a trip the next day and had just been told I was potentially facing thousands of dollars in repairs or even replacing my entire AC system. Instead, they found a simple airflow issue that had been missed. My AC started cooling properly again before the technician even left, and my house immediately began dropping in temperature. They were honest, thorough, and took the time to explain everything. I can’t recommend them enough. They literally saved the day!!
Coleen W -
Taylor is always extremely effective and definitely efficient.Bonnie Paro"Autumn Air Does a Terrific Job"
Autumn Air does a terrific job. Taylor is always extremely effective and definitely efficient. He feels like a friend or part of the family. We share stories as he works. Gives great feedback on units, package prices, and other things.
Bonnie Paro -
Frank the technician was very nice and polite. I am very satisfied with his services and knowledge.Freida Mendez"Very Satisfied With His Services"
Frank the technician was very nice and polite. I am very satisfied with his services and knowledge. Thank you for the awesome service.
Freida Mendez -
Gilbert came today for routine maintenance and he was kind and quick!Ashley Loves7"They're amazing every time!"
They're amazing every time!!!! Gilbert came today for routine maintenance and he was kind and quick! He gave me some important info, and I appreciate that!
Ashley Loves7 -
This was my first experience with Autumn Air and it is clear to me that customer service is a well thought out component of their business model.Nova Brown"Customer service is a well thought out component"
Frank with Autumn Air repaired my office AC unit. I was pleased by Frank’s knowledge, timeliness, and communication. Frank took videos of the issues with the unit to show me. That was a nice touch; so was the technology that allowed me to track Frank’s arrival to the office in real time. Frank and Autumn Air did all they could to ensure a fair price. This was my first experience with Autumn Air and it is clear to me that customer service is a well thought out component of their business model.
Nova Brown -
The immediate response and immediate fix during the Phoenix summer is why I will always be a customer.Chris"Immediate response and fix"
AC stopped turning on at 0545 in the morning. Called at 0645 and they had a tech on site by 0730 with the issue resolved quickly thereafter. The immediate response and immediate fix during the Phoenix summer is why I will always be a customer.
Chris -
He explained what he was doing and was fast and efficient.Nila Hartsough"Outstanding Service"
I like that they sent a picture of Adam and his location and ETA. He explained what he was doing and was fast and efficient. Very personable young man. Outstanding service!
Nila Hartsough -
Gilbert was courteous, professional, and friendly.Doreen Parisen"Courteous, Professional, and Friendly"
Gilbert was courteous, professional, and friendly. As always, great service.
Doreen Parisen -
Adam was knowledgeable and extremely patient.Jannice McEachron"Would Highly Recommend"
Adam was knowledgeable and extremely patient, after a very quick response to our A/C emergency. Would highly recommend!
Jannice McEachron -
They really saved the day and we are able to open today at our normal time!Jessica Rudd"Absolutely Amazing!"
Absolutely amazing! I own a TCG game store, and unfortunately our hours are later in the day than most places of business, but one of our units died last night, and Frank C. from Autumn came out at 10 p.m. last night and got the seized-up fan motor and blade replaced right away. The company was super responsive, didn't have some foreign third-party answering service, and did quality work. They really saved the day and we are able to open today at our normal time! I'll definitely be calling them for a maintenance agreement here and on my house unit as well! Frank was an absolute pleasure to work with!
Jessica Rudd -
Kolby at Autumn Air did an amazing job. I can’t recommend this company enough!Sophisticated Rabbit"Amazing Service and Communication"
Kolby at Autumn Air did an amazing job. My A/C went out on a Friday afternoon and they were able to get a tech out to me within 30 minutes. He got me up and running so I didn’t have to sweat it out over the weekend without A/C. Definitely will be calling them again, they have amazing service and won a new client. Also great communication. I got text updates about the tech and his ETA. I was really impressed with the communication. Autumn was a pleasure to speak with when I called in and answered all my questions. I can’t recommend this company enough! You can’t go wrong with them!
Sophisticated Rabbit -
Always a pleasure to have Taylor take care of our A/C.Feroz Commissariat"Always a Pleasure to Have Taylor"
Always a pleasure to have Taylor take care of our A/C. Very knowledgeable, friendly, and Autumn Air is a great company that’s been taking care of us for years now. Thank you!!!
Feroz Commissariat -
Kolby came out very quickly and fixed it right away.Tim Johnson"Excellent service"
Kolby came out very quickly and found the problem and fixed it right away. Excellent service.
Tim Johnson -
As always, very friendly service, and they came out so fast.Maribel Delgado"Very Friendly Service"
As always, very friendly service, and they came out so fast. So grateful.
Maribel Delgado -
Gilbert arrived earlier in the arrival window and was very approachable.Daniel Rich"Gilbert arrived earlier and was approachable"
Gilbert arrived earlier in the arrival window and was very approachable. I explained what the issue was, and he proceeded to diagnose the problem. Luckily, the AC issue was just a capacitor.
Daniel Rich -
Absolutely awesome, on time (in fact, early), courteous, informative, more than fair.Bill Coen"Absolutely Awesome, On Time"
Absolutely awesome, on time (in fact, early), courteous, informative, more than fair. Have used both private and other big companies, don’t look any further. If you’re fortunate enough to get Gilbert, thank your lucky stars.
Bill Coen -
Frank was polite, professional, and did a great job.veronica"Excellent Service"
Excellent service. They were able to come out the same day I called. Frank was polite, professional, and did a great job. Highly recommend!
veronica -
It's refreshing to find a company that genuinely cares about its customers and takes pride in doing quality work.Radek J"Excellent Experience with Autumn Air"
⭐⭐⭐⭐⭐ I had an excellent experience with Autumn Air Heating & Cooling. From start to finish, their team was professional, organized, and easy to work with. They arrived on time, explained everything clearly, and completed the job efficiently without any pressure or unnecessary upselling. What really stood out was their honesty and fair pricing. In an industry where some companies try to sell services you don't need, Autumn Air Heating & Cooling took the time to diagnose the issue properly and offered a reasonable, straightforward solution. Their pricing was competitive, transparent, and there were no surprises. It's refreshing to find a company that genuinely cares about its customers and takes pride in doing quality work. If you're looking for a trustworthy HVAC company that won't try to scam you or take advantage of you, I highly recommend Autumn Air Heating & Cooling. I'll definitely be using them again for any future heating and cooling needs.
Radek J -
They were fast and honest, very thorough and charge fair prices.Helena Marinovic"Fast, Honest, and Fair Prices"
We’ve always had a great experience with their maintenance and with the service call we had recently. They were fast and honest, very thorough and charge fair prices.
Helena Marinovic -
We are very happy with the service we received and we are grateful to have a trustworthy technician to rely on!nathan lane"Very Happy With the Service"
We are very happy with the service we received from Autumn HVAC! Kolby was very friendly and knowledgeable and thoroughly checked our systems to make sure everything is working properly. He took his time to explain to me how our units work and what we can do to extend their life. We are very happy with the service we received, and we are grateful to have a trustworthy technician to rely on! He went out of his way to make sure all my questions were answered, and he made suggestions I found helpful. I highly recommend Kolby and Autumn HVAC.
nathan lane -
Quick response to my AC not working and they educated me on what the issue was.Bryan Wilson"Quick Response to My AC Not Working"
Quick response to my AC not working. After getting it running again, they educated me on what the issue was and how I could avoid problems in the future. Thank you so much!
Bryan Wilson -
It’s refreshing to find a company that values integrity over selling repairs that aren’t needed.J Ramirez"Honesty and Professionalism"
I had another company come out and quote me for a fan replacement, but I decided to get a second opinion. Kolby and his crew came through with honesty and professionalism, correctly diagnosed the issue, and resolved it without replacing any parts unnecessarily. It’s refreshing to find a company that values integrity over selling repairs that aren’t needed. I truly appreciate their expertise and would highly recommend Autumn Air Heating and Cooling to anyone looking for trustworthy HVAC service.
J Ramirez -
I was treated very fairly, even though they came the very next day after I called for service.Jerry Tafoya"Very Professional and Knowledgeable"
Very professional and knowledgeable. I was treated very fairly, even though they came the very next day after I called for service. Thank you.
Jerry Tafoya -
Gilbert was the absolute man, at my door within 20 minutes of my message to the company.Zac A"Gilbert Was the Absolute Man"
Gilbert was the absolute man, at my door within 20 minutes of my message to the company. Carried major parts and fixed my problem on the spot.
Zac A -
The experience was stress free for me.Richard Diaz"Prompt Response to Call for Service"
Prompt response to call for service. Tech (Gilbert) diagnosed, resolved, and offered expert advice in a matter of minutes. He did so in a professional, cordial, and friendly manner. The experience was stress free for me. Glad I chose Autumn AHC for ongoing service agreement.
Richard Diaz -
Never had need for emergency air conditioning repair, but this weekend I did and I'm sure glad I had Autumn Air on my side.Jason Carle"Autumn Air Still the Best by a Long Shot"
Never had need for emergency air conditioning repair, but this weekend I did and I'm sure glad I had Autumn Air on my side. Called in about 1:15 p.m., spoke to Autumn the dispatcher, and she listened to me as I described my situation. She got on it ASAP and arranged the emergency service call. In my anxiety, I called back to see if we could better pinpoint arrival, and that's what she did. She reached out to Taylor, the tech on call, and was able to narrow things down for me. Taylor reached out to me using ServiTech, I believe, to show he was on the way, where he was, and when he would be by me, which was within two to three hours... not bad. Accurate on all counts. Taylor was great. Got here, assessed the situation, and in a matter of minutes found the problem. He pointed it out to me and clearly explained fully what the problem was. He fixed the unit just as fast as he determined the problem. Taylor was polite, caring, professional. All in all, Autumn and Taylor did a great job in taking care of my service needs, digging me out of a very difficult situation. Thanks Autumn Air, Taylor, and Autumn. Good job. Sincerely, Jason This is an update. AUTUMN AIR still the best by a long shot. Taylor still my tech... he's great... top notch on all phases of home comfort.
Jason Carle -
This company and its personnel are the kind of people that you trust to go in your home when you can’t be there because of work.Scott Conway"Kolby Has Always Been Extremely Knowledgeable"
Kolby has always been extremely knowledgeable and courteous. Very conscientious of his surroundings and there is never the typical “contractor cleanup” needed after he leaves. This company and its personnel are the kind of people that you trust to go in your home when you can’t be there because of work. That is impossible to find these days. If you’re using any other company, it’s like coming in second place!!
Scott Conway -
The technician who serviced my house, Kolby, was helpful, friendly, and professional.Tom Mein"Helpful, Friendly, and Professional"
The technician who serviced my house, Kolby, was helpful, friendly, and professional. I appreciate working with companies I can trust.
Tom Mein -
Josh and his team always come through and go above and beyond.melanie buck"Autumn Air Has Been Phenomenal"
Autumn Air Heating and Cooling have been phenomenal to work with. We have been a customer for over 10 years. Josh and his team always come through and go above and beyond. Highly recommend them.
melanie buck -
He's a hard-working, honest guy and always goes above and beyond.Alex Metts"Frank Is the Best"
Frank is the best. He's been out to our house several times. He's a hard-working, honest guy and always goes above and beyond. He was at our house after 5 on a Friday for a job that took a few hours. Thank you, Frank, for always making sure we are taken care of.
Alex Metts -
They’ve always been quick to respond, on time, reliable, and up front with describing the problem and resolving the issue.Tony Berardi"I’ve Relied on Autumn for Many Years"
I’ve relied on Autumn for many years and have never had a problem with their service. They’ve always been quick to respond, on time, reliable, and up front with describing the problem and resolving the issue. For years Frank has been my go-to technician, as he’s friendly, polite, knows my system, and truly cares about getting any problem resolved. When I experienced problems with my thermostat’s wiring, he persevered and resolved the problem, saving me thousands in cost and damage to walls. Of course, I’ve been equally satisfied and confident of other techs as well, when Frank was unavailable. Autumn Cooling & Heating for any season. Today, my wireless thermostat went dead. Changing batteries didn’t help. Tech Kolby noticed that there was corrosion from a leaking battery. Day saved! Thanks for the cool, Kolby!
Tony Berardi -
Taylor and Veronica are great! They both provided courteous, professional, and timely service regarding our A/C.Dean Scheibel"Courteous, Professional, and Timely Service"
Taylor and Veronica are great! They both provided courteous, professional, and timely service regarding our A/C in the midst of the June Arizona heat! We are most grateful!
Dean Scheibel -
He answered all my questions with kindness and patience. I appreciate him coming late in the day.P McCormick"Kolby is competent, polite, and kind"
Kolby is competent, polite, and kind. He answered all my questions with kindness and patience. Good job! I appreciate him coming late in the day. I got home late afternoon, and he came out quickly, found, and fixed the problem. It would have been miserable with no air conditioning! Great job!
P McCormick -
My technician Adam was excellent and went the extra mile in all respects.Sam Banks"Couldn't Ask for Better Service"
My technician Adam was excellent. He went the extra mile in all respects. Couldn't ask for any better service and professionalism!
Sam Banks -
Adam arrived right on time after having called ahead and letting us know he was on his way.Colleen Rock"We Could Not Have Asked for Better Service"
Adam arrived right on time after having called ahead and letting us know he was on his way. He got right to work, and in a very short time he found the problem. Then he took the time to educate us on the issue in more detail. He was friendly, and we were immediately comfortable with him. He stayed until he completed testing the temperature, and it was at a good level. We could not have asked for better service.
Colleen Rock -
I went from great to outstanding. Adam was the tech and he was kind, thorough, and skilled.Dawn Thompson"I Went From Great to Outstanding"
I switched A/C heating companies as mine retired. They recommended Autumn Air. I went from great to outstanding. Adam was the tech and he was kind, thorough, and skilled. The maintenance plan covered the fix that was needed and I went from 87 degrees to 78 in no time. Thank you!!!
Dawn Thompson -
They did not try to upsell us to a whole new system.Cheryl Jones"Their integrity and response time is amazing."
They responded promptly. They figured out the problem and got the part ordered. They did not try to upsell us to a whole new system. I very much appreciate this company. Their integrity and response time is amazing.
Cheryl Jones -
Very professional and personable at the same time!!Fabian Hollis"Gilbert Is the Man!!!"
Gilbert is the man!!! He showed up and diagnosed the problem quickly. Had the part on hand next day and installed it quickly. Function checked everything to ensure it was good to go. Very professional and personable at the same time!!
Fabian Hollis -
The service was professional, timely, and friendly.Kathkleen Kidwell"Professional, Timely, and Friendly Service"
The service was professional, timely, and friendly. Their follow-up with all service and maintain a great communication line.
Kathkleen Kidwell -
They have always responded quickly.Susan Glen"Autumn Air Has Serviced Us 7 Years"
Autumn Air has serviced our air conditioner and heating for the past 7 years. They have always responded quickly. The service technicians are great.
Susan Glen -
Adam was on time, very professional, communicated well, and was really knowledgeable about his job.Vinnie r"Very Professional and Knowledgeable"
Adam was on time, very professional, communicated well, and was really knowledgeable about his job. I would recommend him any time!
Vinnie r -
Gilbert is always friendly, professional, and willing to explain any questions I have.Lynne K"Goes Above and Beyond"
Gilbert is always friendly, professional, and willing to explain any questions I have. Goes above and beyond. Autumn Air has been wonderful to deal with every time, every person I've dealt with.
Lynne K -
Gilbert was very professional and took care of the AC and blower maintenance.Michael Kirksey"Very professional service"
Gilbert was very professional and took care of the AC and blower maintenance. Thanks!
Michael Kirksey -
Friendly service and excellent knowledge by Kolby.Robert Gimbl"Very Happy With the Service"
Friendly service. Excellent knowledge by Kolby of what had to be done. Very happy with the service.
Robert Gimbl -
I was truly impressed! Autumn Air has won my business for any A/C needs that I may have from here on out!Alyssa Muller"Autumn Air Has Won My Business"
I reached out to Autumn Air on a Friday afternoon, as I was trying to find a company that could perform an A/C inspection on a home that I am representing the buyers. It was just before a Monday holiday. Autumn Air was not only the first to respond… they were quick to get me an appointment scheduled and answered all of the questions that I had. The A/C tech did the inspection the following Tuesday, and I was super impressed. He called when he was on his way. He showed up during the given time window. He did a thorough inspection. Then he not only wrote up his findings in a report for me, he called me again to explain what he was doing and answer any questions that I had. I was truly impressed! Autumn Air has won my business for any A/C needs that I may have from here on out!
Alyssa Muller -
Really grateful; our house was so hot and they fixed the problem very fast.Steve Morales"Efficient and Arrived Early"
Efficient and arrived early. Really grateful; our house was so hot and they fixed the problem very fast. Will use them again.
Steve Morales -
Top-tier guys, top-tier service. Ask for Frank, great guy.Bobby L (bobby)"Top-tier guys, top-tier service"
Top-tier guys, top-tier service. Knowledgeable people. Ask for Frank, great guy.
Bobby L (bobby) -
We are very pleased with the service provided and happy to report that Autumn Air Heating & Cooling solved our concerns!Taylor King"Friendly and Expeditious Service"
Autumn Air Heating & Cooling provided friendly and expeditious service. In need of urgent service due to our own circumstances, the team at Autumn quickly accommodated our needs despite their busy schedule. Chris was kind and efficient in finding a suitable time for a tech to come out to our location. The certified technician, Kolby, was a true professional: timely, polite, direct. As part of a diagnostic inspection, we were provided a detailed equipment and performance report inclusive of photo documentation of all findings. Kolby then provided his recommendations for immediate service and routine maintenance items, taking care to ensure transparent pricing. We are very pleased with the service provided and happy to report that Autumn Air Heating & Cooling solved our concerns!
Taylor King -
Gilbert was very informative and fixed the issue right then; he had all the parts with him.Vincent Iracheta"Would Highly Recommend Autumn Air"
I scheduled an appointment for Wednesday, but they came out Monday night. I was like wow; I didn't expect that. Gilbert was very informative and fixed the issue right then; he had all the parts with him. Would highly recommend Autumn Air Heating to anyone.
Vincent Iracheta -
He was extremely communicative, efficient, helpful, and very, very kind.L N"We Couldn't Be Happier With This Service"
Autumn Air is highly efficient, and within 15 minutes Kolby was headed over to evaluate the problem. He was extremely communicative, efficient, helpful, and very, very kind. We couldn't be happier with this service, especially and the experience.
L N -
He was thorough and detailed and not pushy.Randy Woods"Thorough and Detailed, Not Pushy"
Had Kolby from Autumn Air and Heating out to give me a quote on my new system. He was thorough and detailed and not pushy. He provided me with info, quotes, and a follow-up date. Would recommend them.
Randy Woods -
Frank was great on a weekend callout.Chris Hines"Frank Was Great on a Weekend Callout"
Frank was great on a weekend callout. I would recommend Autumn Heating and Cooling!
Chris Hines -
Colby with Autumn Air is fantastic, definitely treats and inspects the system as if it was his own!In the Kitchen with Delightful Donna"Colby with Autumn Air Is Fantastic"
Colby with Autumn Air is fantastic, definitely treats and inspects the system as if it was his own! Highly recommend for all your air conditioning issues, maintenance and quality you can trust!
In the Kitchen with Delightful Donna -
Great communication, friendly service, and I really liked the text notifications on who was coming and their picture.Kristina G (Kristinathekat)"Great Communication and Friendly Service"
Great communication, friendly service, and I really liked the text notifications on who was coming and their picture. Thank you, Frank!
Kristina G (Kristinathekat) -
They were absolute lifesavers for my family, and I will never forget their generosity.April McKinney"They Were Absolute Lifesavers"
I can’t thank Autumn Air Heating & Cooling enough for their kindness during one of the hardest times in my life. When I was leaving my husband with my kids and had no help, their team volunteered to help load an entire truck full of furniture for us. They showed up when we truly needed support and treated us with so much compassion and respect. It’s rare to find a company with not only great service, but genuinely good people behind it. They were absolute lifesavers for my family, and I will never forget their generosity. Highly recommend supporting this business — they care about their community in a real way.
April McKinney -
They answered immediately and brought the team. What an awesome company.Daniel Kampe"What an awesome company"
I have never used this company, but I was scrolling on Facebook and saw something. A young mom needed help unloading some items and asked for help. They answered immediately and brought the team. When I saw that, my mouth dropped. What an awesome company. Great job guys n gals.
Daniel Kampe -
Professional, on time, nice.Debbie Price"Best company out there!"
Professional, on time, nice. Thorough, took his time to explain everything and answer all questions. Best company out there!
Debbie Price -
That kind of compassion and willingness to help someone during such a difficult time says everything about the people behind this company.Corinna Lopardo"Genuine Kindness Like This Deserves Recognition"
This company may be in the heating and cooling business, but what they did had nothing to do with HVAC and everything to do with having a heart. After seeing a social media request from a mom stating she was leaving an abusive situation and needed help unloading furniture into her new place, they stepped up without hesitation to help her. That kind of compassion and willingness to help someone during such a difficult time says everything about the people behind this company. In today’s world, genuine kindness like this deserves to be recognized. Supporting businesses that care about their community and the people in it matters. Thank you for showing that there are still truly good people out there.
Corinna Lopardo -
He did fantastic. He always gets the job done and done right.Dawn “Cupcake” Laural"He Did Fantastic"
He did fantastic. He always gets the job done and done right. So grateful for him and the work he did today.
Dawn “Cupcake” Laural -
You need more than 5 stars to rate Jason and this company.Danny Jacques"You need more than 5 stars"
You need more than 5 stars to rate Jason and this company. Kolby is a great technician and answered all my questions. Kolby is somebody that I would always trust.
Danny Jacques -
Gilbert was so great! Offered recommendations, clear communicator, helpful and professional.Jess T"Gilbert Was So Great!"
Gilbert was so great! Offered recommendations, clear communicator, helpful and professional. I really like this company; all their employees are fantastic and well knowledgeable and professional. Thank you, Gilbert!
Jess T -
Communication was great, and service was fast.Jodi Monaco"A Fantastic Experience"
I sent a quote request to Autumn at 8 p.m. and actually got a real person and not an AI bot, which made the biggest difference for me. Communication was great, and service was fast. A fantastic experience, even if it started with a very non-functional AC unit on a very hot night. Fixed within 30 minutes, with lots of good information shared about getting the most out of my unit. Highly recommend.
Jodi Monaco -
Gave me all the info I needed to make the best decision about my unit and the contract for services.Rose Howe"Gave Me All the Info I Needed"
Gave me all the info I needed to make the best decision about my unit and the contract for services. Came out promptly late at night.
Rose Howe -
Frank is always thorough and communicative.Martha moreno"Great Experience as Usual"
Great experience as usual. Tech was running late, and I actually got notified and then notified again when he was on his way. Frank is always thorough and communicative. I can't say enough good things about this company. All tuned up for summer.
Martha moreno -
Kolby was polite and efficient.Terry Liversedge"Polite and Efficient Service"
Kolby was polite and efficient. He also explained the technical aspect of our AC to me so I understood the situation. Thank you!
Terry Liversedge -
Kolby did a great job of getting my A/C fixed quickly.Adam Sutton"Kolby Did a Great Job"
Kolby did a great job of getting my A/C fixed quickly and communicated with me the whole time!
Adam Sutton -
I’m so glad I opted for the routine service.Christina Martinez"Such Peace of Mind"
Frank and his partner were great. I’m so glad I opted for the routine service. It gives me such peace of mind!!
Christina Martinez -
Kolby was great - sharp & professional.Jim McCoy"Kolby Was Great - Sharp & Professional"
Kolby was great - sharp & professional. The only call to an HVAC company I don't regret. Very pleased with service. Thank you, sir.
Jim McCoy -
Taylor the technician was friendly and explained everything clearly.Beth. D"Very Pleased with Autumn Air"
Very pleased with Autumn Air. Taylor, the technician, was friendly and explained everything clearly. On time; great communication.
Beth. D -
Frank from Autumn Air was very polite and showed up on time.j outson"Frank Was Very Polite and On Time"
Frank from Autumn Air was very polite, showed up on time, and was very thorough in his explanations of what I needed.
j outson -
The technician, Taylor, was knowledgeable and professional.Doug Houle"Knowledgeable and Professional"
The technician, Taylor, was knowledgeable and professional. I do like my pets too.
Doug Houle -
Gilbert did great as usual. He came out, was professional, quickly got the job done, and explained everything.n n"I Really Appreciate This Company"
I really appreciate this company. Gilbert did great as usual. He came out, was professional and quickly got the job done and explained everything.
n n -
Great service from beginning to finish.Kevin Doss"Great Service from Beginning to Finish"
Great service from beginning to finish, communication was spot on along with service. Thank you
Kevin Doss -
Very courteous and efficient.Mary Berti"Very courteous and efficient"
Very courteous and efficient. He liked my new dogs and they liked him.
Mary Berti -
He went over everything with us, made a few recommendations, and we were very satisfied with the work and customer service.Christopher Schreifels"Very prompt, professional, and pleasant"
Gilbert, technician, was very prompt, professional, and pleasant. He went over everything with us, made a few recommendations, and we were very satisfied with the work and customer service. Thanks, Gilbert!
Christopher Schreifels -
Got the problem fixed in a professional and efficient manner.Charles Basteyns"Great Professional Service"
Great professional service. Great communication and very friendly. Very helpful and knowledgeable. Got the problem fixed in a professional and efficient manner.
Charles Basteyns -
Their techs are always friendly and helpful.Joshua Conway"Their techs are great"
Autumn has serviced my home for several years, and they do good work. Their techs are always friendly and helpful. The only criticism is that the main office does not always communicate well, but the techs are great.
Joshua Conway -
Frank always provides, over the years, straightforward, no-BS diagnoses of any issues.Dwight Ortiz"I Would Trust No Other Company"
Autumn Air AC Maintenance and Repair has been great to me. Frank always provides, over the years, straightforward, no-BS diagnoses of any issues. It’s probably time to change out my AC unit, and I would trust no other company to do it right.
Dwight Ortiz -
Can’t say enough about Taylor and Autumn Air! Taylor had my AC running again in 30 minutes!Jasmine"Can’t Say Enough About Taylor and Autumn Air"
Can’t say enough about Taylor and Autumn Air! They’ve been my guys for so many years! Taylor is easygoing, respectful of my working at home, and loves the pups! 7/20 update: Quick and easy fix. Taylor had my AC running again in 30 minutes! And he changed my air filter!! 4/24/26: Taylor did amazing on annual inspection.
Jasmine -
He always does a really good job and is a pleasure to have him working on my AC unit.Becky Pruitt"Best quality AC service there is!"
Kolby is great and knows his job. He always does a really good job and is a pleasure to have him working on my AC unit. What a wonderful person! I would recommend Autumn Air to friends and family. Best quality AC service there is!
Becky Pruitt -
All the technicians and office staff are always wonderful at Autumn Air for my AC and heating needs.Molly Lee"Always Wonderful at Autumn Air"
All the technicians and office staff are always wonderful at Autumn Air for my AC and heating needs. Kolby has done our maintenance a few times. No complaints. Always professional, on time, and efficient. They always call me to remind me it’s time for maintenance and have emergency number to call.
Molly Lee -
He is thorough, friendly, and my dog loves him!Rachel Rainwater"Taylor is the best!"
Taylor is the best! He is thorough, friendly, and my dog loves him!
Rachel Rainwater -
They have maintained my heating and cooling system for several years; they are professional, punctual, reliable, and always honor any warranties without question.Nancy Blankinship"I Highly Recommend This Company"
Taylor was at my home today, 4/20/2026, for the semiannual checkup. He is knowledgeable, friendly, helpful, and efficient. I will continue to be a customer and recommend this company. They have maintained my heating and cooling system for several years; they are professional, punctual, reliable, and always honor any warranties without question. I highly recommend this company and Taylor.
Nancy Blankinship -
I have used this company several times and every time they have delivered exceptional service.veronica aguilar"10 out of 10"
I called Autumn on a Saturday night, and they were at my house by Monday morning. I have used this company several times, and every time they have delivered exceptional service. They understand the urgency of getting such a vital appliance fixed in a reasonable time. Kolby has been my technician for a few years now, and I can’t say enough great things about him. I am grateful, happy, and cool because of them. Thank you! 10 out of 10!!
veronica aguilar -
Very friendly and willing to answer any questions you have.Shile Cioli"The service is great"
The service is great. Very friendly and willing to answer any questions you have. Very helpful.
Shile Cioli -
We have used Autumn Air exclusively for almost 25 years for all our heating and cooling needs.Valerie Edwards"Can't Say Enough Good Things"
We have used Autumn Air exclusively for almost 25 years for all our heating and cooling needs. They consistently provide excellent service and we know we can count on them if we need quick service. And we love their friendly, professional technicians, like Taylor. He performed our annual cooling system checkup today. He was on time, very competent, very personable. Can't say enough good things about Autumn Air!
Valerie Edwards -
Very friendly and knowledgeable on the subject.Mary Delaura"Very friendly and knowledgeable"
Very friendly and knowledgeable on the subject. My husband loves his work!!
Mary Delaura -
Clean, personable, courteous and on time.Tricia Nesbitt"Excellent Service from Frank"
Excellent service from Frank. Clean, personable, courteous, and on time. He advised but isn't pushy, great customer service. We've been a customer for 6 years. We appreciate the maintenance contract. A great company, the first place we call.
Tricia Nesbitt -
Service was excellent, on time, thorough and professional.KB"Service was excellent, on time, thorough"
As always, service was excellent, on time, thorough, and professional. Been using Autumn Air for more than a decade.
KB -
Amazing service, my AC company for life.CHRIS LENTZ"Amazing Service"
Amazing service, my AC company for life. Always on time and helpful with any questions. Thank you.
CHRIS LENTZ -
The technician came out on time, assessed my HVAC for replacement, was courteous and professional, and at a reasonable rate.Jeff Potocki"I will definitely go back"
When I first called, it was promptly answered, and an appointment was scheduled right away that day. The technician came out on time, assessed my HVAC for replacement, was courteous and professional, and at a reasonable rate. I will definitely go back to this company again. Thank you so much!
Jeff Potocki -
Kolby was knowledgeable, confident, and took the time to explain everything to me very clearly.Ken Johnson"Very happy with the service"
Autumn Air sent Kolby to our house to inspect and service the A/C system. Kolby was knowledgeable, confident, and took the time to explain everything to me very clearly. I'm very happy with the service I received from Kolby and confidently recommend Autumn Air for your A/C needs.
Ken Johnson -
I was so happy to find a responsive, honest and reliable HVAC company.Laura Pellegrini"Outstanding service!"
Outstanding service! I was so happy to find a responsive, honest and reliable HVAC company. Kolby arrived on time, diagnosed and fixed our complex zone issue quickly, and our house was cool and comfortable again. After having a few bad experiences with larger companies I requested he show me our system, and he welcomed the opportunity to walk me through a tour of our zones, dampers and duct work, so that I don’t get ripped off by the big companies in the future. Thank you!
Laura Pellegrini -
He is great as always. Couldn’t ask for a nicer guy.Deb Wood"Couldn’t ask for a nicer guy"
We had our regular 6-month checkup, and as usual, Taylor came out. He is great as always. He has taken care of us for 2 years, and he even took care of my parents when their A/C went out. Couldn’t ask for a nicer guy. He is an asset to the company. Side note: I did not have to pay because this was part of the 2-year contract.
Deb Wood -
Frank was awesome with great understanding and great support!zachary watson"Definitely Highly Recommended"
Frank was awesome with great understanding and great support! Definitely highly recommended on my list!
zachary watson -
He worked quickly and was considerate of my home and I would be thrilled to have him as my tech again in the future!Tessa Bennett"Kolby Was the Literal Best"
Kolby was the literal best! He helped me in ways other companies would laugh in my face for, and he was extremely kind! He worked quickly and was considerate of my home, and I would be thrilled to have him as my tech again in the future!
Tessa Bennett -
Autumn Air does an outstanding job.Barb Spayde"Technician Was Great"
Technician was great!! Autumn Air does an outstanding job. Would highly recommend their company.
Barb Spayde -
Adam was very knowledgeable and professional in his work.Al Jennings"Very Knowledgeable and Professional"
Adam was very knowledgeable and professional in his work. Very pleasant young man.
Al Jennings -
Gilbert arrived on time and quickly diagnosed the issue and got my AC up and running.Alexis Kelleher"Very pleased with his service"
Gilbert arrived on time and quickly diagnosed the issue and got my AC up and running. I was very pleased with his service and look forward to working with Autumn for all my HVAC needs.
Alexis Kelleher -
Very helpful and knowledgeable.Charles Basteyns"Great Professional Service"
Great professional service. Great communication and very friendly. Very helpful and knowledgeable. Got the problem fixed in a professional and efficient manner.
Charles Basteyns -
Adam was efficient and thorough. Very pleasant.Steve Adams"Adam Was Efficient and Thorough"
Adam was efficient and thorough. Very pleasant. Explained what he was doing.
Steve Adams -
Very impressed with the professionalism and urgency.Lauren Heimbach"Very Impressed with the Professionalism"
Came out around 9 p.m. on a Friday night, which speaks for itself! Very impressed with the professionalism and urgency. Would definitely recommend!
Lauren Heimbach -
Let us know about an additional parts warranty.LB S*****"Additional Parts Warranty"
Let us know about an additional parts warranty we could add in addition to renewing our maintenance plan.
LB S***** -
Tech arrived within 4 hours and got up and running promptly.michael rollins"Tech arrived within 4 hours"
Unit out. Tech arrived within 4 hours and got up and running promptly.
michael rollins -
Diagnosed and fixed our AC within an hour. Great attention to detail.Dean Peters"Taylor Did an Awesome Job"
Taylor did an awesome job - diagnosed and fixed our AC within an hour. Great attention to detail, and glad to have our AC back at 100% before the heat wave! Thanks again, Taylor...
Dean Peters -
Frankly, Autumn Air are the best I've had working on my home A/C and heating ever.daniel dobbin"Autumn Air and Taylor Are My Go-To for A/C Work"
First time using Autumn Air and very pleased. Called at 7 a.m. and my A/C was up and working by 10:30 a.m. The tech was Taylor and he was fantastic, right on time and very helpful. He completely took care of the issue and had cool air flowing. I was impressed with his friendliness, knowledge, and fast, professional work. Autumn Air and Taylor are now my go-to for A/C work. Update on Autumn Air and technician Taylor. 1. Right on time. 2. Very friendly and got to work first in attic checking system. 3. Next, completely checked outside system, including fully cleaning the outside heat exchanger. In less than an hour, the job was completed and A/C ready for our coming summer months. He left the area completely clean. Great service. I can highly recommend Autumn Air. Update. Once again, Autumn Air and my technician Taylor have done an amazing job of servicing my A/C for yet another hot summer. He also re-programmed the thermostat to take advantage of lowest power rates during the day. As usual and for good reason I highly recommend Autumn Air. Another update. Autumn Air does a fantastic job at a fair price and always take care of any issues. Taylor is my go-to tech, knowledgeable, fast, very friendly. Frankly, Autumn Air are the best I've had working on my home A/C and heating ever. Great company.
daniel dobbin -
On time. Honest. Saved me $$.Me Yes it is"On Time. Honest. Saved Me $$."
On time. Honest. Saved me $$. Gave me a link to pay! Paid for a few years' service fee upfront cheaper.
Me Yes it is -
He answered all my questions with kindness and patience. Good job!P McCormick"Kolby is competent, polite, and kind"
Kolby is competent, polite, and kind. He answered all my questions with kindness and patience. Good job! I appreciate him coming late in the day. I got home late afternoon, and he came out quickly, found, and fixed the problem. It would have been miserable with no air conditioning! Great job!
P McCormick -
Thank you Autumn Air Heating & Cooling and Kolby for such a wonderful job.moffat molosiwa"Such a wonderful job"
Thank you Autumn Air Heating & Cooling and to Kolby for such a wonderful job. You fixed our AC unit, and it's now working perfect.
moffat molosiwa -
Taylor is very efficient and always explains what he is doing.Theresa Borkenhagen"Taylor is very efficient"
Taylor is very efficient and always explains what he is doing.
Theresa Borkenhagen -
Extremely knowledgeable technician (Kolby). Gave us clear options and explained all the problems with our AC unit.David Walker"Perfect HVAC Service"
Perfect HVAC service. Extremely knowledgeable technician (Kolby). Gave us clear options and explained all the problems with our AC unit. They also gave us a great deal on a new unit. Highly recommend Autumn Air.
David Walker -
Very grateful! Professional from start to finish.Sandi Rae"Professional from Start to Finish"
Service contract (no additional charges) after helping me out last time. Very grateful! Professional from start to finish.
Sandi Rae -
Autumn Air and its employees/service team are reliable, professional, and informative.Cyn P"Reliable, Professional, and Informative"
Autumn Air and its employees/service team are reliable, professional, and informative of all steps in the servicing process. A+
Cyn P -
Very knowledgeable and friendly technicians.Charles Zach"Very Knowledgeable and Friendly Technicians"
Very knowledgeable and friendly technicians along with excellent service. Adam is an excellent technician with great customer service.
Charles Zach -
All of us are very pleased with Kolby. He is a big asset to your business.Nick Bacon"Very Professional and Knowledgeable"
Kolby is very professional and knowledgeable. He has been doing our units for years. Hard to find honesty like him. My brother used him and my daughter also. All of us are very pleased with Kolby. He is a big asset to your business.
Nick Bacon -
Gilbert was our technician today. He was extremely professional and friendly during his visit.Barbara Gill"Thank you Autumn Air Heating & Cooling"
Thank you Autumn Air Heating & Cooling for always sending out the best technicians. Gilbert was our technician today. He serviced our home unit this morning. He was extremely professional and friendly during his visit. Thank you for hiring quality technicians.
Barbara Gill -
Have been using AA for a decade and have always been very happy with service.James Blaine"Highly recommended!"
Gibert was great, professional, courteous. Have been using AA for a decade and have always been very happy with service. Highly recommended!
James Blaine -
Love Kolby, super awesome guy to talk to.cody block"Love Kolby"
Love Kolby, super awesome guy to talk to and very knowledgeable.
cody block -
Adam did a great job, not pushy. Just recommended what should be done.mario ignacio"Adam did a great job"
Had an annual check-up today; everything was good, but was requested to possibly do upgrades or replace parts. Adam did a great job, not pushy. Just recommended what should be done; couldn’t ask for anything else.
mario ignacio -
We are very happy with the service we received from Autumn HVAC!nathan lane"Very happy with the service"
We are very happy with the service we received from Autumn HVAC! Kolby was very friendly and knowledgeable and thoroughly checked our systems to make sure everything is working properly. He took his time to explain to me how our units work and what we can do to extend their life. We are very happy with the service we received and are grateful to have a trustworthy technician to rely on! I highly recommend Kolby and Autumn HVAC.
nathan lane -
Frank was early to arrive and courteous.Mary Spaw"Would Recommend Autumn Air to Anyone"
Frank was early to arrive and courteous. He took his time servicing our unit. Would recommend Autumn Air to anyone.
Mary Spaw -
He was very caring and informative!Sandy Morgan"Great company! Great service!"
Great company! Great service! Would highly recommend. Adam was our technician. He was very caring and informative! We have a maintenance agreement with the company, which really helps in keeping our system in great shape!
Sandy Morgan -
He explained what he was doing and was fast and efficient.Nila Hartsough"Outstanding service"
I like that they sent a picture of Gilbert and his location and ETA. He explained what he was doing and was fast and efficient. Outstanding service.
Nila Hartsough -
Frank is always very professional and efficient when he services my AC.nikkee acosta"Frank Is Always Very Professional"
Frank is always very professional and efficient when he services my AC. And he always checks my attic to make sure there are no ghosts. Lol, I appreciate him.
nikkee acosta -
Very amazing, honest people, did a great job, were on time, very willing to work with you, and keep you informed on what they are doing.arnold Garden"Very amazing, honest people"
Very amazing, honest people, did a great job, were on time, very willing to work with you and keep you informed on what they are doing. Gilbert did a great job when he came to do the annual service for the A/C. Kolby always does a great job when he comes out. All of their tech are excellent and very informative. I wasn't there to meet with Adam, but my wife was, said he was very personable and informative.
arnold Garden -
Kolby was great, showed up quick and got my unit up and running!Stephen Kelleher (Steokelleher)"Kolby was great and showed up quickly"
Kolby was great, showed up quick and got my unit up and running! I'm still waiting on the other company (a big valley name) to show up and look at the unit that was installed a month ago that's not working. I should have had that installed by Autumn Air!
Stephen Kelleher (Steokelleher) -
Autumn Air staff have always been very professional and attentive to my family's heating and cooling needs.Ken Sumner"Very Professional and Attentive Staff"
Autumn Air staff have always been very professional and attentive to my family's heating and cooling needs in the 14+ years we have used their services. Kolby has been servicing our home recently and is extremely knowledgeable in the HVAC field. Thanks Autumn Air!
Ken Sumner -
On time arrival, excellent, knowledgeable repair and service.Diane Andreski"On-Time Arrival and Excellent Service"
On time arrival, excellent, knowledgeable repair and service. It's a pleasure doing business with you.
Diane Andreski -
Frank was very professional, knowledgeable, and on time.Daniel Guerrero"Very professional and knowledgeable"
Frank was very professional, knowledgeable, and on time. He was thorough in his work and explained everything to my satisfaction.
Daniel Guerrero -
Always on time. Frank is awesome!!Susan Azevedo"Frank Is Awesome!!"
Always on time. Frank is awesome!! The office staff are always nice, very accommodating. Highly recommended!!!
Susan Azevedo -
Autumn Air sent Kolby and he was phenomenal.Ron Spellecy"Autumn Air Is My Go-To Company"
Just had an A/C issue, and because I have a warranty and a 2-year mechanical, the work done was free! Autumn Air sent Kolby, and he was phenomenal. He spent all the time necessary to fix the issue. Also, Cheyenne at the office was quick to respond and get me the help needed. Autumn Air is my go-to company.
Ron Spellecy -
Love the extra touch Autumn Air does from the text messages to the amazing customer service.Maureen"Colby Did a Great Job"
Colby did a great job! Love the extra touch Autumn Air does from the text messages to the amazing customer service. Unfortunately, we need a new unit but confident that Autumn Air will do a great job; they kept the old one going a few years longer than I expected.
Maureen -
He is very thorough and very knowledgeable.LalyG"Frank is an amazing technician"
Frank is an amazing technician. He is very thorough and very knowledgeable.
LalyG -
Their staff is always thorough and professional.Diane Jenkins"I would highly recommend them"
We have used Autumn Air for several years. They regularly maintain our heating and AC units. Their staff is always thorough and professional. I would highly recommend them to anyone in search of an HVAC company.
Diane Jenkins -
The technician is very thorough in his checking and cleaning our air conditioning units.James Rawlins"I Highly Recommend Autumn Air"
The technician is very thorough in his checking and cleaning our air conditioning units. I highly recommend Autumn Air Heating & Cooling.
James Rawlins -
Previously, in the summer, he saved us from paying another company to replace 2 units when only maintenance was required.Phillip Kelman"He Saved Us From Replacing 2 Units"
Taylor was our technician. He takes his work very seriously. He performed maintenance this time and did a great job. Previously, in the summer, he saved us from paying another company to replace 2 units when only maintenance was required. The other company was not honest. We will stay with Taylor and Autumn Air Heating & Cooling.
Phillip Kelman -
I've never been disappointed with any of the AA techs.Krystal Ahart"Autumn Air Is Top Notch"
Autumn Air is top notch. I met with Taylor today (who was excellent at helping me understand our current situation), but I've never been disappointed with any of the AA techs. Thank you, Autumn Air!
Krystal Ahart -
Always great to work with. I use them every year on my home for maintenance.Nicole Baker"Always Great to Work With"
Always great to work with. I use them every year on my home for maintenance, and I use them when I have a repair needed. Since using them, I haven’t had any issues with my AC compared to years prior; my AC would always fail during the summer. Get your AC checked in March or April in Arizona to get prepared for the heat!
Nicole Baker -
Gilbert did a thorough job checking our A/C.Judy Butz"Gilbert Did a Thorough Job"
Gilbert did a thorough job checking our A/C. Was inside and out. He's very pleasant and was helpful with questions.
Judy Butz -
Taylor sent notification that he was on the way, dressed professionally with the company logo on his shirt.Beverly Moddrell"Taylor is a wonderful asset to Autumn Air"
Taylor sent notification that he was on the way, dressed professionally with the company logo on his shirt. Greeted us with a smile and explained what he would be doing today and asked if there was anything we would like checked out. Suggested a part to make the AC start up easier on the AC. Cleaned up his work area. Taylor is a wonderful asset to Autumn Air. We have used Autumn Air for our heating and AC for 10+ years. Highly recommend Autumn Air.
Beverly Moddrell -
Adam is great; he explains everything and has a great attitude.yaya luna"Great, Honest Workers"
Great, honest workers. Adam is great; he explains everything and has a great attitude.
yaya luna -
Taylor was very knowledgeable and very thorough with our AC/furnace inspection and maintenance work.Deb Bachman"10 star review for sure!"
Taylor was very knowledgeable and very thorough with our AC/furnace inspection and maintenance work. I don’t think I have met a friendlier maintenance person before! 10 star review for sure!
Deb Bachman -
Fantastic response time and excellent diagnostic analysis right away!Annette Marshall"Fantastic Response Time"
Fantastic response time and excellent diagnostic analysis right away! Appreciate knowing that you will be available for our continued service plan.
Annette Marshall -
Excellent service. Quick, informative, and successful!Sean Speer"Excellent Service"
Excellent service. Quick, informative, and successful! Great attitude and very professional!
Sean Speer -
Consistent, reliable service. Willing to go the extra mile.Joan Etzenhouser"Consistent, Reliable Service"
Consistent, reliable service. Willing to go the extra mile. Scheduling is easy and they always fit me in. Been with them for the past 20 years.
Joan Etzenhouser -
Taylor always does the little extras when he comes to service my A/C. He is cheerful and efficient.Amy Vance"I Would Highly Recommend Autumn Air"
Taylor always does the little extras when he comes to service my A/C. He is cheerful and efficient. I had Autumn Air replace the A/C unit when I needed it, and they did a fine job. I would highly recommend Autumn Air!
Amy Vance -
They have never let us down. Taylor is by far one of their best employees.Deb Eagan"They Have Never Let Us Down"
We have been using this company for 15 years. They have never let us down. Taylor is by far one of their best employees. He is very knowledgeable and honest. A true hard worker.
Deb Eagan -
Very professional and thorough with the maintenance of my unit.Leah Hummel"Frank did a wonderful job"
Frank did a wonderful job, as always. Very professional and thorough with the maintenance of my unit. My system is on a maintenance plan. Great company to work with.
Leah Hummel -
Gilbert from Autumn Air was always timely, very polite, and answered my questions.Diane Dohrman"Gilbert from Autumn Air"
Gilbert from Autumn Air always timely, very polite and answered my questions. Thank you 😊
Diane Dohrman -
They show up on time, even at all hours of the night in the summer.Kieron Flint"Been Working With Autumn Air for More Than a Decade"
Been working with Autumn Air for more than a decade. They show up on time, even at all hours of the night in the summer, and explain the services they need and want to repair thoroughly.
Kieron Flint -
Adam was so polite and thoughtful.Dan Dan"He did a great job"
Adam was so polite and thoughtful. He did a great job.
Dan Dan -
We have worked with our technician Kolby a few times and he is always awesome.Nick McGee (BigDaddyPatriot24)"We Love Autumn Air"
We love Autumn Air; they do great work. We have worked with our technician Kolby a few times, and he is always awesome. Keep up the great work, Autumn Air! 😎
Nick McGee (BigDaddyPatriot24) -
Amazing service and trustworthy!Jason Skinner"Amazing service and trustworthy!"
Amazing service and trustworthy! These are my go-to people for AC tune-up and service in Phoenix.
Jason Skinner -
Autumn Air was at my house in 30 minutes after I called for emergency A/C service.KIMBERLY FORCHETTE"Emergency A/C Service in 30 Minutes"
Autumn Air was at my house in 30 minutes after I called for emergency A/C service. Kolby fixed my unit quickly and was very personal and honest. I did buy a 2-year maintenance plan, which included the part, service call, and labor for what was done to fix my unit tonight.
KIMBERLY FORCHETTE -
Everyone is friendly, professional, and completely professional.Rosalind Goldstein"I Recommend Them 100%"
I have a monthly contract and have for 10 years. Everyone is friendly, professional, and completely professional. Technician is thorough and always does a good job cleaning and servicing my A/C and my furnace. I recommend them 100%.
Rosalind Goldstein -
He's a very nice person and did everything that he was supposed to do.Jackie Harris"Adam Did a Good Job"
Adam did a good job. Everything seems to be working well. He's a very nice person and did everything that he was supposed to do. I appreciate him coming and doing all he did. Thank you.
Jackie Harris -
Frank was helpful, friendly, and professional.Tom Mein"Helpful, Friendly, and Professional"
The technician who serviced my house, Frank, was helpful, friendly, and professional. I appreciate working with companies I can trust.
Tom Mein -
They have always been reliable and friendly.brenda szabo"They Have Always Been Reliable and Friendly"
They have always been reliable and friendly. I had to get a new A/C unit last year, and they were very helpful, and having the maintenance program had saved me some cost of the new unit.
brenda szabo -
Cheyenne has always been so friendly and accommodating.Randi Klein"Friendly and Accommodating Service"
Cheyenne has always been so friendly and accommodating. The tech, Gilbert, was a pleasure—not only nice and efficient, but it was fun getting to know him. I LOVE that the company includes bio information on the techs that are coming into your home.
Randi Klein -
Love Frank, my service man. He's always on time, or early, and so polite.Shelly Kastner"Love This Company"
Love this company. Love Frank, my service man. He's always on time, or early, and so polite. We see him twice a year like clockwork!
Shelly Kastner -
Couldn't ask for any better service and professionalism!Sam Banks"Couldn't Ask for Better Service"
My technician Taylor was excellent. He went the extra mile with explaining issues to me and helping me understand all that needed to be done. Couldn't ask for any better service and professionalism!
Sam Banks -
Amazing service and knowledge with our new unit.Rekha Hawkins"Amazing Service and Knowledge"
Amazing service and knowledge with our new air conditioning unit.
Rekha Hawkins -
Adam was very polite and addressed a concern I had.Vicki Robinson"Very Polite and Professional"
Adam was very polite and addressed a concern I had professionally.
Vicki Robinson -
Fast and efficient! We appreciate your service.Angelica Rainbow"Fast and efficient!"
Thank you for your service. Fast and efficient! We appreciate your service.
Angelica Rainbow -
Been with Autumn Air for several years and they're always trustworthy and do such great work.Jesus Canez Jr."Fast, Great Service as Always"
Fast, great service as always. Been with Autumn Air for several years and they're always trustworthy and do such great work.
Jesus Canez Jr. -
They have always been very helpful with getting our home's AC units serviced or back up and running as fast as possible.will rucker"Great Customer Service"
Great customer service. They have always been very helpful with getting our home's AC units either serviced or back up and running as fast as possible.
will rucker -
Adam is a wonderful, capable young man and an asset to your company—thorough and a delight to have him do the job.Irene Maniewski"Adam Is a Wonderful, Capable Young Man"
Adam is a wonderful, capable young man and an asset to your company—thorough and a delight to have him do the job. Knowledgeable. Give him a raise.
Irene Maniewski -
Every time I deal with this company, it's a 5-star experience.jeff lowe"Every time I deal with this company, it's a 5-star experience"
Every time I deal with this company, it's a 5-star experience. Gilbert came today for our service, and what a good dude! Everyone in this company is very friendly and helpful. Can't suggest these guys enough.
jeff lowe -
Always courteous and professional, great folks to work on HVAC if you need someone to trust.John Christie"Always Courteous and Professional"
Always courteous and professional, great folks to work on HVAC if you need someone to trust. Taylor keeps us cool in the summer and warm in the winter.
John Christie -
On time, got straight to work, and fixed my problem in under 20 minutes.juan D"On Time and Fixed My Problem"
On time, got straight to work, fixed my problem in under 20 minutes. He was very nice and caring.
juan D -
I'm glad I now found an AC technician and company I can trust.Garrett Miller"A Technician and Company I Can Trust"
Taylor is a great technician. I felt he had our best interest and took care of our situation. I'm glad I now found an AC technician and company I can trust.
Garrett Miller -
Gilbert appeared at my house on time, performed his work quickly and professionally, and answered all of my questions.Kevin Park"I strongly recommend Autumn Air"
Gilbert appeared at my house on time for a heating system review, performed his work quickly and professionally, and answered all of my questions. I strongly recommend Autumn Air and its service personnel.
Kevin Park -
Adam was on time, courteous, knowledgeable, and efficient.Steve Smith"Very Satisfied with the Service"
Adam was on time, courteous, knowledgeable, and efficient. We’re very satisfied with the service we received.
Steve Smith -
He is very knowledgeable and passionate about his work.Lynn Withem"Frank Has Always Done a Good Job"
Frank has always done a good job and works hard to get your unit running. He is very knowledgeable and passionate about his work. I would recommend him any time.
Lynn Withem -
He was prompt and knew exactly what to do with the symptoms I described.Andrea Panetta"He was prompt and knew exactly what to do"
He was prompt; he knew exactly what to do with the symptoms I described. He made me aware of the services they offer. I signed up for service maintenance. They will come out four times in the next two years.
Andrea Panetta -
Gilbert was very professional.Michael Kirksey"Very Professional Service"
Gilbert was very professional and took care of the heater maintenance. Thanks!
Michael Kirksey -
Adam was on time and very professional.David Jones"Very Professional and On Time"
Adam was on time and very professional. He spent plenty of time to thoroughly inspect our HVAC. Excellent customer service.
David Jones -
Taylor was not only utterly professional, he was very personable and kind, going way beyond all of our expectations.Stephen Repasi"Outstanding experience!"
Wow! I can only use superlatives to describe the level of immaculate service Taylor / Autumn Air delivered for us today! Taylor was not only utterly professional, he was very personable and kind, going way beyond all of our expectations. Highly recommend him and his company! I know I’m only going to use their services in the future! Outstanding experience!
Stephen Repasi -
Gilbert is always so prompt and able to fix the issue.Jane Doe"Gilbert is always so prompt"
Gilbert is always so prompt and able to fix the issue with no issues. This company has always been helpful and responsive.
Jane Doe -
Adam with Autumn Air is fantastic, definitely treats and inspects the system as if it was his own!In the Kitchen with Delightful Donna"Highly recommend for all your air conditioning issues"
Adam with Autumn Air is fantastic, definitely treats and inspects the system as if it was his own! Highly recommend for all your air conditioning issues, maintenance, and quality you can trust!
In the Kitchen with Delightful Donna -
Adam with Autumn Air provided wonderful service. He arrived early and began work immediately.Ed Rogers"Provided wonderful service"
Adam with Autumn Air provided wonderful service. He arrived early and began work immediately. Serviced our equipment and explained in layman’s terms the answers to all questions. Would certainly use their services again.
Ed Rogers -
Frank has a great attitude and has the ability to explain problems to the common homeowner.Thomas Luebke"Frank found the problem right away"
Frank, with his expertise, found the problem right away. It was a defective hose. Frank has a great attitude and has the ability to explain problems to the common homeowner.
Thomas Luebke -
Kolby was very knowledgeable and very professional.Robert Brewer"Very knowledgeable and professional"
Kolby was very knowledgeable on what he did. He went over everything with us and very professional. Thank Bob.
Robert Brewer -
We ask for him because we know how professional he is.Linda Brewer"Kolby Always Does a Great Job"
Kolby always does a great job. We ask for him because we know how professional he is.
Linda Brewer -
We use Autumn Air exclusively because of their service, communication, and transparency.Chelsea Rosati"We Use Autumn Air Exclusively"
We use Autumn Air exclusively because of their service, communication, and transparency. Gilbert showed up at our house almost immediately to fix our motor blower. He was extremely friendly, knowledgeable, and communicative as to what was going on with our unit. He was back the next day first thing in the morning with the replacement part!
Chelsea Rosati -
I recommend Autumn Air Heating & Cooling for any issues that may come up!Butch Jones"This company is fantastic!"
This company is fantastic! I called them for a furnace problem, and they showed up just a couple hours later. Gilbert had the problem diagnosed and fixed within 15 minutes! I recommend Autumn Air Heating & Cooling for any issues that may come up!! Great customer service!!! Professional!!!
Butch Jones -
He was able to clearly explain the issues and workable solutions.Jason Flores"Kyle Was Knowledgeable and Professional"
Kyle was knowledgeable and professional. He was able to clearly explain the issues and workable solutions. I will be using them for any future maintenance. I just renewed my maintenance contract with them! I have now been with them for 4 years.
Jason Flores -
All of the techs I have met are fantastic. The office staff are friendly and accommodating.Bob Weatherford"All of the techs I have met are fantastic"
I’ve been using Autumn Air for over 10 years. First it was repairs and maintenance of the central air and eventually a replacement unit. All of the techs I have met are fantastic. The office staff are friendly and accommodating. Prices seem reasonable.
Bob Weatherford -
Highly recommend calling Autumn if you have any AC issues.Alfonso Dominguez"Highly Recommend Calling Autumn"
Adam at Autumn Air was professional. Completed the maintenance quickly. Highly recommend calling Autumn if you have any AC issues.
Alfonso Dominguez -
Gilbert was really helpful and really respectful.Citygirl Lola"Really Helpful and Respectful"
Gilbert was really helpful and really respectful, even changed my air filters for me. 10/10 recommended.
Citygirl Lola -
Their team is professional, knowledgeable, and always goes above and beyond to ensure everything is running smoothly.Pablo Plata"I Couldn’t Be Happier"
I’ve been using Autumn Air for years to maintain my AC in the summer and my furnace in the winter through their maintenance program, and I couldn’t be happier. Their team is professional, knowledgeable, and always goes above and beyond to ensure everything is running smoothly. The peace of mind I get from knowing my home systems are in top shape is invaluable. I highly recommend Autumn Air to anyone who wants reliable, trustworthy service and exceptional care for their HVAC systems!
Pablo Plata -
Frank was awesome! Autumn Air is the best company for AC I've worked with.Michelle Ugaste-Harrison"Autumn Air Is the Best Company for AC"
Frank was awesome! Autumn Air is the best company for AC I've worked with. I've bought 3 AC units from them and their services have been exemplary.
Michelle Ugaste-Harrison -
He was very professional and gave me good information on the differences between the systems.Larry Busch"Frank was very professional"
Frank came out to check our 2 non-working air conditioners (23-year-old units) and give us an estimate on replacement. He was very professional and gave me good information on the differences between the systems.
Larry Busch -
He explained what the AC unit needed for better performance.irma fox"He explained what the AC unit needed"
He explained what the AC unit needed for better performance, and he took care of the part needed after completing his maintenance inspection.
irma fox -
Frank did a wonderful job of explaining what the issue was.James Dunlap"Frank Did a Wonderful Job"
Frank did a wonderful job of explaining what the issue was and fixed my immediate problem.
James Dunlap -
Frank is absolutely trustworthy and professional. I would not trust anyone else to do my service.Dwight Ortiz"Absolutely Trustworthy and Professional"
Autumn Air AC Maintenance and Repair has been great to me. Frank is absolutely trustworthy and professional. I would not trust anyone else to do my service. He’s been the only one to do my HVAC services for the last 7+ years.
Dwight Ortiz -
The unit is running great and I thank Autumn Air and their maintenance plan for keeping our 12-year-old unit in top shape.Joey Brazil"Autumn Air Has Serviced My HVAC System"
Autumn Air has serviced my HVAC system for several years. Gilbert gave our air conditioning unit a winter service last week. The unit is running great and I thank Autumn Air and their maintenance plan for keeping our 12-year-old unit in top shape.
Joey Brazil -
Always a pleasure to work with Taylor!Carolyn Jones"Always a Pleasure to Work with Taylor"
Always a pleasure to work with Taylor! Professional every time and knows his stuff!
Carolyn Jones -
Taylor has always helped us with our yearly AC/heater checks. Very professional and on time.Susan Searcy"Very professional and on time"
Taylor has always helped us with our yearly AC/heater checks. Very professional and on time. It’s always great to know the AC/heater unit is working good. Thanks, Taylor, you rock!!
Susan Searcy -
Kolby is a great technician and answered all my questions.Danny Jacques"You Need More Than 5 Stars"
You need more than 5 stars to rate Jason and this company. Kolby is a great technician and answered all my questions. Kolby is somebody that I would always trust.
Danny Jacques -
Extremely happy with the service. Autumn Air is my first choice when I need service again.Jim Walker"Extremely Happy With the Service"
Kolby was on time (actually a few minutes early). Very personable and thorough work. We reviewed the results he found and discussed his recommendations. I am extremely happy with the service. Autumn Air is my first choice when I need service again. This company KNOWS “service” is the way to satisfy and keep customers.
Jim Walker -
Great personality and very courteous.Cecilia Hall"Great Personality"
Great personality, a real people person and very courteous. Thank you.
Cecilia Hall -
Gilbert was excellent and very knowledgeable.John Engleking"Gilbert was excellent and very knowledgeable"
Gilbert was excellent and very knowledgeable. Autumn Air always has great techs.
John Engleking -
He was prompt, efficient and courteous.Jamie Pepper"Always a Pleasure Having Autumn Air"
Autumn Air tech, Taylor, came out today for routine checkup. He was prompt, efficient and courteous. Nice family man that scratched my dog behind her ears and played with her while we talked. Always a pleasure having Autumn Air watching over my air conditioning system.
Jamie Pepper -
He was pleasant and informative, and I was very pleased with his care.Vern Benson"Very Professional and Thorough Service"
Gilbert did a very professional and thorough service on our system recently. He was pleasant and informative, and I was very pleased with his care.
Vern Benson -
Kolby and Adam from Autumn Air Heating & Cooling showed up on time, diagnosed the issue quickly, and gave me honest, affordable options.Roberto Umana"Kolby and Adam did an amazing job"
Kolby and Adam did an amazing job. My AC unit went down, and I was dreading the typical “you need a whole new system” sales pitch. Kolby and Adam from Autumn Air Heating & Cooling showed up on time, diagnosed the issue quickly, and gave me honest, affordable options to get everything running again without pushing an unnecessary replacement. He explained everything clearly, fixed the unit efficiently, and even suggested we revisit a full system upgrade in 2–3 years when it makes more sense financially. No pressure, just solid advice and great work. If you want a tech who respects your budget and does the job right, ask for Kolby and Adam at Autumn Air. Highly recommend!
Roberto Umana -
Frank was awesome and answered all of my questions.Jimmy Carlo"Great Service"
Great service. Frank was awesome and answered all of my questions. Installation crew was also great. Will recommend them to all my friends.
Jimmy Carlo -
Always does a great and thorough job!J B"Taylor Is a Pro!"
Taylor is a pro! Always does a great and thorough job!
J B -
Service was right on time and explained things to be done for my maintenance service.Debbie Corsino"Service was right on time"
Service was right on time. Nice and explained things to be done for my maintenance service.
Debbie Corsino -
Frank, our technician, was on time, kind, and knowledgeable.Scott Cronauer"Great response time"
Great response time, booked after normal business hours and received a call that night from Autumn offering to come service that night with no extra charge. Frank, our technician, was on time, kind, and knowledgeable. Will be using Autumn Air Heating & Cooling for any of my needs.
Scott Cronauer -
The technician, Gilbert, was knowledgeable and professional.Doug Houle"The technician, Gilbert, was knowledgeable"
The technician, Gilbert, was knowledgeable and professional. He does like my pets too.
Doug Houle -
I really appreciate his professional and friendly service.Brian DeLaPointe"Professional and Friendly Service"
Frank stopped by today (10/23/2025) for our annual service check. I really appreciate his professional and friendly service. I have been using these guys for over 10 years, bought a Rheem system and maintenance package from them, and they really do a great job (thxs Frank #6816).
Brian DeLaPointe -
Adam was punctual and efficient. He explained everything in detail.Butch Holtz"Very pleased with our service"
Adam was punctual and efficient; he had knowledge in HVAC systems. He explained everything in detail. Was very pleased with our service today.
Butch Holtz -
He’s always polite, on time, professional, and gives all the details of what is going on.Robert Smith"Frank is absolutely outstanding!"
Autumn Heating and Air-Conditioning technician Frank is absolutely outstanding! He’s always polite, on time, professional, and gives all the details of what is going on. Can’t thank him enough, and we request him every time.
Robert Smith -
Their maintenance plan is a great deal as you get priority during the summer heat wave in case of an emergency issue.Isaac Acosta"Their maintenance plan is a great deal"
Adam took care of us this most recent visit. He was on time, very quick with his inspection, and respectful. I love how the company sends a text of the tech so you know who to expect if your wife is home alone, for example. I've been using Autumn Air for about 2 years now. Previous techs are very knowledgeable, and can answer questions in a detailed manner or simplified terms if needed. Their maintenance plan is a great deal as you get priority during the summer heat wave in case of an emergency issue, for example when a power surge fried our capacitor on our AC. We were up and running within 2–3 hours of calling during peak season, 110 ambient.
Isaac Acosta -
Frank with Autumn Air was very professional.Roy Murray"Very professional and informative"
Frank with Autumn Air was very professional and provided me with all the information I needed to know about my system.
Roy Murray -
They got me on the schedule the same day for my AC issue, and Taylor showed up right on time.rocio perez"Autumn Air Was Awesome!"
Autumn Air was awesome! They got me on the schedule the same day for my AC issue, and Taylor showed up right on time. He fixed the problem super fast and was really friendly. Definitely recommend!
rocio perez -
Frank takes care of all my A/C issues.Lisa Blow"He Does a Great Job"
Frank takes care of all my A/C issues. He does a great job. He is very knowledgeable.
Lisa Blow -
Jason professional and honest.Mando C"Jason professional and honest"
Jason professional and honest. Had my AC up and running in 1 day. The entire process was smooth.
Mando C -
Kolby was able to diagnose the problem quickly and explain everything in detail.Vince Vince"Kolby was able to diagnose the problem quickly"
Kolby was able to diagnose the problem quickly, and also explain everything in detail. Thank you.
Vince Vince -
First time I've had to call Autumn Air on a service issue and they came right out.Randy Walkwitz"Great Company, Great People"
First time I've had to call Autumn Air on a service issue and they came right out. Great company. Great people.
Randy Walkwitz -
Adam is fast, neat, and always ready to get the job done.patricia o'donnell"Adam Is Great at His Job"
Adam is great at his job. He is professional and always explains in detail what he’s going to be doing. Adam is fast, neat, and always ready to get the job done. Thanks, Adam, for another great job!
patricia o'donnell -
I am really thrilled with Autumn Air and their level of professionalism.Dave & Christina Calvert"Thrilled With Autumn Air"
I am really thrilled with Autumn Air and their level of professionalism and the way everything is explained. Highly recommended!
Dave & Christina Calvert -
Good communication before, during, and at conclusion of service.William Wethe"Good Communication Throughout Service"
Good communication before, during, and at conclusion of service. Adam explained recommendation and provided written reports at completion of work.
William Wethe -
I was very impressed with Frank and his knowledge of our system.fred lukson"Very Thorough Inspection"
Wonderful on time and very thorough inspection of our heating system for this winter. I was very impressed with Frank and his knowledge of our system. Would highly recommend Autumn Heating and Air Conditioning.
fred lukson -
Adam is awesome! Genuine, knew his business, very clear spoken, thorough, and explained everything very well.Jess T"Adam Is Awesome!"
Adam is awesome! Genuine, knew his business. Very clear spoken, thorough, and explained everything very well. He will be coming back soon to do repairs, and I’m confident my family and pets are in good hands! Ask for Adam.
Jess T -
Frank was on time, very knowledgeable, friendly, and thorough.Frank Coupe"Frank was on time and very knowledgeable"
Frank was on time, very knowledgeable, friendly, and thorough on the HVAC maintenance service he performed.
Frank Coupe -
Tech inspected all parts and showed me photos he took.Diane Greene"Happy to Know All Is Well"
Strange thump was not related to system. Tech inspected all parts and showed me photos he took. Suggested that something small can sound loud. Happy to know all is well. Says Diane - tree was broken in storm and I wanted to make sure that HVAC had not been damaged. On time as always, right to we.
Diane Greene -
Really informative.Sergio Aragon"Really Informative"
Really informative. Gilbert explains everything I needed to know.
Sergio Aragon -
He is always professional and informative.Jeff Plante"Always Professional and Informative"
We have had Gilbert help us several times, and he is always professional and informative. He is friendly and easygoing, and we've never had any problems. Keep up the good work, Gilbert!
Jeff Plante -
He knew immediately what the problem was and fixed it promptly.J Long"He’s always professional"
Taylor was the serviceman who came out Sunday night to help us with our thermostat issues. He knew immediately what the problem was and fixed it promptly. He’s always professional: we really enjoy his personality. Thank you, Autumn Air, as usual, for your great service!
J Long -
Frank is my technician and he's amazing, prompt, no pressure, detailed and takes before and after pics of his work.Martha moreno"Always a Good Experience with Autumn"
Always a good experience with Autumn. They are thorough and have great workmanship. Frank is my technician and he's amazing, prompt, no pressure, detailed and takes before and after pics of his work. I will continue using their services.
Martha moreno -
Autumn Air came out prompt and fast to check my AC unit.ruben Night"Autumn Air Came Out Prompt and Fast"
Autumn Air came out prompt and fast to check my AC unit, cleaned out the drain, and got it back up and running.
ruben Night -
Autumn Air came out prompt and fast to check my AC unit.Ruben Martinez"Autumn Air Came Out Prompt and Fast"
Autumn Air came out prompt and fast to check my AC unit, cleaned out the drain, and got it back up and running.
Ruben Martinez -
Colby was great, very professional.Andrew Dickerson"Colby Was Great, Very Professional"
Colby was great, very professional. Told us what he's going to do. No charge for maintenance plan.
Andrew Dickerson -
He is very professional and offers suggestions as to how to optimize our equipment.Vic Hermann"Very Professional Service"
Taylor has serviced our equipment a couple of times. He is very professional and offers suggestions as to how to optimize our equipment.
Vic Hermann -
From the first call to the final repair, they were professional, punctual, and transparent about pricing.Dog Lover"I Couldn’t Be Happier With the Service"
I recently had Autumn Air Heating & Cooling repair my AC system in my home, and I couldn’t be happier with the service. From the first call to the final repair, they were professional, punctual, and transparent about pricing, which I felt was very reasonable. The technician, Frank, was knowledgeable and took the time to explain everything. The system works great and keeps my home perfectly cool. Highly recommend them for any HVAC needs!
Dog Lover -
Kolby has been my go-to guy for many years.Bud Bennett"He’s Very Friendly and Highly Confident"
Kolby has been my go-to guy for many years. There’s a reason for that. He’s very friendly and highly confident. What more can you ask?
Bud Bennett -
I always appreciate that Autumn Air takes prevention and maintenance of my HVAC seriously.Bradley Brockelman"Frank did an excellent job"
Frank did an excellent job as usual. I always appreciate that Autumn Air takes prevention and maintenance of my HVAC seriously and can be counted on to schedule routine maintenance 2-3 times a year. Thanks as usual.
Bradley Brockelman -
Te tratan con una calidez y amabilidad; el técnico Frank es una gran persona, siempre respetuoso y profesional.alma lopez"Autumn Air Heating & Cooling es una gran compañía"
Autumn Air Heating & Cooling es una gran compañía, te tratan con una calidez y amabilidad, el técnico Frank es una gran persona, se toma el tiempo para explicar detalladamente el procedimiento y lo que requiere tu aire, siempre respetuoso y profesional. Y los precios, en mi punto de vista, son accesibles. 100% recomendados.
alma lopez -
Kolby was right on time; I was his 1st appt of the day and he showed at 8 a.m. sharp!Matthew McCoy"Kolby Was Right on Time"
Thank you to Autumn Air. Kolby was right on time; I was his 1st appt of the day, and he showed at 8 a.m. sharp! 5 stars!
Matthew McCoy -
Super nice and efficient.Cristy Contesso"He Was Fantastic!"
He was fantastic! Super nice and efficient. Even great with my pets!
Cristy Contesso -
Service was prompt and efficient.Erick Lane"Service was prompt and efficient"
Service was prompt and efficient. I highly recommend Autumn for your AC and heating needs.
Erick Lane -
Frank came out late Friday evening on an emergency call.james judge"Frank was very personable and proficient"
Frank came out late Friday evening on an emergency call. We waited only 30 minutes for him to arrive. Frank was very personable and proficient as he explained the problems and got right to it. When Frank was finished, he explained that our cooling unit was in good working condition. I signed off, and he departed.
james judge -
On time and great to work with.Steven Zmrazek (MrZzzz)"On time and great to work with"
Adam was on time and was great to work with.
Steven Zmrazek (MrZzzz) -
Best service and communication.Wes Hevener"Frank Is the Man!"
Frank is the man! Best service and communication. I would definitely use them again.
Wes Hevener -
Adams was extremely informative with the issue I was experiencing with my AC unit.Rory Coonts"Extremely Informative and Professional"
Adams was extremely informative with the issue I was experiencing with my AC unit. He was polite, professional, and thorough.
Rory Coonts -
Tech was very helpful and made multiple recommendations.Nathan Smith"Tech Was Very Helpful"
Tech was very helpful and made multiple recommendations. Will call them again for future needs.
Nathan Smith -
Gilbert came out to service and was very polite and professional.Alyssah Macias"Same-Day Service and Very Professional"
I called, and they were able to schedule and send someone out the same day! Gilbert came out to service and was very polite and professional. He gave lots of information and several options for my AC unit needs. Definitely would recommend Autumn Air!
Alyssah Macias -
We highly recommend Autumn Air Heating & Cooling, always prompt and provides good service.Esther Zamora"We Highly Recommend Autumn Air"
Thank you, humbly, Frank, for providing us great service! For my readers, we highly recommend Autumn Air Heating & Cooling, always prompt and provides good service.
Esther Zamora -
Taylor was great and recommends Autumn Air Heating Cooling.Mark Rodriguez"Taylor was great"
Taylor was great and recommends Autumn Air Heating Cooling for all AC needs.
Mark Rodriguez -
Gilbert was on time, professional and courteous.Bill Hartsough"Job Well Done"
Gilbert was on time, professional and courteous. Performed scheduled maintenance and informed me of the results. Job well done!
Bill Hartsough -
Great service and excellent experience from Taylor Schimel and Autumn Air.Jim Melton Sr."Great Service and Excellent Experience"
Great service and excellent experience from Taylor Schimel and Autumn Air. Been using them for 20+ years.
Jim Melton Sr. -
They were prompt. Seemed very professional and tidy.Ginny Gnepper"Very professional and tidy"
Kolby came out on a Saturday to diagnose our problem. As we expected, we needed a new AC unit. Autumn Air provided a portable AC unit until they could replace it a few days later. Jason and Jesus did the replacement. They were prompt. Seemed very professional and tidy. No complaints.
Ginny Gnepper -
Adam performed his maintenance job quickly and efficiently.Coralie Adkison"Performed Maintenance Quickly and Efficiently"
Adam performed his maintenance job quickly and efficiently. We have a contract, so the service did not cost us anything today.
Coralie Adkison -
Again they had a super fast response—on site 2 hours after my first call.Jamie Clinard"This Is the Only Company I Will Use"
Third time using this company. Again they had a super fast response—on site 2 hours after my first call. My technician Taylor troubleshot my AC unit, quickly identified the problem, and had me up and running in 30 minutes. Explained to me the issue in a way I completely understood. All things considered—fast response at 9 p.m. at night, middle of summer, came prepared with knowledge and parts on truck, super friendly. This is the only company I will use. As for the price, I would consider it extremely reasonable for my situation.
Jamie Clinard -
My air went out around 7:30, I called Autumn Air and Gilbert was at my door by 8:00 and my unit was fixed and my house was cool by 8:45.Karen Fong"Gilbert Did a Great Job!"
Gilbert did a great job! My air went out around 7:30, I called Autumn Air and Gilbert was at my door by 8:00 and my unit was fixed and my house was cool by 8:45. Both Gilbert and Autumn Air responded quickly and resolved my hot house!
Karen Fong -
Gilbert was so courteous and respectful and arrived on time.Robert Doobovsky"Very Happy Customer"
Gilbert was so courteous and respectful, and arrived on time, checked everything, and went over everything with me. Very happy customer!
Robert Doobovsky -
They were fast to come out and fix our problem.Nicci Petersen"Fast to Fix Our Problem"
They were fast to come out and fix our problem. Kolby was knowledgeable and professional! We only use Autumn Air.
Nicci Petersen -
Professional, friendly technicians who are genuine and very knowledgeable, not trying to just run the bill up.Stephanie Seeley"Always an amazing experience!"
Always an amazing experience with them! Professional, friendly technicians who are genuine and very knowledgeable, not trying to just run the bill up. We have had both Gilbert and Frank help us; they have always been able to make it out same day, which we appreciate so much! Thanks!!
Stephanie Seeley -
The technician Frank was kind and trustworthy, explaining all his findings and made clear suggestions.Deeann Guymon"Highly recommend!"
Autumn Air quickly responded and came to my house when my air wasn’t cooling properly. The technician Frank was kind and trustworthy, explaining all his findings and made clear suggestions. Highly recommend!
Deeann Guymon -
Kolby was great, showed up when he said he would, and helped my mom get AC going.Tom Savoca"Prompt, Helpful, and a Great Job"
Kolby was great, showed up when he said he would, and helped my mom get AC going. Prompt, helpful, and did a really great job!
Tom Savoca -
I’ve been using Autumn Air for over 12 years, and they’ve always delivered top-notch customer service.Jesse Lawson"Couldn’t Recommend Them More"
We had our A/C start blowing warm air on a Friday night over Labor Day weekend. I called Autumn Air’s after-hours service line, and someone from the company (not a call center) answered immediately. They told me the on-call tech would reach out, and Kolby called me back right away. He even offered to come that night, but since the unit is on the roof, I asked if he could come in the morning instead. As promised, Kolby was here first thing the next day. He climbed up, diagnosed the issue, and within 15 minutes had it narrowed down to a blown capacitor. Thankfully, the part was under warranty, and since I have a service agreement with Autumn Air, there was no emergency weekend charge. I’ve been using Autumn Air for over 12 years, and they’ve always delivered top-notch customer service. Special thanks to Kolby (and to Taylor, my usual tech) for their professionalism, reliability, and dedication. Couldn’t recommend them more!
Jesse Lawson -
Kolby was very professional and relatable!Katie"Kolby Was Very Professional"
Kolby was very professional and relatable! He was straightforward and did a great job.
Katie -
We were very pleased with his service and would highly recommend Frank and Autumn Air.Leigh Marshall"We had a great experience with Frank"
We had a great experience with Frank. He was very professional, knowledgeable, and friendly. He showed up exactly when scheduled and explained what he was going to do and how long it would take. We were very pleased with his service and would highly recommend Frank and Autumn Air.
Leigh Marshall -
I appreciate his professionalism and his upbeat demeanor.Alaric Morgan (OmMeena)"I Appreciate His Professionalism"
Frank was on time. He was friendly and respectful. He did the task quickly. I appreciate his professionalism and his upbeat demeanor.
Alaric Morgan (OmMeena) -
We had a seamless experience when our A/C went out during off-hours.Evon Hart"Seamless Experience During Off-Hours"
We had a seamless experience when our A/C went out during off-hours. A student recommended this company and we would do the same!
Evon Hart -
Fast response, friendly, knowledgeable, and able to get along with my 6 dogs.Toby Weinkoetz"Great Service, Thanks"
Fast response, friendly, knowledgeable, and able to get along with my 6 dogs. He found the problem quickly and repaired it. If I have problems, I will definitely call again. Great service, thanks.
Toby Weinkoetz -
Frank did an awesome job! He was able to diagnose it quickly and it's working like a champ!J Molina"They Got Me in Same Day!"
Our AC unit went out yesterday and today I called Autumn Air & Cooling and they got me in same day! That's unheard of. I was so happy! This heat is so brutal! Frank did an awesome job! He was able to diagnose it quickly and it's working like a champ!
J Molina -
Straightforward, easy to work with, and knew everything about HVAC!Curtis St Amand"Straightforward and Easy to Work With"
Requested an inspection and hoping for a time during the week, but Kolby was at the house within an hour. On a Saturday! I knew I needed a fix, and he gave me my options. Straightforward, easy to work with, and knew everything about HVAC!
Curtis St Amand -
Adam is very respectful and knowledgeable.Deborah Evita Huffman"Very respectful and knowledgeable"
Adam is very respectful and knowledgeable. I will request him again in the future to check my A/C unit. He took time in doing the necessary service.
Deborah Evita Huffman -
Frank was very helpful in checking everything and keeping us informed on the progress.KAREN"Very nice in squeezing in an appointment"
I had a busy month and they were very nice in squeezing in an appointment between my crazy hours. Frank was very helpful in checking everything and keeping us informed on the progress. Also answered all concerns and checked to see if there were any issues.
KAREN -
Kolby was great! He came out on a Saturday for no extra charge.Brandon Pratt"Kolby Was Great!"
Kolby was great! He came out on a Saturday for no extra charge and diagnosed and fixed our leaking air handler. I would recommend Autumn Air and will look to use them in the future!
Brandon Pratt -
We had a really great experience with Kolby; he came out the same day, identified and fixed the issue, and gave us a great deal.Corbin McKeeth"Will definitely recommend this company"
We had a really great experience with Kolby. He came out the same day; it was pretty late, identified and fixed the issue in about 10 minutes, thoroughly tested and educated me a little bit on the issue, and gave us a great deal on a maintenance plan. The whole thing took maybe 40 minutes. Will definitely recommend this company to our friends.
Corbin McKeeth -
Extremely happy with service done by Kolby. Very professional.Greg Phillips"Extremely Happy With Service"
Extremely happy with service done by Kolby. Very professional. A great, friendly attitude. Your company made a wise choice with this one! Thanks.
Greg Phillips -
Gilbert came out and was able to troubleshoot and get it fixed.Van Leibensperger"Very Personable and Responsive"
My AC unit was doing a bizarre thing where it was not communicating properly. Gilbert came out and was able to troubleshoot and get it fixed. Come to find out it had been wired this way for 15 years and finally reared its ugly head. I ended up signing up with a 2-year service plan because they're right down the street from my house and very personable. It also doesn't hurt that when you call them someone actually picks up the phone.
Van Leibensperger -
Did system maintenance. Good job.Richard V"Good Job"
Did system maintenance. Checked all outputs on unit and they passed. Did coil cleaning on A/C unit. They checked return unit in attic. All clear. Good job.
Richard V -
Kolby is a very knowledgeable and thorough HVAC professional.Jon VanAsdlen"Very Knowledgeable and Thorough"
Kolby is a very knowledgeable and thorough HVAC professional. I have called Autumn Air Heating and Cooling 3 times since living in AZ and never have a doubt that they can help in an affordable and efficient manner. Thank you, Kolby and the team!
Jon VanAsdlen -
Gilbert is wonderful, explains everything being done in detail, and answers any questions you have.Kathy Pirello"Autumn Air Is a Great Company"
Autumn Air is a great company; I have used them for years. Gilbert is wonderful, explains everything being done in detail, and answers any questions you have. Would highly recommend them anytime.
Kathy Pirello -
Awesome customer service and amazing tech!Heather"Awesome customer service"
As always, awesome customer service and amazing tech! Highly recommend Autumn Air!
Heather -
They were there to fix it by 4:15 p.m. Took him 15 minutes and it’s working like a charm.Kapri Kennard"They’re very professional"
I’ve been with this company for 10 years. They’re very professional, all the technicians know what they’re doing and are super nice. My air went out at 2:30 p.m. They were there to fix it by 4:15 p.m. Took him 15 minutes and it’s working like a charm. Just a wire. No charge.
Kapri Kennard -
Taylor did a great job tuning up the AC system and following up on it.Mostafa Elbery"Highly recommended"
Taylor did a great job tuning up the AC system and following up on it. Highly recommended.
Mostafa Elbery -
Kolby went above and beyond in every way, and Cheyenne truly treated me as more than just a customer.Daniel Amram"Outstanding Experience With Autumn Air"
I had an outstanding experience with Autumn Air Heating and Cooling, and I can’t say enough good things about both Kolby (technician) and Cheyenne (customer service). Kolby went above and beyond in every way. He was adamant about clearly explaining his findings while diagnosing my unit, spoke and worked with complete honesty, and even went out of his way to revisit my property to make absolutely sure that replacing the entire unit was the right call rather than just swapping out the condenser. I really appreciated his commitment to transparency—he kept me fully informed as the homeowner, while also being respectful not to share unnecessary details with my tenant. His communication was proactive and consistent, which gave me real confidence that I was making the right decision. Cheyenne in customer service was equally impressive. She was always easy to reach and truly treated me as more than just a customer. She recognized how serious it is to be without air conditioning in an Arizona summer and made it clear that getting this resolved quickly was her top priority. She dealt with me patiently, showed genuine care, and even rearranged tech schedules so my property could be seen quickly. That level of dedication is rare and meant a lot. This company clearly holds itself to a very high standard of professionalism, industry knowledge, and fairness in pricing. With people like Kolby and Cheyenne on their team, Autumn Air has earned my trust and my highest recommendation.
Daniel Amram -
He explained in detail all my options with no pressure.Tara Pepiton"Friendly, Honest, and Thorough Service Tech"
Friendly, honest, and thorough service tech. Unfortunately, my 25 y/o units have bitten the dust, so he explained in detail all my options with no pressure.
Tara Pepiton -
Needed help after hours and these guys knocked it out of the park.Tim Zavarella"These guys knocked it out of the park"
Needed help after hours and these guys knocked it out of the park. I will be using them again.
Tim Zavarella -
Kolby did a great job! He explained everything thoroughly and answered all my questions.John D."Kolby Did a Great Job"
Autumn Air came out and did a maintenance check of our HVAC unit. Kolby did a great job! He explained everything thoroughly and answered all my questions. He did a very thorough check of the unit. I highly recommend Kolby and Autumn Air!
John D. -
Gilbert is the man.Emanuel Jara"Gilbert is the man"
Gilbert is the man. Always had an answer and a solution.
Emanuel Jara -
Taylor was friendly, knowledgeable, and professional.Katy Long"Friendly, Knowledgeable, and Professional"
Taylor was friendly, knowledgeable, and professional. We will definitely use him and Autumn Air again!
Katy Long -
Our AC went out and Gilbert arrived on Saturday morning at 7:45 a.m.Cameron Snyder"Went Above and Beyond"
Our AC went out and Gilbert arrived on Saturday morning at 7:45 a.m. and went above and beyond.
Cameron Snyder -
Excellent and friendly service. Very thorough as well.Paul Limpf"Excellent and Friendly Service"
Excellent and friendly service. Very thorough as well. Gilbert was top notch. Answered all of our questions and concerns that we had.
Paul Limpf -
They were at our house by 10:30 p.m. and our tech Gilbert was great, very courteous, knowledgeable, and efficient.Julian Alvarez"They Were at Our House by 10:30 p.m."
Our AC stopped blowing cold air and inside our house got up to 90 degrees at 9 p.m. We tried calling around to a bunch of “emergency” and “24/7” places and couldn’t get anyone to come out that night or the following morning. Finally we found Autumn. They were at our house by 10:30 p.m. and our tech Gilbert was great. Very courteous, knowledgeable, and efficient. Our compressor gave out so he quickly replaced it, cooled down our overheated AC and we had cold air again by 11 p.m. I’m glad I found them, I’ll be using them for my maintenance going forward.
Julian Alvarez -
Autumn Air came and provided reliable and exceptional service.Naya Smith"Autumn Air and Frank Were Fantastic"
Autumn Air and Frank were fantastic when our AC went out in 118° weather. Autumn Air came and provided reliable and exceptional service. Above and beyond.
Naya Smith -
Frank's quick to find out what's wrong with our home air conditioner unit.Elisa DC"Frank's quick to find out what's wrong"
Frank's quick to find out what's wrong with our home air conditioner unit - with a high heat today will be uncomfortable. Thank you much.
Elisa DC -
Great customer service, informative! Always on time!Meagan Decker"Highly Recommended!"
Great customer service, informative! Always on time! Highly recommended! Everyone in this establishment is always top notch! Answer questions, provide details of the service and repairs needed. Would always use again! Frank, my service man, was amazing too. God bless him for working in this.
Meagan Decker -
The whole visit was a joy and they fixed our AC right away.Kiloh Smith"Amazing, Friendly, and Expert Service"
Amazing, friendly, and expert service from the initial phone call, to the friendly and expert scheduler, to the visit, and expert service, from our tech, Frank Carranza. The whole visit was a joy and they fixed our AC right away. Call these folks! A great service, people, and company. The Smiths
Kiloh Smith -
Gilbert does a great job while being thorough, professional and friendly.Cherie Litchfield"Thorough, Professional and Friendly"
Gilbert does a great job while being thorough, professional and friendly.
Cherie Litchfield -
Very fast and efficient in a crisis!Bernadette"Great Guy! Great Service!"
Great guy! Great service! Very fast and efficient in a crisis! Office was very efficient also and friendly! Will use their service again!
Bernadette -
Gilbert did a great job at my request.Anthony Castillo"Gilbert Did a Great Job"
Gilbert did a great job at my request, I asked him if he could clean inside my air-conditioning unit with all the buildup dust and leaves going inside over the years.
Anthony Castillo -
He was very friendly and efficient.Donald Riley"Great Service"
Great service. I've been doing business with Autumn Air for over 12 years and have great service from all of their technicians. This year we had Gilbert for our summer maintenance. He was very friendly and efficient. Cleaned, tuned, and replaced the capacitor. We did paperwork and he was on his way. Will be happy to see him again for our winter check up.
Donald Riley -
Kolby did a great job describing and photographing the problems.Jen D"Put your trust back into a company"
If you want to put your trust back into a company, let it be with this one. Kolby did a great job describing and photographing the problems, giving me detailed information on how to proceed, and gave me an estimate to repair during the inspection. Also loved that they give you real-time data of when the tech will arrive and a description of who will be there. The owner and team definitely put in great thought when they cultivated this company. Keep up the great work.
Jen D -
Taylor was very professional and courteous and explained what was going on with my unit.Peggy Schnier"Highly Recommend Taylor"
Taylor was very professional and courteous and explained what was going on with my unit. He offered very timely install options that worked for both of us. Highly recommend Taylor!
Peggy Schnier -
Really appreciate the level of communication and professionalism shown.Laura Chambers"We Will Definitely Be Using Autumn Air Again"
I called after getting home from work, and after hours, and they were at my house that same evening. Our technician Frank was quick to reach out and let us know when he would arrive, and he diagnosed our problem immediately. The repair was done and came in under the quoted price. Really appreciate the level of communication and professionalism shown. We will definitely be using Autumn Air again!
Laura Chambers -
My AC went out during a holiday weekend and it was fixed under 24 hours with a lifetime warranty part.Marty Ruiz"This company is the best"
This company is the best for your air conditioning needs. My AC went out during a holiday weekend and it was fixed under 24 hours with a lifetime warranty part. Words can’t say enough about this company and its ethics. I recommend them to all my family and friends.
Marty Ruiz -
Autumn AC’s Frank did an excellent job in diagnosing my AC issues.Ming Scott"Frank Did an Excellent Job"
Autumn AC’s Frank did an excellent job in diagnosing my AC issues. Previous technicians overlooked the clogged drains and failed thermostat, which Frank corrected. Good job, Frank.
Ming Scott -
Always professional, friendly, competent, and dependable.Jeanette Pyle"Frank is great!"
Frank is great! Always is professional, friendly, competent, and dependable.
Jeanette Pyle -
Kolby did a thorough inspection of the system and ran some tests.Robert Ubaldo"Kolby was prompt, professional, and very personable."
I called Autumn Air Heating and Cooling just as they were closing for the day. They were able to send a technician the following morning. Kolby was prompt, professional, and very personable. I am in the process of selling my home, and the buyer's home inspector noted that my three-year-old HVAC system wasn't cooling properly. WHAT??? Kolby did a thorough inspection of the system and ran some tests. Guess what? That inspector was full of crap! Kolby checked the cooling output from ALL of the vents, and the system was working exactly as it should. I feel better knowing that the system didn't have anything wrong with it, plus the buyers now know that it is a non-issue. I didn't really do any price shopping for this. But I chose Autumn because they had great reviews. Add another 5 star review from me!
Robert Ubaldo -
Adam was very on time, very personable and communicated well!Angela Collett"Very personable and communicative"
Adam was very on time, very personable and communicated well! He did a great job!
Angela Collett -
Taylor was friendly and professional.Julie Sitarz"Friendly and professional"
Taylor was friendly and professional. He took the time to explain things and answer my questions.
Julie Sitarz -
Kolby arrived just a few minutes after I called. We had cold air in less than an hour from the time I called.Charles Gore"I Would Highly Recommend Kolby"
Kolby arrived just a few minutes after I called. He quickly diagnosed the problem and had the part to fix it in his truck. We had cold air in less than an hour from the time I called. Kolby has made repairs for us before, and I would highly recommend him and Autumn Air.
Charles Gore -
Kolby is awesome! Kind, polite and knows all about AC units.Naomi Perez"Kolby Is Awesome!"
I’ve been using Autumn Air for several years. They do the maintenance on our AC unit. Kolby is awesome! Kind, polite and knows all about AC units. I highly recommend them. I can’t say enough about them!
Naomi Perez -
Taylor quickly diagnosed and fixed my AC issue.Andrea"All Around Great Service"
Scheduled a callback online at 6 a.m., and they called back by 7 a.m., and had someone out to my house by 8 a.m. Taylor quickly diagnosed and fixed my AC issue. I paid only a labor charge due to the part being under warranty. All around great service.
Andrea -
Gilbert was great and advised of separate possible causes of my issue regarding my AC not cooling.Frank Acosta (FRANKI3TERNAL)"Overall Great Experience"
Gilbert was great and advised of separate possible causes of my issue regarding my AC not cooling. He ultimately was able to verify and had the parts on hand to make the repair. Overall great experience for my AC emergency needs.
Frank Acosta (FRANKI3TERNAL) -
Taylor was friendly and very smart regarding air conditioner problems!June"Taylor Was Friendly and Very Smart"
Taylor was friendly and very smart regarding air conditioner problems! I will always use Autumn Air in the future!
June -
They are so professional and accommodating and helpful.Stella Stone"I can not say enough about the customer service I received from Autumn Air!"
I can not say enough about the customer service I received from Autumn Air! From my first call to them till the service was complete. They are so professional and accommodating and helpful. Taylor came last night on a hot July evening and could not have been more thorough and professional to get the air working properly. He was confident in his work and what needed to be done and did NOT try to sell me on anything. I am so thrilled to have found Autumn Air. I give them 5 ⭐️⭐️⭐️⭐️⭐️ PLUS PLUS.. Stella
Stella Stone -
They did a great job! They got it done for a negligible charge.Sean Lowe"They Did a Great Job"
They did a great job! Our AC stopped. They came over, and it ended up being a wire that separated. It took some time to diagnose, but they got it done for a negligible charge. Trust! My go-to. Thanks.
Sean Lowe -
Gilbert, who last serviced my unit, was thorough, quick and didn’t try to sell me anything I didn’t need.martinbjr"Autumn Air Is Always Great"
Autumn Air is always great. Gilbert, who last serviced my unit, was thorough, quick and didn’t try to sell me anything I didn’t need. Thanks, Autumn Air!
martinbjr -
Timely and outstanding service as always.David Gatewood"Timely and Outstanding Service"
Timely and outstanding service as always. Taylor is the man!
David Gatewood -
Their commitment to honest service, fair pricing, and ethical business practices shines through.Nicole Pryer"A Truly Stand-Up HVAC Company"
A Truly Stand-Up HVAC Company – Highly Recommended! As a fellow business owner in the HVAC industry, I can confidently say that Autumn Air truly embodies honor and integrity. In an industry where these qualities are often disregarded, it's both a rare and refreshing find! It was an absolute pleasure speaking with owner Joshua directly. I learned that he is a dedicated family man who genuinely cares about both his customers and his employees. From our conversation, it is clear that high standards & principles are the backbone of everything they do. Their commitment to honest service, fair pricing, and ethical business practices shines through. I have no hesitation in recommending Autumn Air to anyone in their service area. Wishing Joshua and his family all the very best!
Nicole Pryer -
Very professional and efficient. Couldn't have asked for better customer care and service.Miguel Arreguin Jr"Very Professional and Efficient"
Very professional and efficient. Dealt with the situation very abruptly. Couldn't have asked for better customer care and service. Will be calling again if any problems arise in the future.
Miguel Arreguin Jr -
I'm a sick person in my health and Autumn/Frank together were true lifesavers.Ginger Robinson"Autumn Air Was Exceptional"
Our tech through Autumn Air Heating and Cooling was exceptional. I'm in my mid 50s and suffer with lupus and cannot tolerate heat. Our air went out late last night, a Saturday and, of course, the hottest time of the year. When I called this morning, Sunday, the receptionist was kind, understanding, and professional. She was able to get a tech (Frank) out sooner than we expected, and he was knowledgeable, professional, and quick to assess the problem. Within the hour, we had our AC up and running. I cannot be more grateful. He serviced our air conditioner and also warrantied the parts for a year. I'm a sick person in my health and Autumn/Frank together were true lifesavers. One more thing... honest and affordable 👌 I will use them in the future and recommend them to all who read this.
Ginger Robinson -
We were so thankful for Autumn Air and their quick and efficient response and professionalism.Samantha Manchik"Kolby Was Awesome"
Kolby was awesome. We were so thankful for Autumn Air and their quick and efficient response and professionalism. Thank Kolby!
Samantha Manchik -
Very good company.Mary H"Very good company"
Regularly checkups for my new systems. Very good company.
Mary H -
My experience with Autumn Air Heating & Cooling and specifically Taylor has been nothing short of excellent.Lenin Salcedo"Nothing Short of Excellent"
My experience with Autumn Air Heating & Cooling and specifically Taylor has been nothing short of excellent. He found a refrigerant leak that had been previously missed and got it fixed two days later. Taylor is batting 2/2, and if I ever have another HVAC need, I know who to call. Thanks.
Lenin Salcedo -
It’s rare to find a company that delivers both exceptional service and honest pricing.Pavel Manchik"Exceptional Service and Honest Pricing"
We contacted Autumn Heating and Cooling for an emergency visit when our AC went out, and from start to finish, the experience was outstanding. The woman we spoke with on the phone was friendly, professional, and provided a clear, accurate timeline for when the technician would arrive. Kolby, our technician, showed up right on time and immediately impressed us with his professionalism and integrity. He quickly identified the issue, replaced the fuse, and even performed a complimentary diagnostic to ensure everything else was running smoothly, all for under $200. It’s rare to find a company that delivers both exceptional service and honest pricing. We’re incredibly grateful for their help, and without a doubt, Autumn Heating and Cooling will be our first call for any future HVAC needs.
Pavel Manchik -
Technician was very professional and quick to respond.damian egge"Technician Was Very Professional"
Technician was very professional, quick response, using them for all our future needs.
damian egge -
Kolby was amazing. He got to my house at 11:30 p.m. and fixed the problem.Ani Mikayelyan"Kolby was amazing"
Kolby was amazing. He got to my house at 11:30 p.m. He got to the problem and fixed it. I appreciate his hard work, and I’m so thankful that he could have come out so late in the day. It’s the best. I will be using them again because of Kolby.
Ani Mikayelyan -
Quick and immediate service from a friendly and knowledgeable professional.jonathan winnie"Quick and Immediate Service"
Quick and immediate service from a friendly and knowledgeable professional. Always satisfied with the high-quality service we get.
jonathan winnie -
Frank’s courteous and professional demeanor is greatly appreciated.Michael Morgan"Excellent Customer Service as Usual"
Excellent customer service as usual!!! Frank’s courteous and professional demeanor is greatly appreciated. He is always a pleasure to work with.
Michael Morgan -
These guys are absolute heroes!Marcy Hetherington"These Guys Are Absolute Heroes!"
Amazing! These guys are absolute heroes! Thank you, Gilbert, for doing such a great job of rescuing us quickly, and thank you, thank you, thank you, Autumn Air!
Marcy Hetherington -
Showed up on time and service was quick.Daniel Froehlich"Great Value, Highly Recommend"
Showed up on time, communication was great, and service was quick. Great value, I highly recommend.
Daniel Froehlich -
Gilbert was awesome and solved our issue quickly even at 8 p.m.Jenny MacDonald"Prompt and Great Service"
Prompt and great service. Gilbert was awesome and solved our issue quickly, even at 8 p.m.
Jenny MacDonald -
He was quick, fast, and professional.Edward Gee"Good service like this is hard to come by"
Gilbert did a great job. He was quick, fast, and professional. He did his job in 117° heat and maintained a professional manner the whole time. Good service like this is hard to come by nowadays. He deserves a raise/bonus in my opinion.
Edward Gee -
Exceptional service from Frank and Adam.Lillian Namagembe"Exceptional Service from Frank and Adam"
My AC lost power due to blown fuses. I called Autumn Air, they came by on a Sunday, fixed it for me, and it’s cool in my house again. Exceptional service from Frank and Adam. Thanks again.
Lillian Namagembe -
They work so clean and are so professional.Diana Hathaway"They Did a Great Job"
Autumn Air Heating and Cooling just installed our new air conditioner, they did a great job, they work so clean and are so professional. I would 100% recommend them.
Diana Hathaway -
Gilbert is always professional and efficient in his service.Bret Wilkowski"Always Professional and Efficient"
Gilbert is always professional and efficient in his service. Great company!
Bret Wilkowski -
Their technicians are kind, knowledgeable, and always on time.Bell Fitness AZ"Autumn Air has been a great company"
Autumn Air has been a great company to work with, they are fast, reliable, honest. Their technicians are kind, knowledgeable, and always on time. We truly recommend them, as a business owner I love to support local businesses, especially when their services are excellent. Thank you Autumn Air.
Bell Fitness AZ -
Kolby was very knowledgeable, honest, and professional and had a great, friendly personality.Ladonna Brown"Knowledgeable, Honest, and Professional"
Kolby was very, are you looking for, knowledgeable, honest, and professional, and had a great, friendly personality. I would recommend Autumn AC and Heating to anyone that needs repair for their AC and door heating, yeah.
Ladonna Brown -
Always fast service if needed.Jason"Always Fast Service"
Always fast service if needed. I am on their maintenance plan, which includes recommended coil cleanings.
Jason -
Frank was quick and professional.S. Draper"Excellent Service"
Excellent service. Frank was quick and professional. He found the problem with our unit and fixed it. 100% recommend.
S. Draper -
Taylor did a great job reviewing our A/C and explained readings he captured as well as other findings.Dave Chiaramonte"Thanks for the honest service"
We had Taylor come out to give a second opinion about some air conditioning service that was recommended by another HVAC servicer. Taylor did a great job reviewing our A/C and explained readings he captured as well as other findings that showed we didn’t need the service recommended by others. Thanks for the honest service.
Dave Chiaramonte -
Super fast service! I truly appreciate you all, thank you!Alfredo Gonzalez"The team at Autumn Air were fantastic!"
The team at Autumn Air were fantastic! I had an AC that went down overnight, and when I called the next morning, they were able to get me up and running the next day! Super fast service! I truly appreciate you all, thank you!
Alfredo Gonzalez -
Frank arrived quickly on a Sunday, communicated the issues clearly, and repaired the A/C quickly.Tammie Holmes"Very happy with Frank and Autumn Air"
Frank arrived quickly on a Sunday, communicated the issues clearly, and repaired the A/C quickly. I'm very happy with Frank and Autumn Air.
Tammie Holmes -
He is courteous and knowledgeable and described the issue and corrective action with professionalism.Robert Anchondo"Gilbert Is Outstanding"
Gilbert is outstanding. He is courteous and knowledgeable and described the issue and corrective action with professionalism.
Robert Anchondo -
Kolby is always very personable and professional.Celestria Hudson"Very personable and professional"
Kolby is always very personable and professional. It’s a pleasure doing business with him and Autumn. They also installed two new units in my home in December 2023. I’m very pleased.
Celestria Hudson -
Love this company, they are very thorough and the techs are awesome and knowledgeable.tracey c"Love This Company"
Love this company, they are very thorough and the techs are awesome and knowledgeable. My tech this visit was Adam, very polite, on time, and quick. What I like is the little bio you receive about the tech coming to your house. You know who is coming and what they look like, and a little background about them 👍
tracey c -
Tech came to my house, worked his magic, found the issue, explained everything, and helped me realize an opportunity.Scott Harder"Highly recommend all around"
Gilvert was great. Tech came to my house, worked his magic, found the issue, explained everything, and helped me realize an opportunity. Did not push it on me, but I saw the valley in the AZ summer heat. There is the cheap way and the right way. Highly recommend all around.
Scott Harder -
My daughter and I appreciated the clear and precise way he broke down each part of the estimate.Jan Keith"Excellent Customer Service"
Your technician Gilbert showed up right on time and was very courteous and thorough in evaluating our A/C unit. My daughter and I appreciated the clear and precise way he broke down each part of the estimate. Thank you for sending Gilbert and for the excellent customer service!
Jan Keith -
Gilbert is respectful, helpful, and professional.Ramika Dejolie"Our service technician, Gilbert, was exceptional!"
Our service technician, Gilbert, was exceptional! Every interaction we’ve had with him has been positive. Gilbert is respectful, helpful, and professional. Thank you, Gilbert, for your outstanding service.
Ramika Dejolie -
Taylor is always extremely effective and definitely efficient.Bonnie Paro"Autumn Air does a terrific job"
Autumn Air does a terrific job. Taylor is always extremely effective and definitely efficient. He feels like a friend or part of the family; we share stories as he works. He gives great feedback on units, package prices, and other things.
Bonnie Paro -
Gilbert was very professional and friendly.William Stearns"Gilbert Did an Excellent Job"
Inspection of A/C. Gilbert did an excellent job. Gilbert answered all of our questions. Gilbert was very professional and friendly. We have been with Autumn Air several years and are very pleased with their service!
William Stearns -
Kolby was punctual, professional, personable, and easy to talk to.Joni"Punctual, professional, and personable"
Kolby was punctual, professional, personable, easy to talk to, explained things in an easy way to understand, and did not try to sell me extra things.
Joni -
Autumn Air has always been responsive, which is greatly appreciated with Arizona heat.Todd Tidyman"Autumn Air Has Always Been Responsive"
Autumn Air has always been responsive, which is greatly appreciated with Arizona heat. Today was a perfect example. Called at about 4:45 PM and tech arrived at 6:20 PM. Luckily a quick fix.
Todd Tidyman -
These actions exemplified how Autumn Air treats their customers.Robert Sutherland"I really can’t say enough"
As our A/C stopped suddenly, in AZ that’s an emergency. When I called Autumn Air, even though we had a scheduled appointment in two days, the representative insisted that she would dispatch a tech immediately, even though it was late in the day. Gilbert arrived shortly afterwards, made the necessary repair (replaced a capacitor). As we were signing the paperwork, our second A/C blew a fuse. Gilbert diagnosed the problem and replaced the fuse. These actions exemplified how Autumn Air treats their customers. I really can’t say enough about the wonderful service Autumn Air provides. Buying from them is one of the best decisions I have made.
Robert Sutherland -
Frank was great on a weekend callout.Chris Hines"Frank Was Great on a Weekend Callout"
Frank was great on a weekend callout. I would recommend Autumn Heating and Cooling!
Chris Hines -
Frank was pleasant, knew his stuff, shared things about my rooftop AC unit that I didn't know, advised of future needs, and didn't try to upsell me.Felicia Thomas"Frank and Autumn AC Were Wonderful"
Frank and Autumn AC were wonderful. Scheduling, constant communication, the AC service, everything. Frank was pleasant, knew his stuff, shared things about my rooftop AC unit that I didn't know, advised of future needs, and didn't try to upsell me. If I owned the place, I'd definitely buy a package from them (asked for the info before the service date). 10/10 will have them back.
Felicia Thomas -
Very knowledgeable and personable.Kent Nelson"Gilbert was great"
Gilbert was great. Very knowledgeable and personable. He answered any questions and explained the situation as well as what to expect in the future.
Kent Nelson -
Tyler was professional and experienced.Kevin Ouellette"Professional and Experienced"
Tyler was professional, experienced, and he explained what he was doing and why.
Kevin Ouellette -
I’m so glad I opted for the routine service. It gives me such peace of mind!Christina Martinez"Frank and His Partner Were Great"
Frank and his partner were great. I’m so glad I opted for the routine service. It gives me such peace of mind!
Christina Martinez -
He gets the task done quickly and provides excellent customer service.criss haro"Very knowledgeable technician"
Gilbert is a very knowledgeable technician. He gets the task done quickly and provides excellent customer service. He replaced my old 2004 model A/C thermostat and wired the Nest 4th Generation thermostat and thermostat sensor. He verified and test-ran the A/C and also conducted a walkthrough on how to program the thermostat with the cell phone Google Home app. It works great. Thank you, Gilbert.
criss haro -
We would not consider going to another company and always want Frank to be our rep.Michael DiPatri"We Are Totally Satisfied"
Frank was very professional and thorough in servicing our system. We are totally satisfied with the service we get. We would not consider going to another company and always want Frank to be our rep.
Michael DiPatri -
They have great technicians who are professional and honest. Autumn Air has never disappointed me.Glenn Hernandez"Autumn Air Has Never Disappointed Me"
I have had Autumn Air servicing my HVAC for years and used their service contract. They come in 2 times a year and saved $$$. They have great technicians who are professional and honest. I will continue to stay with Autumn Air. Update 5/26/25: Frank did the summer maintenance on my mother's new unit she just put in earlier this year. As usual, Frank has been great. Frank and all their techs have been professional and respectful. Again, I would recommend Autumn Air for all my HVAC needs. Update 4/07/25: Frank came by for the summer maintenance of my 2 units. I previously replaced 1 of 2 units. He advised the older unit is still going strong, but as the summer months are around the corner and the unit will have more demand once it tries to cool off the house. We have been delaying for another unit because of the high expense, and he understood that. Frank is never pushing to have us purchase a unit ASAP. Autumn Air in general has been good to us, and very honest people work there. I would recommend them in a heartbeat. I referred my mother to them as she needed a new unit also. Can't go wrong with Autumn Air! Update 10/17/24: Another great experience with Autumn Air and had Frank as my technician today. It's always a pleasure having Frank do my seasonal maintenance. He is always professional and honest. He does not sugarcoat it and always takes the time showing you any potential or current issues with my units. I have 2 units, and I just replaced the 1 with the other expecting to also get replaced by this year. Not fun, but that's the reality with units that are 20+ yrs old. I know Autumn Air will take care of me. Update 1/18/24: I referred my mother to Autumn Air, and she worked with Kolby for a new unit. I have to say this is a great company. I am not sugarcoating. Purchasing a new unit is not cheap. But Kolby was determined to find a financial plan that fit my mother's budget. Thank you, Kolby, and thank you, Autumn Air, for being an honest company who cares about the customer. Update 5/09/23: It was my turn to replace one of my units. Jason and his assistant were great. They were able to move me up on an earlier appointment, which was great. They came in first thing tonight in the AM today, were very professional, and kept things as clean as possible. Autumn Air has never disappointed me. They are a top-notch company. I recommend them to anyone!
Glenn Hernandez -
Fast, professional service from the time I called until the repair was completed.David Edwards"Fast, Professional Service"
Fast, professional service from the time I called and repair was completed. The tech took his time to explain our HVAC needs for the future to me and my wife in layman's terms. Thank you. We will use this company definitely when needed.
David Edwards -
Called Autumn Air; within 1 hour Gilbert was here and gone. Very professional, friendly, and informative.Maureen Edwards"Very professional, friendly, and informative"
Our air was coming out warm air. Called Autumn Air; within 1 hour Gilbert was here and gone. Very professional, friendly, and informative. Luckily just needed a compressor. Thanks, Gilbert, really appreciate your service!!
Maureen Edwards -
Fast, professional service from the time I called. The tech took his time to explain our HVAC needs for the future in layman's terms.Davit Fordlinconmecrcurry"Fast Professional Service"
Fast, professional service from the time I called and repair was completed. The tech took his time to explain our HVAC needs for the future to me and my wife in layman's terms. Thank you. We will use this company definitely when needed.
Davit Fordlinconmecrcurry -
Tech Adam showed up in a timely manner, was professionally dressed, and explained the services he was doing for maintenance.Shelle"Great Job!"
Tech Adam showed up in a timely manner, was professionally dressed, and explained the services he was doing for maintenance. Great job!
Shelle -
Best service hands down I have ever had. Tech Frank was amazing.James Donaldson"Best service hands down"
Best service hands down I have ever had. Tech Frank was amazing, and thank you to everyone who helped us get our AC fixed the same day, as the weather is getting warmer. I will never use anyone else again, and we will be recommending you to everyone else who is looking for AC work to be done. Thank you again. The Donaldsons
James Donaldson -
Autumn Air is a very reputable and honest company to work with.BIG DRE"Autumn Air Is Very Reputable and Honest"
Autumn Air is a very reputable and honest company to work with. Josh has a great staff in the office and out in the field. Veronica is always great to work with and always has a positive attitude. Keep up the good work. Continuing to serve the valley proudly.
BIG DRE -
Friendly, knowledgeable service technician.Susan Schultz"Friendly, knowledgeable technician"
Friendly, knowledgeable service technician. Explains system status so we can understand what’s going on.
Susan Schultz -
He is spot on with his diagnostics and communicates effectively.Robert Osse"I would highly recommend Autumn"
Frank from Autumn Air fixed my air conditioner again. I have an old system and every time it has gone out Frank comes out and services the unit. He is spot on with his diagnostics and communicates effectively. I would highly recommend Autumn to any customer looking for a competent, customer focused company. Their staff is knowledgeable, competent and understand how to treat a customer.
Robert Osse -
Taylor came to fix my A/C, super knowledgeable.Angela Shaw"This will be my go-to A/C repair company"
This will be my go-to A/C repair company. Taylor came to fix my A/C, super knowledgeable. Would highly recommend this company.
Angela Shaw -
He makes sure I am taken care of and goes above and beyond.Brian Sly"He Always Shows Up on Time"
Technician Frank has been servicing my home for multiple years and I am happy he is my guy. He always shows up on time and is courteous. He makes sure I am taken care of and goes above and beyond. Thank you, Frank!
Brian Sly -
Super big thanks to Kolby for his amazing work and his impeccable customer service.Monica Carter"Amazing experience from start to finish"
This was an amazing experience from start to finish! I called at 11 a.m. just to see about having someone come check out my unit, and within an hour and a half my A/C was back up and running, blowing strong! Super big thanks to Kolby for his amazing work and his impeccable customer service. Kolby was beyond informative and helpful for future issues that may come up. Thanks for your service today and the service you dedicated to the country during your time in the military!!
Monica Carter -
Autumn Air Heating and Cooling now has our forever business.Andrew M"Prompt, professional, and courteous"
Prompt, professional, and courteous. Autumn Air Heating and Cooling now has our forever business. Where others failed, y’all excelled. Kolby is awesome, too! He did a fantastic job quickly diagnosing the problem and getting our AC up and running.
Andrew M -
They are responsive and communicate perfectly.Katz Terrorkobolt"Mike was amazing"
Mike was amazing. Everyone at Autumn Heating and Cooling is so awesome though. They are responsive and communicate perfectly. They do not mess around with you and they tell you what is what. No extra crap. They care about their people. Updating! We had Jason install our brand new AC and air scrubber today and we couldn't be happier with the service. We couldn't make a separate review. This place helped us get through 3 summers now and helped us greatly! Update: Kolby was our tech today (May 8th, 2025), years after we started the journey. And once again he's been outstanding. Autumn Air has never disappointed!
Katz Terrorkobolt -
Very courteous and efficient.Mary Berti"Very courteous and efficient"
Very courteous and efficient. He liked my new dogs and they liked him.
Mary Berti -
They are responsive and communicate perfectly. No extra crap. They care about their people.Jaime Lynn"Autumn Air Has Never Disappointed"
MIKE WAS AMAZING. Everyone at Autumn Heating and Cooling is so awesome though. They are responsive and communicate perfectly. They do not mess around with you and they tell you what is what. No extra crap. They care about their people. Updating! We had Jason install our brand new AC and air scrubber today, and we couldn't be happier with the service. We couldn't make a separate review. This place helped us get through 3 summers now and helped us greatly! Update: Kolby was our tech today (May 8th, 25) years after we started the journey. And once again, he's been outstanding. <3 Autumn Air has never disappointed!
Jaime Lynn -
Taylor did a great and thorough job on my HVAC unit.James Wagstaff"Overall it was a great experience"
Taylor did a great and thorough job on my HVAC unit. Appreciated the advice he gave for long-term care. Cheyenne was excellent at scheduling and explaining options. Overall it was a great experience.
James Wagstaff -
Kolby Cable did an excellent job on servicing our A/C and explained everything he did.Terry Littlefield"Kolby Cable Did an Excellent Job"
Kolby Cable did an excellent job on servicing our A/C, and he explained everything he did and that everything was working fine.
Terry Littlefield -
Highly recommend Autumn Air for your heating and cooling needs.Ron Lindemann"Highly Recommend Autumn Air"
Had an issue with one of our A/C units not cooling properly. Technician Frank arrived early, identified the issue, and fixed same. Highly recommend Autumn Air for your heating and cooling needs.
Ron Lindemann -
Our technician Frank arrived on time. He is very professional and has a good command of his job.lucia liriano"Frank Is Very Professional"
Our technician Frank arrived on time. He is very professional and has a good command of his job. He is very friendly, so we recommend him for your AC work.
lucia liriano -
He walked us through each step and showed and explained what he was doing.Rob Bendik"Our Tech Was Awesome"
Our tech was awesome. He walked us through each step and showed and explained what he was doing and showed us the parts that needed replacing and why. Price is extremely reasonable. I highly recommend Autumn Air.
Rob Bendik -
They are so responsive and easy to schedule with.Susan MacDonald"Autumn Air Is the Best!"
Autumn Air is the best! They are so responsive and easy to schedule with. Love the prepaid maintenance plan! Kolby was my tech, and he was awesome.
Susan MacDonald -
He identified the issue and had my thermostat and fuse repaired in no time!SHAYNE WARD"Taylor Was Awesome"
Taylor was awesome. He identified the issue and had my thermostat and fuse repaired in no time!
SHAYNE WARD -
I've been with Autumn Air for about 15 years and am completely comfortable and pleased with them.Mary Lou Coté"Completely Comfortable and Pleased"
I've been with Autumn Air for about 15 years and am completely comfortable and pleased with them. My technician, Taylor, is as nice a person as you could meet, and I have great confidence in him!
Mary Lou Coté -
Kolby arrived, diagnosed the problem, and began fixing it.Rich Yackley"AC Has Always Been Serviced by Autumn Air"
AC has always been serviced by Autumn Air. My unit recently stopped cooling. Kolby arrived, diagnosed the problem, and began fixing it.
Rich Yackley -
Taylor was very professional and kind; he figured out the issue right away and handled the diagnostics efficiently.Daisy"Great service and fast turnaround"
I really appreciate how quickly Autumn Air responded to my service request. Taylor was very professional and kind; he figured out the issue right away and handled the diagnostics efficiently. The problem was fixed without any hassle. Great service and fast turnaround, thank you so much!
Daisy -
Taylor is our go-to for all things HVAC. He is honest, reliable, and professional.Justin Anger"Our go-to for all things HVAC"
Taylor is our go-to for all things HVAC. He is honest, reliable, and professional. Taylor always explains everything to us and only recommends things that are needed.
Justin Anger -
Everyone I’ve been in contact with has been awesome.Cynthia Nankivell"Outstanding Customer Service"
They’ve been servicing my air conditioner for 7 years, since the day they installed it. Everyone I’ve been in contact with has been awesome. Outstanding customer service and a great company.
Cynthia Nankivell -
Frank is efficient, friendly, and more than helpful.Dee Barnes"Frank Is Efficient, Friendly, and Helpful"
Maintenance every 6 months fits my needs well, and Frank is efficient, friendly, and more than helpful. 5 out of 5 stars for him!
Dee Barnes -
Gilbert came in and fixed our upstairs unit within 20 minutes.Priscilla Melton"Highly Recommend!"
Gilbert came in and fixed our upstairs unit within 20 minutes. He was very respectful and didn’t try to push us into buying a whole new unit. We would love it if Gilbert could be our go-to guy going forward. Highly recommend!
Priscilla Melton -
Kolby is very honest and straightforward with any problem with your AC unit.Manuel Torres"Kolby Is Very Honest and Straightforward"
Kolby is very honest and straightforward with any problem with your AC unit. Glad I found the right technician. Give them a call at any time if you have questions.
Manuel Torres -
Frank was very professional and courteous when he arrived and throughout.T E"Great service"
Great service, both setting up the appt. Great communication before the appt, and Frank was very professional and courteous when he arrived and throughout.
T E -
Extremely professional and knowledgeable!Mark Bergner"Extremely Professional and Knowledgeable"
Gilbert stopped by for a consult and estimate for installing a mini split. Extremely professional and knowledgeable!
Mark Bergner -
Without a doubt, I recommend this company. 10 out of 10.Travis Branham"This place is great!"
This place is great! I have been in my home for 6 years and nearly every year there's an issue with either our A/C or heater. I've tried many companies, usually being charged for emergency calls. We had an issue a few days ago and so I searched for another new company, trying to find one that is polite over the phone and won't price gouge me while my family and I are suffering in the heat. I called in and spoke with an extremely nice young lady, only to find out later that she is the daughter of the owner and who the company was named after, Autumn. Autumn was very professional and did her best to answer as many questions as she could without ever making me feel like I was being a bother. I learned that these guys are a 24/7 service and their rates are the same no matter the time of day. Super cool. Kolby was my technician and he was very nice and professional. Not only did he offer to clean up after himself, he even made it a point to wear disposable shoe covers over his boots anytime he was entering the house. Very classy. He diagnosed the issue swiftly and had us back up and running within 30 mins (that included about 20 minutes of me distracting him). He answered all of the questions I had about our system. I am now much more educated about our system and will likely be making some upgrades soon. Without a doubt, I recommend this company. 10 out of 10. Additionally, I fully endorse Kolby. Whatever you are paying him I suggest increasing it. It costs companies more to hire a new guy than it does to offer a raise, especially cuz there's no guarantee they'll be good and no chance they'll be as good as him. Contact saved. 😉
Travis Branham -
Overall, the experience was productive, informative, and affordable.John W"Productive, Informative, and Affordable"
Autumn Air came out to inspect my unit and clean the condenser coil. Scheduling was easy by phone, a two-hour (not four) arrival window was set, and reminders were texted to me. Taylor showed up on time and explained the 20-point inspection process when asked, then started work on the roof unit. He also examined the evaporator coil and the filters inside the house. While in the unit, Taylor put a rod back in place to prevent some lid sagging and to correct a small fan wobble that I had mentioned. We later discussed any need for a surge protector or hard start kit for the unit, and he honestly discouraged both. Once done, Taylor promptly emailed some photos, a five-page system check-up report with stats (blower motor, freon, condenser, etc.), a duct static pressure form and helpful chart, and the invoice. Overall, the experience was productive, informative, and affordable. Taylor, himself, was polite, professional, transparent, truthful, and listened to the customer. I've no reason to not recommend Autumn Air and would use them again.
John W -
Kolby is knowledgeable, punctual, professional, and provides honest and transparent service.Elena Hansford"Knowledgeable, Punctual, and Professional"
Kolby is knowledgeable, punctual, professional, and provides honest and transparent service, ensuring the customer's comfort and satisfaction. Thank you, Kolby!
Elena Hansford -
They explained the issues in detail and were very good and quick, professional.Albert Underhill"Very Good, Quick, Professional Service"
Taylor and his companion explained the issues in detail, were very good and quick, professional.
Albert Underhill -
We really appreciated him explaining everything to us.Destin Bradley-Baron"Taylor Was So Professional"
Taylor was so professional—we really appreciated him explaining everything to us.
Destin Bradley-Baron -
Thank you for your professionalism and politeness, Gilbert!MaryBeth Hardina"Gilbert was excellent"
Gilbert was excellent, as all the techs from Autumn Air have been. Thank you for your professionalism and politeness, Gilbert!
MaryBeth Hardina -
We needed a new HVAC unit and they made the process so easy.Kendra Canady"They Made the Process So Easy"
Autumn Air, Jason, and Gilbert were great. We needed a new HVAC unit, and they made the process so easy. They were patient with us and kept us well informed on what was taking place. I’d definitely recommend!
Kendra Canady -
He's very knowledgeable and was willing to answer questions and provide clarification without judgment or pressure.Robin Carr"Super friendly and great to work with"
Taylor did a wonderful job explaining what my options were regarding a new central air installation. He's very knowledgeable and was willing to answer questions and provide clarification without judgment or pressure. Super friendly and great to work with.
Robin Carr -
Same day service which I never expected. I highly recommend this company.Pamela Fregd"Same day service which I never expected"
Same day service which I never expected. The serviceman, Colby, was extremely knowledgeable and professional. I felt confident with his recommendations and trust his skills. I highly recommend this company. Second visit by Taylor. Again, consistent excellent service. Taylor is friendly and professional. I have peace of mind that my system is in good hands.
Pamela Fregd -
Gilbert is awesome and always makes sure things are done quickly and correctly.Kenneth Mcgregor"Great service and great techs"
As usual, great service and great techs. Gilbert is awesome and always makes sure things are done quickly and correctly.
Kenneth Mcgregor -
The technician showed up early, which was appreciated, and he was very knowledgeable.Christina Hicks"Very Knowledgeable Technician"
The technician showed up early, which was appreciated, and he was very knowledgeable. He came up with a solution to our AC problem and was very reasonably priced.
Christina Hicks -
They always seem to be there when I need them, and my A/C stays frosty cold!solidtl"My A/C Stays Frosty Cold"
I have been a customer for several years, and I have yet to encounter a single issue regarding the services offered by Autumn Air. They always seem to be there when I need them, and my A/C stays frosty cold! My unit is over 10 years old and they keep it running like new! I recommend the maintenance plan. You will save in the long term! Regular maintenance FTW!
solidtl -
They seem like an honest, straightforward company.Jessica Kohls"Honest, straightforward company"
They seem like an honest, straightforward company and Kolby was able to answer all my questions and concerns.
Jessica Kohls -
Highly recommend Autumn Air for your heating and cooling.Tony"Highly Recommend Autumn Air"
Autumn Air was very prompt to have techs arrive at the house. They came out, as they stated, on time. Gilbert was very knowledgeable and did a great job. Gilbert inspected the furnace and explained everything was in great working order. Highly recommend Autumn Air for your heating and cooling.
Tony -
I’m thrilled with the service I received from Autumn Air Heating and Cooling!Joanna Jeffrey"Thrilled With Autumn Air Service"
I’m thrilled with the service I received from Autumn Air Heating and Cooling! My AC went out at 7 p.m. on a Sunday. By 9:45 p.m., a technician had arrived and was able to quickly diagnose and fix the issue. Taylor was an excellent technician—he was knowledgeable, professional, and courteous! 10/10 recommend!
Joanna Jeffrey -
The techs are always on point, very honest and very reliable and always on time.Abel Verdugo"Very Honest and Very Reliable"
The techs are always on point. They don’t try to sell you what you don’t need, very honest and very reliable and always on time. Most definitely recommend them, no doubt. Kolby is the man!!!
Abel Verdugo -
Always do a good job. Friendly and fair prices.Michele Whitlock"Always Do a Good Job"
I have been using Autumn Air for both of my units for over three years. Always do a good job. Friendly and fair prices. The tech, Gilbert, did a great job.
Michele Whitlock -
The tech was very friendly and informative!Christine Flint"Very Friendly and Informative"
The tech was very friendly and informative! Happy with the performance of equipment they installed! Just like the last guy! Thank you for good service!
Christine Flint -
Keep up the good work, Taylor!DJ EFF3CT"Awesome Customer Service"
Keep up the good work, Taylor. Awesome customer service.
DJ EFF3CT -
We love having Autumn Air to depend on for our service.PATRICIA Miller"We really appreciate Autumn Air's services"
Autumn Air comes to our home twice a year and are always on time, and all great guys that work for them. Gilbert was here today and very helpful in explaining why the system wasn't performing in all this heat we are having. We really appreciate Autumn Air's services. We have been with them a very long time. We love having Autumn Air to depend on for our service. No worries about our system when they leave. We are in good 🙌
PATRICIA Miller -
Taylor was punctual and completed the task with no delays.Pat Inchausti"Punctual and Professional Service"
Taylor was punctual, completed the task with no delays, and answered questions professionally and in a friendly manner.
Pat Inchausti -
Frank at Autumn Air is knowledgeable and friendly.Pam Chavez"Highly reliable and fair pricing"
Frank at Autumn Air is knowledgeable and friendly. He has shown us needed repairs or recommended services but never tried to upsell. No pressure. We use Autumn Air for our maintenance service and checks. They are highly reliable and have very fair pricing.
Pam Chavez -
Autumn Air H & C never disappoints. They have the best technicians.Nicole Wyatt"Autumn Air H & C Never Disappoints"
Autumn Air H & C never disappoints. They have the best technicians. Gilbert did my quarterly maintenance today. He was punctual, knowledgeable, friendly, and affordable.
Nicole Wyatt -
I trust him to tell me what is needed without inflating or trying to sell me things I don’t need.Amy Goyer"That trust and peace of mind is worth a lot!"
I have the Autumn Air maintenance plan, and it gives me a lot of peace of mind that it is being checked regularly. Taylor is my technician, and he does a fantastic job. I trust him to tell me what is needed without inflating or trying to sell me things I don’t need. That trust and peace of mind is worth a lot! Thank you, Taylor!
Amy Goyer -
They have always been very responsive and professional.Grant Neiss"They Have Always Been Very Responsive"
Last summer, I called Autumn Air due to one of my A/C units going out. Kolby arrived a couple of hours after my call and showed me what had happened to my 20-year-old system, and I agreed to have them replace the unit. The turnaround to getting the new unit was 1 1/2 days, but fortunately we had a second unit that helped keep the house comfortable. They have always been very responsive and professional. I recommend Autumn Air.
Grant Neiss -
Straightforward, honest, and professional; that is very hard to come by nowadays.Abraham Orozco"Hands Down the Best Company"
This is hands down the best company I have ever done business with. Straightforward, honest, and professional; that is very hard to come by nowadays. That's one of the many reasons I have a service contract with them now, and I recommend them to everyone I know.
Abraham Orozco -
He was very professional, showed up on time & provided a very professional assessment of the unit for our buyers.Kriss Rico"Very professional assessment"
Franky was the tech assigned to our home inspection. He was very professional, showed up on time, and provided a very professional assessment of the unit for our buyers. I would highly recommend him and Autumn Heating & Cooling again!
Kriss Rico -
Frank a great tech and informativeSalvador Orona"Frank a great tech and informative"
Frank a great tech and informative when asked a question had a good answers
Salvador Orona -
Good company and very good people to deal with.Ghedan Eliya"Good Company and Very Good People"
Good company and very good people to deal with. They are always on time and professional. Very, very recommended.
Ghedan Eliya -
Great job with no issues to report. Friendly and efficient.Gordon Balfour"He always does a great job"
Great job with no issues to report. Friendly and efficient. Taylor even changed out my filters for me. He always does a great job!!!
Gordon Balfour -
Frank was prompt and thorough in his service.Robin Regan"Prompt and thorough service"
Frank was prompt and thorough in his service. Always appreciate Autumn Air’s service on our unit.
Robin Regan -
He was great, as well as all who work at Autumn Air.Connie Gross"He Was Great"
He was great, as well as all who work at Autumn Air.
Connie Gross -
Kolby and Gilbert were very efficient in addressing our air-conditioning problem.Carla Inman"Very Efficient and Helpful Service"
Kolby and Gilbert were very efficient in addressing our air-conditioning problem. They quickly diagnosed the problem and made the appropriate repairs. Frank was very helpful in performing the maintenance service on our unit. It was a pleasure having him here today.
Carla Inman -
Gilbert managed to squeeze in. He then cleared enough space, 90% of the problem, then did his work.Ron Harvey"Gilbert Was GREAT!!!"
Gilbert was GREAT!!! My closet, which is the way to the attic and about 6' wide, had collapsed... all the clothes from one wall were on the floor, and we could not even open the door. Gilbert managed to squeeze in. He then cleared enough space, 90% of the problem, then did his work. What a great guy! Thanks, Gilbert.
Ron Harvey -
On time, respectful of property, and performed quality work.Michael “Mike” Sullivan"Performed quality work"
On time, respectful of property, clearly explained answers to questions, provided alternatives, and performed quality work.
Michael “Mike” Sullivan -
Gilbert did a very thorough evaluation of both A/C units, including time in a hot attic space and cleaning the outside coils.Peggy K Dingfield"Very Thorough Evaluation"
Gilbert did a very thorough evaluation of both A/C units, to include time in a hot attic space and cleaning the outside coils, in 100-plus-degree temperatures. His attention to detail is much appreciated.
Peggy K Dingfield -
Autumn Air Heating & Cooling did a phenomenal job! I would highly recommend using them.Dwayne Foster"Autumn Air Heating & Cooling did a phenomenal job!"
Autumn Air Heating & Cooling did a phenomenal job! I would highly recommend using them. Gilbert, Jason, and company installed my AC system within hours. Thank you very much everyone. 😎
Dwayne Foster -
Taylor was amazing and completed a thorough preventative inspection on my heating system!richard carrier"Taylor Was Amazing"
Taylor was amazing and completed a thorough preventative inspection on my heating system! Highly recommend Autumn Air!
richard carrier -
He takes the time to show you what's going on with your system so you feel confident in the work being done.Krystal Powell"Highly recommend"
Gilbert was prompt, helpful, kind, and courteous. He takes the time to show you what's going on with your system so you feel confident in the work being done. Highly recommend.
Krystal Powell -
Gilbert from Autumn Air came out to do my routine maintenance and was great, on time and thorough.D L"On time and thorough"
Gilbert from Autumn Air came out to do my routine maintenance and was great, on time and thorough. He explained everything and gave a detailed report about his inspection.
D L -
Taylor visited for the half-yearly service of the heating system and the experience with him was great once again as usual.Syed Naiyer"Autumn Air Is a Good Company"
Autumn Air is a good company, and their technicians are great. Recently, Taylor visited for the half-yearly service of the heating system, and the experience with him was great once again as usual. He did the inspection of the unit and gave necessary recommendations to keep the unit running in a healthy way. Definitely recommend them.
Syed Naiyer -
Gilbert the technician was professional and thorough.Nick Sardina"Professional and Thorough Technician"
Gilbert, the technician, was professional, thorough, and provided his recommendations, which were appreciated.
Nick Sardina -
Frank Olague was friendly, courteous, and explained everything that he did.Cliff Smith"Great Job"
Great job. Excellent credentials for the technician. Frank Olague was friendly, courteous, and explained everything that he did. I would highly recommend this technician and Autumn Air HVAC.
Cliff Smith -
Our technician Kolby was friendly, professional, and thorough.Martha Milner"I highly recommend this company"
Our technician Kolby was friendly, professional, and thorough. We have had him on prior semi-annual checkups and have always been pleased. We have had maintenance contracts with Autumn Air for numerous years and appreciate how they proactively schedule, then send us information about who is coming to our home, and numerous update and reminder texts so we always know the ETA and status. I highly recommend this company.
Martha Milner -
Always professional, dependable and detailed.Raymond Gonzales"Quick, Professional and Reliable Service"
Quick, professional and reliable service. Always professional, dependable and detailed. This is why I use them for multiple properties.
Raymond Gonzales -
Taylor was our technician and extremely professional.John Hansen"Within 2 Hours, Both Units Working"
Today one of our A/C units went out. I called the company, and within 2 hours both units were working. Taylor was our technician and extremely professional.
John Hansen -
We absolutely love Autumn Air; they are always professional and punctual.Vivian Carter"We Absolutely Love Autumn Air"
We absolutely love Autumn Air; they are always professional and punctual. Taylor communicated clearly, was efficient, and did an excellent job.
Vivian Carter -
They are always reliable, knowledgeable, and courteous.Jacquelin Galbraith"The Best Team Out There"
The best team out there. They are always reliable, knowledgeable, and courteous. I've been a customer for many years, and I know I can always count on them to come through when I need them.
Jacquelin Galbraith -
Autumn Air is a company you can count on for your heating and cooling needs.Geneva Wilson"Autumn Air is a company you can count on"
Taylor came by on 12/09/2024 to do my winter inspection and noticed the fan had a crack in one of the blades and I was told I need to replace it. Taylor is very knowledgeable and friendly. Autumn Air is a company you can count on for your heating and cooling needs. I highly recommend, very affordable and sends out very knowledgeable tech.
Geneva Wilson -
We always request Frank, as he is very knowledgeable, efficient, and a pleasure to talk to.Don Verville"Frank Has Been Our A/C Technician"
Frank has been our A/C technician for 5 years now. We always request Frank, as he not only shows up with a smile but is very knowledgeable, efficient, and a pleasure to talk to as well.
Don Verville -
Showed up, did the job. Good guy, give him a raise.D. Garrett"Good Guy, Give Him a Raise"
Showed up, did the job. Good guy, give him a raise. If you have good people, take care of them or the next company will. 5 stars.
D. Garrett -
Frank with Autumn Air did regular check of my AC, and he is excellent.Paul Her"Frank Is Excellent"
Frank with Autumn Air did regular check of my AC, and he is excellent. Thank you, Frank.
Paul Her -
Taylor with Autumn Heating & Cooling is always great to have come and do all my HVAC maintenance.Phillip Traverse"Taylor Is Always Great"
Taylor with Autumn Heating & Cooling is always great to have come and do all my HVAC maintenance.
Phillip Traverse -
It was an emergency and they were there in 20 minutes.Rocky Rodriguez"He was awesome, quick, efficient"
He was awesome, quick, efficient, and very polite. It was an emergency and they were there in 20 minutes. Thank you.
Rocky Rodriguez -
From the office staff to the technicians, they are competent, helpful, friendly, and reliable.nancy berg"Competent, Helpful, Friendly, and Reliable"
We have used this company for many years. From the office staff to the technicians, they are competent, helpful, friendly, and reliable. Don’t hesitate to call them.
nancy berg -
Taylor and Autumn Air have been great to work with!Jamie Mirande"Trustworthy and Always Prompt"
Taylor and Autumn Air have been great to work with! Trustworthy and always prompt!
Jamie Mirande -
This company is great and easy to work with.Ezra Williams"All in all, great company and great service!"
This company is great and easy to work with. They have multiple time windows to work with when you need to schedule an appointment. My tech is Kolby, great guy and knows his stuff. I have their maintenance package, which is great. They send you reminders when your maintenance is due, which is great because I forget. All in all, great company and great service!
Ezra Williams -
He told us exactly what to expect and answered all of our questions.Joe Bookataub"Great Customer Service"
Great customer service. He told us exactly what to expect and answered all of our questions. Great interpersonal communication skills.
Joe Bookataub -
Always quick and efficient service with friendly technicians.Lynne Tinker"Always Quick and Efficient Service"
Always quick and efficient service with friendly technicians. Kolby is the best!
Lynne Tinker -
The technician was super! Autumn Air is the best!Patricia&Dave Avann"Autumn Air is the best!"
The technician was super! I liked hearing about himself and his family when he let us know when he would be arriving. Autumn Air is the best!
Patricia&Dave Avann -
He is courteous, professional and explains everything very well.Sue Schultz"He is courteous and professional"
We called you due to Taylor. He is courteous, professional and explains everything very well.
Sue Schultz -
He was on time, professional, friendly, and very thorough!Susie Meese"On Time, Professional, and Friendly"
Frank did our fall/winter HVAC servicing today. He was on time, professional, friendly, and very thorough!
Susie Meese -
He is very professional. He changed my a/c filters for me since I can't climb ladders anymore.norma burns"He is very professional"
He checked my a/c unit. Everything is OK. He is very professional. He changed my a/c filters for me since I can't climb ladders anymore. He had a cancellation, so he came early.
norma burns -
Taylor was very courteous and explained the current condition of my unit.Mary Berti"Taylor Was Very Courteous"
Taylor was very courteous. Explained what he did and explained the current condition of my unit. He liked my dog and greeted her. That was worth 10 pts.
Mary Berti -
He was prompt, efficient, and friendly. He was helpful and professional.Shannon S"Kolby Was Great!"
Kolby was great! He was prompt, efficient, and friendly. He was helpful and professional. I would recommend Autumn Air to everyone!
Shannon S -
Frank was great and so helpful. Wonderful customer service.Jessica Lopez"Wonderful Customer Service"
Frank was great and so helpful. Wonderful customer service. Every time I have called Autumn Air they have been great. This is why I keep using them!!!!
Jessica Lopez -
Gilbert was very thorough and friendly.Tammy Sherman"Very Thorough and Friendly"
Gilbert was very thorough and friendly. As I expected from anyone coming from Autumn Air. We have not had a bad experience yet.
Tammy Sherman -
Very professional.L Miller"Very Professional"
Routine maintenance on air conditioning unit. Had to clean coils. Very professional.
L Miller -
Very responsive and fairly priced.Ravi Bhola"Resolved Issue Quickly on First Try"
Very responsive. Fairly priced. Resolved issue quickly on first try.
Ravi Bhola -
Frank was great! He was able to find the issue right away.Jacob Herst"Frank Was Great"
Frank was great! He was able to find the issue right away. He took videos of the issue and explained what the resolution was. Everyone we spoke to was very professional and easy to work with.
Jacob Herst -
Frank with Autumn Air was a literal godsend today.Molly Davis"Frank with Autumn Air Was a Literal Godsend"
Frank with Autumn Air was a literal godsend today. He pulled out all his parts and knowledge to get my AC back up and running. He was one of the most polite people I have ever met as well. Will most definitely be using and recommending this company and especially this technician from this point on! Thank you, Frank!
Molly Davis -
I cannot say enough about Frank and his customer service.Melissa Stedry"This company was terrific"
This company was terrific. I cannot say enough about Frank and his customer service, especially it being 9:30 at night on a Saturday. I will definitely recommend them to friends and family.
Melissa Stedry -
Quick, professional, and efficient. You can trust these guys!daniel cabanillas"These guys are always awesome"
These guys are always awesome. Called them on a random Monday afternoon. Frank came out quick within the 40 min and told me what the issue was. Quick, professional, and efficient. You can trust these guys!
daniel cabanillas -
Frank was able to come out the same day. So grateful.Shelly Conway"I had a great experience"
I had a great experience. My AC went out, and Frank was able to come out the same day. So grateful. He was very nice and personable, and I appreciate that he took the time to tell me what was wrong. Thank you so much.
Shelly Conway -
Taylor came in and quickly diagnosed the problem with the A/C at midnight.valerie mangiamele"Very courteous and very knowledgeable"
Taylor came in and quickly diagnosed the problem with the A/C at midnight. He was very courteous and very knowledgeable about what the problem was. I really appreciate the professionalism. Thank you, Taylor.
valerie mangiamele -
Within 2 hours of calling our AC was back up and running.Huni McGee"We Are Very Satisfied"
Friday night our AC went out. I called in and got the sweetest woman, who ended up being the owner, I believe. She and her father, who was just as kind, were able to get a tech out within 90 minutes. Within 2 hours of calling our AC was back up and running. Colby was the tech who came out, and he was kind, knowledgeable, and efficient. We are very satisfied and will be using Autumn Air & Heating for all our future HVAC needs.
Huni McGee -
He was prompt, courteous, clean, and friendly.maria walters"Taylor was outstanding"
Taylor was outstanding. He was prompt, courteous, clean, and friendly. He explained the repair needed and my options going forward without being pushy. I have already been recommending Autumn to others and will call them again whenever I have an HVAC need.
maria walters -
On time, went straight to work and didn't take much of my time.Juan Dominguez"On Time and Very Respectful"
On time, went straight to work and didn't take much of my time. The guy was very nice and respectful.
Juan Dominguez -
Kolby was very respectful and communicated everything he was doing and where in the house he needed to be.Dephannie Joung"Very respectful and communicative technician"
A/C for the top half of the house went out. It’s about 7 p.m. Found Autumn Air Heating and Cooling. They were at the house within 30 minutes. Kolby was the technician that was sent out. Prior to the tech coming, they send basically a little profile on him with a photo so you see exactly who you’re getting (LOVE IT!). First of all, Kolby was very respectful and communicated everything he was doing and where in the house he needed to be (with how crazy people are these days, it was a relief). He found an issue and began to resolve it. He informed me and my husband what can happen after the fix and what should happen. Negative side is the pricing, but then again it’s a 24-hour service and it was after hours in the evening.
Dephannie Joung -
They were able to send someone out within a few hours. We had AC again within a half hour.Angelina Wright"We Had AC Again Within a Half Hour"
On Sunday we woke up to our system not cooling our downstairs. I called Autumn Air Heating and Cooling; they were able to send someone out within a few hours. Taylor went over all the options and went to work; we had AC again within a half hour. Thank you all for being there in the emergency times.
Angelina Wright -
My family and I are super grateful for Autumn Air and Kolby for being so AWESOME!Jayson"Super Friendly and Kind"
Kolby the tech came out the same day to look at our unit. He was super friendly and kind and got the AC unit going the same day also. Great communication the whole way through. My family and I are super grateful for Autumn Air and Kolby for being so AWESOME!
Jayson -
Frank was very knowledgeable, friendly, and professional.Miguel Chavez"Very Knowledgeable and Professional"
Frank was very knowledgeable, friendly, and professional. Did an amazing job.
Miguel Chavez -
He really puts customers in front and that is a rare quality to find in HVAC contractors these days.Duong Nguyen"He Really Puts Customers in Front"
I've had my system installed by Autumn Air back in 2022, and it has been running fantastic. Fast forward to the recent time, due to the economy hardship and increased cost of living, I have expressed my concerns with the costs of upkeeping my AC system. I then coincidentally met Josh on a social media platform; he then thoroughly explained to me the aspects of business and the importance of providing quality services while maintaining an affordable cost. He really puts customers in front, and that is a rare quality to find in HVAC contractors these days. It really alleviates all my concerns and, if anything, reinforces my respect with the company. I once again thank you, Josh, Autumn, and the wonderful technicians, especially Frank & Mike, whom I've met so far for having a warm, welcoming business just right next door!
Duong Nguyen -
Thank you for your prompt attention and professionalism!Laurie Tucker"Gilbert Was Excellent"
Gilbert was excellent! Thank you for your prompt attention and professionalism!
Laurie Tucker -
Excellent customer service, very friendly and knowledgeable.Chelsea Milburn"Excellent customer service"
My AC went out this morning, and of course on one of the hottest days this week. I called around everywhere; no one was able to come day of. Until I called Autumn, I was quoted between 3:00–5:00. To my surprise, Frank showed up at 9:00 a.m., and I was so happy to see him! Excellent customer service, very friendly and knowledgeable.
Chelsea Milburn -
Kolby was super knowledgeable and determined what the issue was right away.Jen Perez"After Hours Call Was Incredibly Fast"
Had an after-hours call and the whole process was incredibly fast. Kolby was super knowledgeable and determined what the issue was right away. He completed the repair in no time and didn't try to upsell unnecessary services or repairs. Looking forward to utilizing their company again… just hopefully not too soon!
Jen Perez -
Gilbert was very professional and even gave me helpful information about my unit.Kendall Trimble"Very Professional and Helpful"
Gilbert was very professional and even gave me helpful information about my unit. Really helpful and communication is always good. Thanks for the great service.
Kendall Trimble -
I know that any problem that I may ever have in the future, Autumn Air will take care of it ASAP.Colleen Ritter"Back up and running without issues"
So Autumn Air installed our new HVAC system, and we also got a new thermostat with it. The new system is running really well, but we continue to have an occasional problem with the thermostat that I could not figure out what was causing it to change on the temperature. Taylor came back out, and when I was explaining to him what was happening, he knew immediately what was causing it. So, we are back up and running without any issues, and I know that any problem that I may ever have in the future, Autumn Air will take care of it ASAP.
Colleen Ritter -
He was here by 1:30 and able to identify and fix our problem the same day!Amanda B"Gilbert did a phenomenal job!"
Gilbert did a phenomenal job! I called at 12:15 and he was here by 1:30 and able to identify and fix our problem the same day!
Amanda B -
He can be trusted, very honest, does what he says.Mike Allen"Kolby with Autumn Air is great!"
Kolby with Autumn Air is great! He can be trusted, very honest, does what he says. Always very prompt.
Mike Allen -
Our system went out and they were able to send someone out right away.Kay Le"Great service!!"
Great service!! Our system went out and they were able to send someone out right away. Kolby was friendly and professional. He quickly went to work and was able to quickly fix the problem. Thank you, Kolby, as I was having a real bad day with lots of other unexpected incidents that happened that day. Thank you for changing my bad day with some good news!
Kay Le -
Very informative and honest. We love Autumn Air!Annette Lien"Frank Was Great"
Frank was great. Very informative and honest. We love Autumn Air!
Annette Lien -
I always recommend Autumn Air to everyone I talk to (about anything A/C related).Andy Bishop"Fantastic company to do business with"
Frank was very friendly and professional. I always recommend Autumn Air to everyone I talk to (about anything A/C related). Fantastic company to do business with.
Andy Bishop -
We were so worried that it was going to be a big fix, but Gilbert came and he got it fixed in no time.Julie Hyman"Gilbert was great!"
Gilbert was great! We were so worried that it was going to be a big fix, and especially since it’s such a hot summer, we were really concerned. But Gilbert came and he got it fixed in no time. It was super easy. He was super helpful and we really appreciate it.
Julie Hyman -
They are honest, respectful of your home and needs, and so friendly!Melody Stiles"Autumn Air Is an Amazing and Reliable Company"
Autumn Air is an amazing and reliable company. They are honest, respectful of your home and needs, and so friendly! We have renewed our maintenance plan with them every year since becoming a homeowner in 2019. Great company!
Melody Stiles -
Kolby was excellent, very professional and knowledgeable.Elevsis Delgadillo"Kolby was excellent"
Kolby was excellent, very professional and knowledgeable. He did a great job repairing our 20-year-old AC. Autumn Air did not overcharge and did exactly what they said they would do.
Elevsis Delgadillo -
Today's tech explained what was happening and the solution for the issue, as well as next steps if it continues to happen.Brian Sapp"Always a great experience"
Always a great experience when someone shows up. Today's tech explained what was happening and the solution for the issue, as well as next steps if it continues to happen.
Brian Sapp -
Hands down the most professional, ethical, responsive business you could ever do business with.Diana Walker"The Most Professional, Ethical, Responsive Business"
Hands down the most professional, ethical, responsive business you could ever do business with. Will never do business with anyone else!
Diana Walker -
Kolby did a fantastic job with our air condition repair.Heather Bohrisch"Kolby Did a Fantastic Job"
Kolby did a fantastic job with our air condition repair. Easy and fast appointment scheduling. Will definitely use the next time we need service.
Heather Bohrisch -
We now use Autumn for both our residential and commercial needs and they are ON IT.ralph heath"LOVE THESE GUYS!"
LOVE THESE GUYS! We now use Autumn for both our residential and commercial needs and they are ON IT. As always, the staff is friendly and the techs are enjoyable to have around. I will most definitely continue to use them for any and every AC-related needs. Thanks, guys!
ralph heath -
Customer service with Veronica, Frank, and Autumn were top notch with communication and customer service in the office.Chaun Brown"Top-notch communication and service"
Located this company after my home warranty gave me outside authorization. Selected this company after doing a Google search and saw they had the most positive reviews/ratings in my area. Customer service with Veronica, Frank, and Autumn were top notch with communication and customer service in the office. I had Kolby come out to diagnose and repair my AC as my technician. Knowledgeable, friendly, and kept me in the loop on the whole process of getting my AC fixed. The company also sends you a text with a link to let you know your technician's location and also a bio so you know who is entering in your home with a human interaction instead of a random stranger to do a job. Nice touch by the company. Even assisted me with my home warranty company to ensure I get reimbursed by doing a three-way call. Good company to keep on deck for all your HVAC needs.
Chaun Brown -
Due to the professionalism and the care he took and understanding of my situation and taking the time to explain to me the concern I decided today to go ahead with the purchase and install of 2 new units.David Anderson"No Sales Pitch Here"
Last week my upstairs unit went out. I called and Autumn told me a tech would be out. Due to it being late I let her know that the following day would be OK as we could stay downstairs where the unit was working. She said don't worry about it; we will get someone out. Kolby showed up and resolved the issue. I was fully aware my units were 21 years old and at some point I would need to replace. Due to the professionalism and the care he took and understanding of my situation and taking the time to explain to me the concern I decided today to go ahead with the purchase and install of 2 new units. It was straight, to the point, and I knew exactly what I was getting. No sales pitch here! I appreciate the fact that it was the tech selling me the product vs. a salesman. I passed on other options last year due to, in my line of work, I much prefer to hear the ins and outs from the team and the ones doing the work, not the salesman who is just trying to get the sale. Thanks Autumn Air, I will update with another review after install is completed. David
David Anderson -
Kolby was great. He helped keep my old system running but convinced me to upgrade to my new Amana.Joe Plascencia"Kolby was great"
Kolby was great. He helped keep my old system running but convinced me to upgrade to my new Amana. It's super quiet. We are very happy with it. Thanks again.
Joe Plascencia -
Frank was very friendly and had the problem figured out and fixed within just a few minutes.S C"Amazing company and excellent service!"
We just got home from being out of town for 5 days, and one of our units wasn’t working. We called, and they said Frank would be out soon. Got a text showing where he was in real time, and he arrived within the hour. As always, Frank was very friendly and went right to work. Had the problem figured out and fixed within just a few minutes. Amazing company and excellent service!
S C -
Frank is awesome… he came in and did the job. He worked his magic.Nasha Lynch"Frank is awesome"
Frank is awesome… he came in and did the job. Thirty minutes later, he fixed the problem… he worked his magic. Thanks, Frank.
Nasha Lynch -
Honest, dependable and respectful. I highly recommend this company.Nevin Tawil"Honest, Dependable, and Respectful"
Honest, dependable and respectful. I highly recommend this company. I have used them two times for AC issues and they did not disappoint. Same-day appointment with affordable prices.
Nevin Tawil -
Arrived on time and explained everything well during the diagnosis.Naomi Sanchez"Gilbert Was Awesome!"
Gilbert was awesome! Arrived on time and explained everything well during the diagnosis. After completing the repair, he tested everything to make sure all was working well and taken care of. Great customer service. So glad I called Autumn Air for help.
Naomi Sanchez -
Frank from Autumn Air was great!!tonika carroll"Frank from Autumn Air was great!"
Frank from Autumn Air was great! And the price was even better.
tonika carroll -
Within 2 hours the tech had arrived at my house and was absolutely personable and professional.edward mcguire"Great Experience!!"
Great experience!! Called at 9:30 p.m. on a Friday night, and dispatch was absolutely on point and handled everything with such care. Within 2 hours the tech had arrived at my house and was absolutely personable and professional. You could tell he is extremely happy to be where he is, and that showed. He was quick with his diagnostics and communicated very effectively. So much so I asked him about maintenance programs and ended up paying for 2 years of maintenance on the spot because I absolutely will not use anyone after this great experience.
edward mcguire -
Taylor was quick in diagnosing and fixing the problem and was very friendly.Maxwell Richling"Quick and Friendly Service"
Taylor was quick in diagnosing the problem and quick in fixing it! He was also very friendly and great at explaining the problem in terms I could understand. Would highly recommend!
Maxwell Richling -
Always a pleasure to deal with Taylor when he services our equipment.Jerry Blanchard"Knowledgeable, Personable, and Efficient"
Taylor performed service on our AC units and, as always, he is knowledgeable, personable, and efficient. Always a pleasure to deal with Taylor when he services our equipment.
Jerry Blanchard -
Quick to respond and diagnose the issue. Totally professional and friendly.Bill V"Totally professional and friendly"
Quick to respond and diagnose the issue. Totally professional and friendly. Solid communications by scheduler and tech. Nice!
Bill V -
They came out on short notice and had everything needed to get the job done.Tyler Buck"I’ll Be Using Autumn Air for Years"
They came out on short notice, were able to find the problem, and Frank had everything needed to get the job done! I’ll be using Autumn Air for years to come.
Tyler Buck -
He diagnosed the issue quickly and was able to get our system running properly again.Neil Christensen"He diagnosed the issue quickly"
Frank from Autumn Air came out on a late evening visit. He diagnosed the issue quickly and was able to get our system running properly again. He was friendly and took the time to explain our best options to us.
Neil Christensen -
When our AC went out, he diagnosed the problem within 5 minutes and had our air up and running within the hour!Christy Trull"Frank was absolutely amazing!"
Frank was absolutely amazing! 10/10! When our AC went out, he diagnosed the problem within 5 minutes and had our air up and running within the hour! He was very professional and explained everything to us. Fast, efficient, professional! Highly recommend!
Christy Trull -
Gilbert was nice and understanding of the situation as well as the office staff!Kyle Thompson"Gilbert Was Nice and Understanding"
Gilbert was nice and understanding of the situation, as well as the office staff! They are forever appreciated!
Kyle Thompson -
Very knowledgeable and friendly. Came in and got everything checked out in a quick and efficient manner.Bret Wilkowski"This company is great"
Gilbert came out to give us our 1-year inspection. Very knowledgeable and friendly. Came in and got everything checked out in a quick and efficient manner. This company is great. Look no further for your HVAC needs.
Bret Wilkowski -
Great service, the employees are fast, good, and, more importantly, honest.Anthony whitby"Great Service and Honest Employees"
Great service, the employees are fast, good, and, more importantly, honest. I have used them for years and wouldn't use anyone else. Thank you very much to the Autumn Air team posted year ago about how great they are and still provide best HVAC service.
Anthony whitby -
Highly recommend and will not use anyone else!Richard Carrier"Autumn Air Heating is truly amazing!"
Autumn Air Heating is truly amazing! Our A/C went out and we contacted them and they came out super quick! Kilby the technician was super friendly, knowledgeable, and polite! He diagnosed the issue within minutes and we are back to being cold in the house! Highly recommend and WILL NOT USE ANYONE ELSE! Thank you, Autumn Air! ******Follow up! Autumn Air came back out to do our maintenance and found a leak! The part was under warranty and they expedited the part and I must say Frank the technician was amazing! Thank you, Autumn Air!!!! “””””Update””””””” Had Autumn Air come out for my scheduled maintenance and all I have to say is amazing service, Kolby and his partner are very friendly, polite, and extremely professional! Highly recommend for all your air conditioning needs!
Richard Carrier -
Their service and repairs have always been top quality.Bernie Kagen"Service and Repairs Top Quality"
Have used Autumn Air for over 20 years. Their service and repairs have always been top quality.
Bernie Kagen -
Frank was amazing. He didn't try to hard sell us, which another company tried to do.Kathryn McKinney"Frank was amazing"
Frank was amazing. He didn't try to hard sell us, which another company tried to do. They are very reasonable in price. This is my new air condition service company.
Kathryn McKinney -
Taylor was extremely professional right to the point.Rick D"Extremely Professional"
Taylor was extremely professional, right to the point. Good pricing, I recommend them.
Rick D -
My A/C went out this morning; so, I called right away and was told that someone would be out between 5–8 p.m.Mette Rasmussen"He Did a Great Job!"
My A/C went out this morning; so, I called right away and was told that someone would be out between 5–8 p.m. Colby during the window and a serious hot spell… thank goodness it was not a serious issue—he did a great job! Thank you, Autumn Air!!!
Mette Rasmussen -
Frank went above and beyond to ensure satisfaction and even delivered the portable AC unit after hours.Bryan B"Extremely satisfied with our whole experience"
Extremely satisfied with our whole experience with Autumn Air! Frank went above and beyond to ensure satisfaction. He even delivered the portable AC unit after hours to make sure our family had air conditioning. Frank followed up after installation to make sure we were satisfied! The whole process was seamless.
Bryan B -
Highly recommend this company for any services needed.Bethany Horner"Autumn Heating and Air provides outstanding service"
Autumn Heating and Air provides outstanding service. They are always professional, courteous, and informative, and their service technicians have always been great! Gilbert was quick but thorough, efficient, and friendly. Highly recommend this company for any services needed.
Bethany Horner -
Taylor was great. He was knowledgeable and his customer service was outstanding.Dee Birdsall"His customer service was outstanding"
Taylor was great. He was knowledgeable and his customer service was outstanding. We will be using Autumn Air in the future. Thanks, Taylor!
Dee Birdsall -
Kolby has been our technician since we started with Autumn and he’s the best.Laura Tallent"He’s the best"
Kolby has been our technician since we started with Autumn and he’s the best. I highly recommend this company.
Laura Tallent -
He came and diagnosed the problem within 5–10 minutes and had it fixed in about 15 minutes.Jeff Baluch"I Would Highly Suggest and Recommend"
I was in a bind being out of town and having my AC unit go down late on a weekend. I tried calling my normal service company only to be told someone would come the following day. However, with three people in the house, that was too long. I saw reviews for Autumn Air and gave them a call. A tech was available within about 1–2 hours. He came and diagnosed the problem within 5–10 minutes and had it fixed in about 15 minutes. My family was able to stay in the house, and the AC was able to cool the house down in about 30 minutes. I would highly suggest and recommend this company.
Jeff Baluch -
They have a good crew that gets our units operational quickly.Kevin Marti"Good crew gets units operational quickly"
I've been using Autumn Air for our business and home for years. They have a good crew that gets our units operational quickly.
Kevin Marti -
Frank at Autumn Air was terrific! Took care of my AC super quick.Ryan Wood"Frank at Autumn Air Was Terrific"
Frank at Autumn Air was terrific! Took care of my AC super quick and got us back up and running. Thanks, Frank!
Ryan Wood -
Timely, professional, courteous, knowledgeable.Tammy Wilbon"Timely, Professional, Courteous"
Timely, professional, courteous, knowledgeable. I am a renter and could not choose them to replace the unit, but I know they offered better service and will recommend them widely and use them in my home.
Tammy Wilbon -
The technicians are great and offer exceptional service.Stephanie"Exceptional Service"
The technicians are great and offer exceptional service. They are quick, efficient, and competitive when it comes to cost. I highly recommend.
Stephanie -
Frank is an asset to your company.Rosie Young"Frank Is an Asset to Your Company"
Frank is an asset to your company. We are very happy with the services provided.
Rosie Young -
We had a great experience with Autumn Air!Taylor Van Conant"Great experience with Autumn Air"
We had a great experience with Autumn Air! They were very quick and honest.
Taylor Van Conant -
He is always on time, my animals just love him, and he always gives it to me straight.CrazyGram"I really appreciate Taylor"
I love that Taylor is always the one coming out to do my tune-up and cleaning. He is always on time, my animals just love him, and he always gives it to me straight. I really appreciate Taylor.
CrazyGram -
Super friendly and focused on the task.William Pool"Super friendly and focused"
Super friendly and focused on the task. He did a very thorough evaluation for the replacement rooftop package unit.
William Pool -
Kolby was very polite and professional.Alejandro Rodriguez"Very polite and professional"
Kolby was very polite and professional. He gave us options, and the price for a new AC unit was very reasonable. Highly recommend this business.
Alejandro Rodriguez -
It's such a pleasure to work with people who actually care about you and your well-being!Author Robin Cotè"A #1 in My Book"
Josh took amazing care of us, and Kolby did a great job installing our new mini split unit on our home! It's such a pleasure to work with people who actually care about you and your well-being! A #1 in my book!!!!
Author Robin Cotè -
Always give a heads up when the technician is close, explain everything, and answer any questions.TJ Hathaway"Happy to Have Them Do My Maintenance"
Always give a heads up when the technician is close, explain everything, and answer any questions. Happy to have them do my maintenance.
TJ Hathaway -
The tech/salesman Taylor was exceptional.Rafael Aponte"Tech/Salesman Taylor Was Exceptional"
Had a quote from Autumn Air today, and the tech/salesman Taylor was exceptional. Great knowledge of the details needed to explain the process. Friendly and well spoken.
Rafael Aponte -
He found out what the issue was and made the repair efficiently.Lupe Arredondo"Taylor was amazing"
Taylor was amazing. He found out what the issue was and was able to make the repair efficiently. He also took the time to talk to me about options. I will definitely use Autumn Air again in the future.
Lupe Arredondo -
On this most recent repair, Kolby and his tech delivered on everything promised and more.Steven Warburton"Consistently Meets or Exceeds Expectations"
Consistently meets or exceeds my expectations. On this most recent repair, Kolby and his tech delivered on everything promised and more. Was very kind in alignment of price to demonstrate Autumn Air Heating & Cooling’s commitment to me as a customer. Highly recommend!
Steven Warburton -
Autumn Air came out the same day to diagnose our AC. The tech was fantastic, no complaints.Andrea Ball"Same-Day AC Diagnosis"
Autumn Air came out the same day to diagnose our AC. The tech was fantastic, no complaints. We ultimately went with another company for the new unit due to scheduling availability.
Andrea Ball -
Have had nothing but positive results with Autumn Air.Eric Smith"Very Helpful with Servicing My A/C Units"
Taylor from Autumn Air and Heating was very helpful with servicing my A/C units. Have had nothing but positive results with Autumn Air.
Eric Smith -
Kolby, our technician, was awesome! He is friendly and honest.Nicole Ramos"Autumn Air was so great!"
Autumn Air was so great! They were able to get us in the same day we called. Kolby, our technician, was awesome! He is friendly and honest. I would definitely recommend!
Nicole Ramos -
Very professional, didn’t feel pressured in buying.Marco Aguirre"Very Professional, No Pressure"
Frank was very informative on all products sold. Very professional, didn’t feel pressured in buying. Thank you for the quote.
Marco Aguirre -
Kolby was very professional, friendly, and efficient.martha tambini"Very professional and efficient"
Kolby was very professional, friendly, and efficient. I would recommend him to anyone needing assistance with cooling/heating issues.
martha tambini -
He did an amazing job and was very professional.Ryan Sidwell"Highly recommend"
Taylor came out after hours to take care of our AC. He did an amazing job and was very professional. Highly recommend.
Ryan Sidwell -
The whole process beginning to end was amazing. Taylor was beyond knowledgeable and was very kind and professional.Cristian Buelna"I could not recommend this company more"
My wife and I just bought a home and had to get an HVAC tech to come look at our unit because it wasn't cooling the house properly. The whole process, beginning to end, was amazing. They come out the same day, give you a time of arrival, and you know who your tech will be ahead of time. Taylor was beyond knowledgeable and was very kind and professional and was able to isolate the problem. The pricing is also very fair. I could not recommend this company more for your HVAC needs.
Cristian Buelna -
Frank was personable, knowledgeable, and efficient!Craig Trounce"Personable, knowledgeable, and efficient"
Frank was personable, knowledgeable, and efficient! Really nice to have a crew you can trust. Thank you!
Craig Trounce -
Each time he comes out he is very professional, honest and explains everything that he needs to do for the repair.Patrick Gomez"No Surprises and a Straight Shooter"
Taylor has come out and serviced our AC several times. I am always happy with his work and competence. Each time he comes out he is very professional, honest, and explains everything that he needs to do for the repair. No surprises and a straight shooter. He goes the extra mile to make sure his work is done right. It is hard to find AC people like that. I am always glad when I call Autumn Air Heating and Cooling and find out that Taylor is the one coming out to do the repair. Also, whenever I call Autumn Air, no matter how busy they are, I always get a nice person on the phone, and they are quick to schedule an appointment for you.
Patrick Gomez -
First time using Autumn Heating and Cooling and absolutely impressed.Cheyenne Maness"Absolutely impressed"
First time using Autumn Heating and Cooling and absolutely impressed. Gave me a window and still managed to squeeze me in early. Had the problem diagnosed in minutes and fixed shortly after. My guy Frank was polite and didn’t try to hassle me or pressure me. Showed me the issue and fixed the issue. Great job, and I will be using them next time I am in a pinch or any future services.
Cheyenne Maness -
Kolby did an excellent job explaining to me how hard the A/C units work in these conditions.Steven Simpson"Kolby Did an Excellent Job"
Kolby did an excellent job explaining to me how hard the A/C units work in these conditions. Thanks again, Autumn Air Heating & Cooling. Definitely recommend.
Steven Simpson -
Quick, efficient, thorough, patient, and competent!Hannah Bergeron"So Thankful for Taylor"
So thankful for Taylor! Quick, efficient, thorough, patient, and competent! A great experience.
Hannah Bergeron -
I have never had anything but great service from Autumn Air.Rhona Paul"Great Service from Autumn Air"
I have never had anything but great service from Autumn Air. They serviced my very old unit for a couple of years, and when it came time for a new unit they installed it and maintain it.
Rhona Paul -
I would recommend them to anybody.MELODY POSEY"He is awesome, very efficient, very quick"
We had a tech. His name was Taylor. He is awesome, very efficient, very quick. I would recommend them to anybody.
MELODY POSEY -
Frank was great. Easy to deal with and professional.Mike Creley"Frank was great"
Frank was great. Easy to deal with and professional. Will use again.
Mike Creley -
10/10! Frank came out to quote some work and was fantastic!Amanda Nealy"10/10! Frank was fantastic!"
10/10! Frank came out to quote some work and was fantastic! Ended up not actually needing the work done that my client thought they needed. Great experience and will absolutely use Autumn Air in the future.
Amanda Nealy -
As always, Taylor does a great job! He always takes the time to answer our questions.Suzanne S"Taylor does a great job!"
05.31.2023: As always, Taylor does a great job! He always takes the time to answer our questions. We trust him. He is always on time and takes good care of our systems. 2022: They've always been there for us. Today our air conditioner went out, and Taylor with Autumn Air came through for us again on the same day. He's always there when we need him. He's helped us many times.
Suzanne S -
Frank and the Autumn Air team always do a tremendous job. They're professional, quick and always offer a fair value.Jeff dominianni"Frank and the Autumn Air team"
Frank and the Autumn Air team always do a tremendous job. They're professional, quick and always offer a fair value for the service provided. My house was cold due to an issue with my carbon monoxide switch, and Frank took care of it. This is why we choose Autumn Air for our cooling/heating needs.
Jeff dominianni -
Taylor was incredible - friendly, efficient, and very knowledgeable.Sunny Gohil"Super impressed with this company"
Super impressed with this company! The texts they send out about their staff are phenomenal. They claim to care quite a lot about their workers, which is very, very important to us, and from what we can tell they weren't just talk! Taylor was incredible - friendly, efficient, and very knowledgeable.
Sunny Gohil -
He found the culprit and presented me with various options on repairing or replacing my system with no pressure.papa zulu"Very knowledgeable and professional"
Taylor was very knowledgeable and professional when diagnosing my A/C system. He found the culprit and presented me with various options on repairing or replacing my system with no pressure. I would confidently recommend him and Autumn Air Heating & Cooling for any of your HVAC needs!
papa zulu -
Awesome service! I had a problem and they were out here within two hours.Molly P"Awesome service!"
Awesome service! I had a problem and they were out here within two hours. Didn’t try to charge me for something I didn’t need. And scheduled a follow up appointment to install some things that I needed on my AC. Thank you!
Molly P -
Thanks Frank for making quick work of this issue and letting my family sleep comfortably in their own beds!Troy Andersen"Thanks Frank for making quick work"
Who else hates capacitors? Thanks, Frank, for making quick work of this issue and letting my family sleep comfortably in their own beds! Arizona summers are notorious for eating these capacitors, and if you don't have the time or technical experience to replace yours, Autumn Air will take care of you. It might hurt the pocketbook a bit, but their prices are competitive, and when it's 111° outside, can anyone afford to ignore the issue?
Troy Andersen -
Personable and knowledgeable.Shelby Northcutt"Personable and Knowledgeable"
Personable and knowledgeable. Was out with the problem solved within 30 minutes!
Shelby Northcutt -
He diagnosed and fixed our AC unit in less than 30 mins.Boost Queen"Kolby was awesome"
Kolby was awesome. He diagnosed and fixed our AC unit in less than 30 mins. Our family and puppies are truly grateful that he was able to come out on the same day as our request and get us cool again in no time.
Boost Queen -
Kolby came out and diagnosed the problem immediately and had cool air blowing within minutes.Jennifer Kustudia"Can't Say Enough Great Things"
Can't say enough great things about Autumn Air Heating and Cooling and the technician Kolby. Our AC went out during some extreme heat and I contacted Autumn on Google Message. They responded quickly and were so friendly and efficient in booking us first in line. Kolby came out and diagnosed the problem immediately and had cool air blowing within minutes. He was friendly, knowledgeable, and answered all our questions. In addition, the price was very reasonable. Great company all around.
Jennifer Kustudia -
Frank was very conscientious and explained everything to me. I am very happy with him and Autumn Air!Gerre Arnold"This company is tops in my book!"
Frank was here on June 7, 2024, and was very conscientious and explained everything to me, made a suggestion that I may follow up on. He was courteous. I am very happy with him and Autumn Air! As starred above, this company is tops in my book! My husband was having serious health issues, and I notified the company that I may not be there, but reminded them where our AC units were. I did happen to be home because of Frank's punctuality, and when Frank came to the door, he apologized for coming when I was having issues with my husband, stayed just long enough to give me the paper and left. He was very courteous! And Amber at the office was more than helpful, and also very courteous! Again, this company is tops! Gerre Arnold
Gerre Arnold -
He was on time, friendly yet professional and answered all of our questions.Tim Sylvester"On time, friendly yet professional"
Jason from Autumn Air replaced a part of our AC that was going bad. He was on time, friendly yet professional, and when he finished answered all of our questions.
Tim Sylvester -
Thank you, Kolby, as always for saving the day!Arthur Sneeden"Thank You, Kolby, for Saving the Day"
Thank you, Kolby, as always for saving the day! Managed to source the new fan bracket and installed the same day! Awesomeness 👌
Arthur Sneeden -
Thank you, Frank, for taking care of seniors! Your expertise and understanding is appreciated!Don Thompson"Thank You, Frank, for Taking Care of Seniors!"
Thank you, Frank, for taking care of seniors! Your expertise and understanding is appreciated! Mr. T & wife 👌
Don Thompson -
Tech arrived in about 65 minutes after calling in Saturday evening, driving from Goodyear.Eric Greer"Tech arrived in about 65 minutes"
Tech arrived in about 65 minutes after calling in Saturday evening, driving from Goodyear. He replaced the bad capacitor and had it running in about 15 minutes. I did mention to Frank I went to Greenway HS as he went to Peoria HS. Back in my freshman year (that would be 1977, 47 years ago) the freshman football teams in the last game of the year, neither had won a game, but Greenway did this last one and we found a toilet seat out by where the bus was parked and declared ourselves as the toilet bowl champions. I wonder if Kelly still has that trophy (toilet bowl seat)? I will have to ask him. Thank you, Ecg
Eric Greer -
I was amazed at how quickly he arrived and was in and out in no time.Ryan Bravo"Overall great tech and example"
Taylor was great. He was super nice and friendly. I was amazed at how quickly he arrived and was in and out in no time. He even told me about a summer special they had right now that I am going to look into. Overall great tech and a great example of the company he works for. Thank you so much, Taylor and Autumn Air Heating & Cooling.
Ryan Bravo -
I called them last minute, and they came the very next day.Raymond Vasquez"They Helped Out in a Big Way"
I called them last minute to come check on my nana's swamp cooler and small AC units she has for the summer, and they came the very next day. I love taking care of nana, and they helped out in a big way. Thanks, fellas.
Raymond Vasquez -
Always fast, honest, affordable service with no pushy sales.Theresa Hamby"Always Fast, Honest, Affordable Service"
Always fast, honest, affordable service. No pushy sales, and I know we are going to get the best every time.
Theresa Hamby -
I know I’m going to get fast, honest service.Family Auto Glass"Wouldn’t trust anyone else"
Wouldn’t trust anyone else!!! I know I’m going to get fast, honest service. Locally owned and family operated makes it a winner all day in our book.
Family Auto Glass -
Makes getting the “honey do” projects done easy and effortlessly.Justin Hamby"Top notch customer service"
Makes getting the “honey do” projects done easy and effortlessly without breaking the bank. Top notch customer service.
Justin Hamby -
Above and beyond, called same day for service and came out within the hour.adriana torres"Above and Beyond"
Above and beyond. Called same day for service and came out within the hour and resolved the issue! Best service, thank you.
adriana torres -
It’s really nice to be able to trust a company to take care of you without trying to take advantage.A Costello"Awesome Service and Knowledgeable Staff"
Awesome service and knowledgeable staff. It’s really nice to be able to trust a company to take care of you without trying to take advantage. They are one of the few places that want to help you and keep you as a customer.
A Costello -
This is the HVAC company everyone I know has been recommended to.Cole Theisen"This Is the HVAC Company"
This is the HVAC company; everyone that I know has been recommended to Autumn Air for how well they treat their customers.
Cole Theisen -
Great company, honest, professional and great technicians.Frank Gomez"Great company: honest and professional"
Great company, honest, professional and great technicians. Would recommend them to anyone!
Frank Gomez -
Did his inspection and tune-up with attention and a sense of thoroughness.Michael katona"Frank Was an Awesome Tech"
Frank was an awesome tech. Did his inspection and tune-up with attention and a sense of thoroughness. Made his recommendations but didn't oversell whole-unit replacements. "Here's what you should really get done soon, here's what we recommend and want to make sure you're aware of." Excellent.
Michael katona -
I do trust I'm going to get an honest diagnosis and feedback when Frank looks at a problem and/or is out for bi-annual check ups.Roland Wood"Honest Feedback and Great Service"
Autumn Air has been our HVAC partner for going on 4 years now. I feel we get honest feedback on the condition of all of our units and the right amount of upsells without the pressure of buying. Frank has been our guy since the beginning and he's great, in particular with all of my detailed questions. I do trust I'm going to get an honest diagnosis and feedback when Frank looks at a problem and/or is out for bi-annual check ups. Keep up the great work!
Roland Wood -
I highly recommend using Autumn Air as they are very quick to respond and take care of our needs.Cathy Dixon"Frank was great and very knowledgeable"
Frank was great and very knowledgeable. I highly recommend using Autumn Air as they are always very quick to respond and take care of our needs.
Cathy Dixon -
Taylor was professional and did an incredible job with communication!Courtney Strzelczyk"Professional and Incredible Communication"
Taylor was professional and did an incredible job with communication! I’ve used this company a few times, and they’ve consistently done great work.
Courtney Strzelczyk -
Frank was an amazing technician, came to do the job that was expected.Lizett Rodriguez"Frank was an amazing technician"
Frank was an amazing technician, came to do the job that was expected. Thank you so much to Frank and Autumn Air Heating & Cooling for being an amazing company. Always pleased.
Lizett Rodriguez -
Frank the service representative was very thorough, knowledgeable, and professional.Stephanie Morris"Would highly recommend Autumn Air"
Would highly recommend Autumn Air Heating & Cooling. Frank the service representative was very thorough, knowledgeable, and professional. They definitely have our business in the future.
Stephanie Morris -
Kolby demonstrated exceptional expertise and proficiency.DiJit-All World"Exceptional expertise and proficiency"
Kolby demonstrated exceptional expertise and proficiency. I express my gratitude for your prompt response and efficient service.
DiJit-All World -
Thank you so much for coming in, explaining everything, and going over the quotes!Aubrey Backaric"Not Hard Selling Us"
Thank you so much for coming in, explaining everything, going over the quotes, and not hard selling us! It means so much!
Aubrey Backaric -
Kolby has been there the whole time answering my questions and concerns.Tracey Czekaj"Kolby Is a Very Knowledgeable and Professional AC Tech"
Kolby is a very knowledgeable and professional AC tech. I bought my new AC unit from Autumn Air, and Kolby has been there the whole time answering my questions and concerns. So far I’m pleased with Autumn Air service and technician. Thank you
Tracey Czekaj -
Me and others that I know have had units replaced, maintenance done, and have had advice given free of charge.Heath Underwood"Integrity Is Unsurpassed"
Me and others that I know, at my advice, have had units replaced, maintenance done, and have had advice given free of charge from this company and its owner. Integrity is unsurpassed!!
Heath Underwood -
They came quickly, diagnosed the issue and just as quickly fixed it.John Grant"They Came Quickly and Fixed It"
My unit was down and they came quickly, diagnosed the issue and just as quickly fixed it.
John Grant -
Frank was knowledgeable and completed the work quickly.Rachael Day"Frank Did an Amazing Job"
Our AC stopped cooling. Autumn Air sent Frank out to do the repair. Frank was knowledgeable and completed the work quickly. He did an amazing job.
Rachael Day -
Frank came to diagnose our AC unit and was very thorough and courteous.Rek Smay"Very Thorough and Courteous"
Frank came to diagnose our AC unit and was very thorough and courteous. He answered all our questions and assisted us with checking on warranty for our unit, which saved us some big cash. We are very satisfied with Frank's diagnosis.
Rek Smay -
Kolby and Autumn Air always exceed my expectations.Grant Hess"Always Exceed My Expectations"
Kolby and Autumn Air always exceed my expectations, and I continue to use them year after year!
Grant Hess -
Very thorough and professional.Steve Clover"Very Thorough and Professional"
Very thorough and professional. Had knowledge and understanding of the products.
Steve Clover -
He is always on time, professional, and knowledgeable.Melissa Salazar"Always on Time and Professional"
Taylor is great; he has serviced our home for over a year now. He is always on time, professional, and knowledgeable.
Melissa Salazar -
I definitely think they are honest and trustworthy. Very professional too!Lupita Solano"Honest and Trustworthy Company"
I’ve been with this company for 3–5 years. I definitely think they are honest and trustworthy. Very professional too! I’m in good hands.
Lupita Solano -
We’ve been with Autumn Air for years and like this company.Julie Ohmart"We’ve Been With Autumn Air for Years"
We’ve been with Autumn Air for years and like this company. We had Kevin visit today, and he was very considerate and thorough. Thank you.
Julie Ohmart -
Kolby arrived on time and with a great attitude. He did his job well and helped save us a great deal of money today.Abby Beck"Highest Level of Excellence"
I have never had anything but the highest level of excellence from the team at Autumn Air. Kolby arrived on time and with a great attitude. He did his job well and helped save us a great deal of money today. We couldn’t be more happy. We would highly recommend the team at Autumn Air from the top through all staff.
Abby Beck -
He came when he was supposed to, quickly took care of business and was very company oriented.Eric Felton Sr."Kolby was awesome!"
Kolby was awesome! He came when he was supposed to, quickly took care of business, and was very company oriented. I will refer him and Autumn Air to family and friends!
Eric Felton Sr. -
I am impressed with his attention to detail.Amit Bhalla"I highly recommend Autumn Air"
I highly recommend Autumn Air. Frank serviced my unit and found a couple of issues. He was very detailed in explaining the issue. I am impressed with his attention to detail. I am not going to any other AC company now.
Amit Bhalla -
Frank was very friendly and polite and took the time to answer any questions I had and addressed whatever little issues I could think of.Daniel Sandoval"They go above and beyond my expectations"
I scheduled a service with Autumn Air between 3 p.m. and 5 p.m. and asked if the technician could please be there closer to 5, as that is the time I arrive home. Frank showed up to my house about 2 minutes before I did, and he was very friendly and polite. He took the time to answer any questions I had and also addressed whatever little issues I could think of! I have personally recommended this company to a lot of my colleagues; they go above and beyond my expectations!
Daniel Sandoval -
Thanks to Kolby’s expertise the problem was identified and now we have a brand new HVAC and are no longer breathing in toxic chemicals.Travis Laflamme"Highly recommend choosing this crew"
Highly recommend choosing this crew over any other HVAC in the valley. Kolby identified a major issue that 2 different “qualified” inspectors from other companies failed to identify. We’ve owned our home for 2 years, and we had no idea that our HVAC was leaking freon. And you can tell from looking at it the damage had been there for quite some time and should not have been missed by even a junior HVAC inspector. However, thanks to Kolby’s expertise the problem was identified, and now we have a brand new HVAC and are no longer breathing in toxic chemicals. Kolby even went above and beyond to take a video of the damage and panned a visual of our garage showing our personal items to prove it was our system, not someone else’s. Thank you for making my family safe and identifying a real issue and not some scam.
Travis Laflamme -
Very professional and personable when on the job.Drew Calcaterra"Kolby is the best!"
Kolby is the best! Very professional and personable when on the job. He explains all the details very well, and my dog even wanted to play with him! Keep it up, Kolby!
Drew Calcaterra -
Very knowledgeable, well-mannered and easy to work with.Saurabh Srivastava"Very knowledgeable and easy to work with"
We had Taylor come over and give us a quote. Very knowledgeable, well-mannered and easy to work with. Laid out different scenarios for our home. I ended up not going with them as it was a bit higher than our budget but definitely appreciated the experience. Would recommend them for sure.
Saurabh Srivastava -
Taylor did a great job and fast and he explained an issue on my unit.Rafael Osuna"Taylor did a great job and fast"
Taylor did a great job and fast, and he explained an issue on my unit, great person!
Rafael Osuna -
They send people out who are knowledgeable and always in a timely manner!Sydney Hansen"Always a Great Experience"
Always a great experience with Autumn Air! They send people out who are knowledgeable and always in a timely manner!
Sydney Hansen -
Taylor did a great job with the biannual system inspection.Timothy Pyle"Great Biannual System Inspection"
Taylor did a great job with the biannual system inspection. He informed us of concerns he discovered and offered several solutions.
Timothy Pyle -
Super friendly and provided great service! Fast response and very knowledgeable.Abe"Super Friendly and Great Service"
Super friendly and provided great service! Fast response and very knowledgeable. Highly recommend Autumn Air Heating and Cooling! Thank you!
Abe -
I’ve used Autumn Air for all my AC needs and they are very professional with good customer service.Thomas Grubb"Very professional with good customer service"
I’ve used Autumn Air for all my AC needs and they are very professional with good customer service. Frank was great.
Thomas Grubb -
Autumn AC has continually provided top notch techs like Kolby.Nancy Harrow"Efficient, Accommodating, and Knowledgeable"
Efficient, accommodating, and knowledgeable. Autumn AC has continually provided top notch techs like Kolby. I have been a customer for 10 years. Thanks, Taylor.
Nancy Harrow -
Kolby was very professional and on time.Stephy Vasquez"Very professional and on time"
Kolby was very professional, on time, and his customer service was great.
Stephy Vasquez -
The technician was at my home by 9:30, which I thought was amazing service.Deena Eichelberger"Amazing service early this morning"
I called early this morning because my heater quit working. The technician was at my home by 9:30, which I thought was amazing service. He was knowledgeable and thorough. We now have heat again, which is great for the next few days of our winter.
Deena Eichelberger -
Autumn Air put in a new A/C unit for me in Jan 2023 and it has worked like a charm.Amy Vance"Autumn Air Put in a New A/C Unit"
Taylor is always professional and very friendly. He tries to suggest the most cost efficient changes if I have an issue. Autumn Air put in a new A/C unit for me in Jan 2023 and it has worked like a charm. I think these are good folks. Use them!
Amy Vance -
He was friendly, helpful, and just downright great.Clifford Osborn"He Was Friendly, Helpful, and Great"
Autumn Airtech. Mike came out to give me an estimate on ductwork underneath my house. Although he couldn't find any problem with the ductwork, he gave me a lot of helpful advice on how to make my heater work better. He was friendly, helpful, and just downright great. Thank you, Mike. Cliff
Clifford Osborn -
These guys were prompt, efficient, and very thorough with their work.Liam Jones"Prompt, efficient, and very thorough"
As a resident of Tolleson, finding good AC maintenance nearby can be a challenge. These guys were prompt, efficient, and very thorough with their work. Definitely keeping their number for future needs!
Liam Jones -
Absolute lifesavers, quick response, fair pricing and exceptional service.Elijah Jones"Absolute lifesavers"
My heat pump broke and we needed urgent heater repair in Glenhurst. Absolute lifesavers, quick response, fair pricing and exceptional service. It's rare to find such dedication and expertise!
Elijah Jones -
Kolby was very professional and did a complete system maintenance on our equipment.Mark Hacker"Kolby was very professional"
Kolby was very professional, did a complete system maintenance on our equipment, explained everything that he did. Great job!
Mark Hacker -
Every technician has been professional and made us feel well informed, and pricing is always reasonable.Becca Fish"Couldn't recommend a company more"
We have used Autumn for all our heating and AC needs and couldn't recommend a company more. Every technician has been professional and made us feel well informed, and pricing is always reasonable.
Becca Fish -
I've used them for years.Christina Childs"Autumn Air Is the Best"
Autumn Air is the best. I've used them for years. I would recommend Autumn Air to all.
Christina Childs -
This company has always been honest with their assessments of the units.Dusti Lopez"Very Courteous and Friendly"
Mike was very courteous and friendly. He arrived on time and made sure to explain everything he found. This company has always been honest with their assessments of the units. If nothing is wrong they will say that and not try to sell you something you do not need.
Dusti Lopez -
They are great about timely service at a reasonable price.Arlo Lorenz"Timely Service at a Reasonable Price"
I've been using Autumn for a couple of years now on a service contract. They are great about timely service at a reasonable price.
Arlo Lorenz -
Service Technician (Jason) was very knowledgeable and performed our AC maintenance items professionally.Wayne May"Very knowledgeable and professional"
Service Technician (Jason) was very knowledgeable and performed our AC maintenance items professionally. I would recommend this company to perform any AC/Heating services.
Wayne May -
Hard worker, super polite and helpful, always happy to share info and knowledge on what he’s doing for you.Eric Johnsen"Taylor Is an Awesome Guy"
Taylor is an awesome guy working for Autumn Air. Hard worker, super polite and helpful, always happy to share info and knowledge on what he’s doing for you. The company is super attentive and helpful, great service and great workers.
Eric Johnsen -
Tech was quick and very courteous.Chris Pugh"Tech was quick and very courteous"
Tech was quick and very courteous. Showed up on time. Thank you for your service.
Chris Pugh -
Kolby was very professional and answered all of my questions.Ava Cornelius"Very professional and helpful"
Kolby was very professional and answered all of my questions. Wishing he and Veronica the best in welcoming Luka to their family very soon!
Ava Cornelius -
Mike was on time and updated me on his findings.William Pfieffer"Mike was on time"
Mike was on time, did the checkup, and updated me on his findings.
William Pfieffer -
They went above and beyond, ensuring every part of my AC was in perfect working condition.Kevin York"Technicians were punctual, polite, and very knowledgeable"
We scheduled in a maintenance appointment and it was a breeze. The technicians were punctual, polite, and very knowledgeable. They didn't just do the basic checks; they went above and beyond, ensuring every part of my AC was in perfect working condition. They even gave me some easy-to-follow tips for keeping my unit running smoothly.
Kevin York -
Great service, easy explanation of what was/is going on.Sara Hern"Great service"
Great service, easy explanation of what was/is going on. Love they send a pic and ETA of arrival time.
Sara Hern -
I highly recommend Autumn Heating and Air as the service that their technician Frank has provided for the last 3 1/2 years has been outstanding.Chantel Marquardt"I highly recommend Autumn Heating and Air"
I highly recommend Autumn Heating and Air as the service that their technician Frank has provided for the last 3 1/2 years has been outstanding. Their prices for service and maintenance contracts are very reasonable!
Chantel Marquardt -
Knowledgeable, polite, efficient, and personable.Frank Gorenc"Taylor Was Wonderful!"
Taylor was wonderful! Knowledgeable, polite, efficient, and personable. He is the best!
Frank Gorenc -
They were able to get a technician out within an hour and quickly diagnosed a burnt wiring issue in the furnace.Larry Lorenz"They Will Be My First Call"
AC stopped working the day before Thanksgiving. I couldn't get a hold of the company that installed the unit, so I gave Autumn Air a call. They were able to get a technician out within an hour and quickly diagnosed a burnt wiring issue in the furnace which was likely caused by poor craftsmanship from the installer. The technician was professional and communicated the issue clearly. They will be my first call for any issues I have in the future.
Larry Lorenz -
The repairman was honest about the costs and didn't try to upsell unnecessary services.Charlie Marsh"Pleasantly Surprised by Heater Repair"
I was skeptical about calling a new company for heater repair, but I was pleasantly surprised. The repairman was honest about the costs and didn't try to upsell unnecessary services. He fixed the heater quickly and efficiently, and the warmth returned to our home in no time. It's refreshing to encounter such straightforward and effective service.
Charlie Marsh -
They exceeded my expectations with their heater repair service.Louis Scott"A Breath of Fresh Air"
We were looking for reliable HVAC service near Litchfield Park and stumbled upon this company. They exceeded my expectations with their heater repair service. The technicians were knowledgeable and courteous. A breath of fresh air in the service industry!
Louis Scott -
All the techs and office staff are always personable, knowledgeable, and reliable.Gojira Mosura"Personable, Knowledgeable, and Reliable"
I have been a customer of Autumn Air for many years. All the techs and office staff are always personable, knowledgeable, and reliable.
Gojira Mosura -
Mike came out and knew exactly what was wrong with it.Sarah Rodriguez"Autumn Air and Heating Is Amazing"
Autumn Air and Heating is amazing as always. They replaced our whole unit summer 2022, and they have kept up on all the maintenance since then for us. Recently, we had an issue with the unit not turning on, even when lowering the temperature. Mike came out and knew exactly what was wrong with it. He added the part that was fully covered under warranty, and I appreciate that he always explains the issues and the fix in a way that we can understand. We’re also always able to get an appointment very quickly, and the office is always polite and helpful when we call. Cannot recommend them enough!
Sarah Rodriguez -
Every service person has been prompt, professional and knowledgeable.Shelley Bain"Prompt, Professional, and Knowledgeable"
Every service person has been prompt, professional and knowledgeable.
Shelley Bain -
My technician, Taylor, was pleasant and efficient. He was very professional.J Hope"Pleasant and Efficient Technician"
My technician, Taylor, was pleasant and efficient. He performed the maintenance in a timely manner. He was very professional. I would recommend this company to anyone!
J Hope -
The value is great and technicians are very knowledgeable and confident.Gary Wyatt"Would Give Autumn Air an 11"
The service we received was very good, and the quality of service was outstanding. Would recommend Autumn Air for all your heating and cooling needs. The value is great, and technicians are very knowledgeable and confident. They are very thorough explaining what they did and, if necessary, explain any recommendations fully and listen to the customer. The office staff is top notch as well. If rating on a scale of 1–10, would give Autumn Air an 11. Thank you for being efficient and helpful in ensuring that our heating and cooling system is ready throughout the year.
Gary Wyatt -
Have had nothing but great experience with Frank and the rest of the team!Alex Diaz"Nothing but great experience"
This is my third year of using Autumn Air for maintenance; they are efficient and call you to schedule. Have had nothing but great experience with Frank and the rest of the team!
Alex Diaz -
So personable and quick and thorough!Nancy Neenan"Taylor is the best technician"
Taylor is the BEST technician we have ever had! So personable and quick and thorough!
Nancy Neenan -
The guys were there early and did a great job.Joe Hiner"Did a Great Job"
The guys were there early and did a great job. The house was cool by the afternoon. Very happy with their work.
Joe Hiner -
Mike the technician was knowledgeable about all phases of the service.Daniel Walker"Knowledgeable Technician"
Mike the technician was knowledgeable about all phases of the service that he was to provide. He also gave input on a new AC unit.
Daniel Walker -
It feels like he is taking care of our system, not just servicing it.Debbie Knapp"Very Thorough"
Very thorough. Same tech as last time... like the continuity. It feels like he is taking care of our system, not just servicing it.
Debbie Knapp -
He provided us with great service and was professional!Steve Moreno"He provided us with great service"
Frank C. came to service our unit. He was able to fit me in earlier than expected. He provided us with great service and was professional! He made a suggestion on buying a part and did not pressure me to purchase! Loved that! They’re coming back soon to service the unit for the winter.
Steve Moreno -
Mike was very knowledgeable and honest.Isaac Garcia"Very Knowledgeable and Honest"
Mike was very knowledgeable and honest. I would hire him again without a doubt.
Isaac Garcia -
Very pleased with his work and the company in whole.Troy Roney"Always on Time, Professional, and Honest"
Always on time, professional, and honest. Have used this company for the past three years and have had Taylor as the technician. Very pleased with his work and the company in whole.
Troy Roney -
Taylor Schimel from Autumn Air was extremely efficient, knowledgeable, and quick.Marcus Trollmann"Extremely Efficient and Knowledgeable"
Taylor Schimel from Autumn Air was extremely efficient, knowledgeable, and quick. I would hire him again. 5 stars out of 5!
Marcus Trollmann -
They are by far the best A/C company we have had.Glenda Nichols"Best A/C Company We Have Had"
This company has serviced our A/C unit for 3 years. They are by far the best A/C company we have had, and we plan to stick with them.
Glenda Nichols -
They came out within the hour and got us back up.VINNY S"They Got Us Back Up Within the Hour"
My warehouse units went out. They came out within the hour and got us back up. Thank God! From all my warehouse workers, thank you so much!
VINNY S -
They were out here and fixed the situation in no time.Chris Baker"So Glad I Called These Guys"
So glad I called these guys. My leaking old AC unit was just a mess. They were out here and fixed the situation in no time. Really nice, very professional.
Chris Baker -
Kolby is great! Very informative and talked us through the issue.Carey Antoszewski"Kolby Is Great!"
They were able to accommodate our schedule and handle the matter quickly. Kolby is great! Very informative and talked us through the issue.
Carey Antoszewski -
Did not try to oversell me on anything as others had tried.Jim Stewart"Only Mike Found the Leak"
Had other AC companies diagnose my AC problem, and only Mike from Autumn Air H&C found the leak in the system, which was at the condenser and was still under warranty. Mike verified the warranty, ordered the parts, replaced the faulty component, tested the system, and did not try to oversell me on anything as others had tried.
Jim Stewart -
Mike is always so professional and always takes the time to explain everything.Kari Pitcher"Highly recommend!"
Called at 4:00 p.m. on Friday and had someone out within a few hours! Mike is always so professional and always takes the time to explain everything. Highly recommend!
Kari Pitcher -
Frank was timely on his arrival and was very knowledgeable and professional.Jason Castro"Very knowledgeable and professional"
Frank was timely on his arrival and was very knowledgeable and professional. I highly recommend Autumn Air.
Jason Castro -
Completed the job in about an hour.Michael Prettyman"Completed the job in about an hour"
Showed up within 30 minutes and completed the job in about an hour.
Michael Prettyman -
Frank is the best tech we’ve ever had. Thorough, prompt and informative.Priscilla Huff"Frank is the best tech we’ve ever had"
Frank is the best tech we’ve ever had. Thorough, prompt and informative. Excellent service!
Priscilla Huff -
Frank was awesome, very personable and very professional.Mitch Moritomo"Frank was awesome"
Frank was awesome, very personable, very professional, clearly knows his stuff.
Mitch Moritomo -
We were very impressed with Kolby’s customer service and we highly recommend Autumn Air.R Foxx"We Highly Recommend Autumn Air"
We had an emergency AC outage, and Autumn Air had a tech onsite at 8 a.m. Kolby was able to quickly diagnose the issue and had the system back up in a few minutes. We were very impressed with Kolby’s customer service, and we highly recommend Autumn Air.
R Foxx -
Each time he’s been top-notch professional! Always on time, does his work efficiently, and has answered all my questions and concerns.Ashley Pokrant"Top-Notch Professional Technician"
Taylor has been the technician to come out and service my AC unit several times now. Each time he’s been top-notch professional! Always on time, does his work efficiently, and has answered all my questions and concerns without hesitation. It’s always a pleasure to see him pull up in the driveway! I know my equipment is in good hands when he’s the technician on the job!
Ashley Pokrant -
Couldn't recommend the Autumn Air team enough.Noh Bodi"Couldn't Recommend the Autumn Air Team Enough"
Kolby was at my property diagnosing the issue within thirty minutes. He also had the issue fixed within thirty minutes. Couldn't recommend the Autumn Air team enough.
Noh Bodi -
Very professional, company is very responsive and I’ve been very happy with them over the last few years.Jeff Hemly"Very Professional and Responsive"
Very professional, company is very responsive and I’ve been very happy with them over the last few years. Techs are very good and professional.
Jeff Hemly -
Kolby was very professional and friendly.Doogie M"Very professional and friendly"
Kolby was very professional and friendly and, as always, thorough.
Doogie M -
If I could give him 10 stars, I would. The absolute best!H G"Taylor is the absolute best tech"
I've used them for routine service on my AC/heat unit for a couple of years. Taylor is the absolute best tech around. Not only is he friendly and honest, but he is a great diagnostician. If I could give him 10 stars, I would. He came out for an emergency call on a Saturday night with no AC working. Figured out the issue and had it up and running in 10 minutes! The absolute best!
H G -
Mike did an excellent job. He is very friendly and explained everything that he did.Melida Espino"Mike did an excellent job"
Mike did an excellent job. He is very friendly and explained everything that he did and what needs to be done. Thank you for being so professional and honest!
Melida Espino -
I highly recommend Autumn Air Heating and Cooling. Great customer service and reasonable.Denise Campbell"I Highly Recommend Autumn Air"
I highly recommend Autumn Air Heating and Cooling. My downstairs unit went out and they were able to get a technician out ASAP. Great customer service and reasonable. Thank you!!
Denise Campbell -
Taylor takes care of me as if I were a family member.Debra Meyer"Taylor Is Always So Thorough"
Taylor M. is always so thorough when he inspects my heating and cooling systems, and when repairs come up, he is very professional, clean, and proficient at his job. I feel like Taylor takes care of me as if I were a family member. He wants to do his best for my comfort and safety!
Debra Meyer -
They got me in the same day and had fixed the problem in no time at all.Sabrina Vega"Amazing company and technician"
A/C stopped working in the middle of summer, of course, right? Lol. They got me in the same day and had fixed the problem in no time at all. Amazing company, and the technician was just awesome all around.
Sabrina Vega -
Taylor is always a delight to have over for service requests.Stephanie Bodger"Always a delight to have over"
Taylor is always a delight to have over for service requests. He is prompt and attentive and independent and respectful.
Stephanie Bodger -
Very professional, on time.Ralph Berdine"Very Professional, On Time"
Very professional, on time. It was warranty work, and they came out immediately and solved the issue.
Ralph Berdine -
Taylor was our service provider and he was absolutely amazing!Jessica Luchini"Absolutely Amazing Service Provider"
Taylor was our service provider and he was absolutely amazing! Highly recommend!
Jessica Luchini -
Had an AC emergency and Autumn Air responded to my initial request very fast and had a technician out to my house within a few hours.David Hauck"Had an AC Emergency"
Had an AC emergency and Autumn Air responded to my initial request very fast and had a technician out to my house within a few hours. Kolby was great, diagnosed the problem within minutes and now we have cold air again!
David Hauck -
This is the most honest company I have ever had to deal with.Melissa Cabigas"The Most Honest Company I Have Ever Dealt With"
It is hard to find honest people nowadays. But let me tell you about Autumn Air, this is the most honest company I have ever had to deal with. They always come out the same day and even show up earlier than the scheduled time. BIG SHOUT OUT TO COLBY, TAYLOR AND FRANK!! It is always a pleasure to see and speak to these gentlemen!! I recommend this company to everyone I know and you should do the same.
Melissa Cabigas -
Strongly recommend and will use again.Dan Griffiths"Great Service!"
Great service! Strongly recommend and will use again in the future!
Dan Griffiths -
Taylor was awesome and on time.Don Wilson"Taylor was awesome and on time"
Taylor was awesome and on time and did great work.
Don Wilson -
Excellent, reliable service as always from our tech, Taylor. They never disappoint. 10/10. Highly recommend.Nicole Wyatt"Excellent, reliable service as always"
Excellent, reliable service as always from our tech, Taylor. I've had the premium maintenance plan with Autumn Air for 5 years now. They never disappoint. The zone control motor went out in our master bedroom on July 29th. They came the same day and resolved the issue, so we could sleep comfortably until the replacement part comes in. 10/10. Highly recommend.
Nicole Wyatt -
Responded quickly and job well done. Very satisfied with the work done.Estelita Dodd"Responded quickly and job well done"
Responded quickly and job well done 👍 My downstairs unit was not working, so a new capacitor was installed. Since the upstairs unit’s capacitor is over two years old, I decided to get a new one installed too. The downstairs AC cooled down right away, and so did the upstairs. Very satisfied with the work done. Thank you, Frank!
Estelita Dodd -
I give this Autumn Air and Kolby a 5-star rating and I'd also fully recommend to all.Laurie Ward"Totally honest answers from Kolby"
Felt like I got totally honest answers from Kolby. And he showed me when he wasn't quite sure of the problem, he didn't just guess it, he did his research until he was positive for the right solution before he left my house. I do appreciate his total communication with me. I give this Autumn Air and Kolby a 5-star rating and I'd also fully recommend to all.
Laurie Ward -
First time using Autumn Air and was very impressed by how everything was handled from the beginning.Alleyn Ansay"First Time Using Autumn Air"
First time using Autumn Air and was very impressed by how everything was handled from the beginning. Our air was blowing warm at about 8 a.m. in the morning, and with a 3-year-old, I couldn’t wait long for someone to come out. Called around 8:15 a.m., and they were at the house very quickly checking everything out. The tech that came told me the pipe froze and immediately knew what was wrong. We have an older home, so the handler was also older. He showed me where to find the filter and to make sure it was cleaned monthly to avoid this again in the future. Our air was back to blowing cold air, thank God! He did give me some advice on looking into a newer system, no pressure at all! We scheduled for a future appointment for a follow up. Love them! Highly recommended!
Alleyn Ansay -
Very professional and great prompt service.Brian Alvarado"Great prompt service"
Great prompt service and very professional to help fix my issue.
Brian Alvarado -
Autumn Air was able to get someone to our house within a couple hours when most competitors didn’t have any availability.Zach Landingham"Will Definitely Be Using Autumn Air"
Our AC went out due to a bad part. Autumn Air was able to get someone to our house within a couple hours when most competitors didn’t have any availability. The HVAC professional Kolby diagnosed the issue and had the AC fixed very quickly. Will definitely be using Autumn Air in the future.
Zach Landingham -
Kolby arrived, was extremely polite, and got straight to work. His knowledge is incredible.Veronica Aguilar"I Am So Happy and Satisfied"
My service tech is Kolby. He made this horrible experience so much better. My AC broke, I called Autumn and they had someone come out the same day, it was right before the 117 degree weather. Kolby arrived, was extremely polite, and got straight to work. His knowledge is incredible. I am so happy and satisfied. I am definitely a returning customer.
Veronica Aguilar -
Have always reached out to Autumn Air ever since I spun the wheel at a home show and experienced the service they provide.Lorraine Lindsley"Frank Was Excellent"
Have always reached out to Autumn Air ever since I spun the wheel at a home show and experienced the service they provide!!! Frank was excellent!!! 5 STARS
Lorraine Lindsley -
Tyler communicates well and has a pleasant personality.Beatrice Kenney"Tyler Communicates Well"
119-degree day and they were busy but worked it out somehow. Tyler communicates well and has a pleasant personality.
Beatrice Kenney -
He was very thorough and responsive.Meg Kelleher"Very thorough and responsive"
Frank, the technician, let me know where he was on his way to my house. He was very thorough and responsive. He checked my unit on the roof and also discussed changing the air filter more often on my part. He was very helpful.
Meg Kelleher -
Honest and identified our potential issue quickly.eric cooper"Honest and Professional Service"
Kolby was very cool… honest and identified our potential issue quickly. I appreciate his professionalism!
eric cooper -
Taylor was cool under pressure and never let on that he was frustrated with all the troubleshooting he had to do.Archimedes Aquino"I Am Very Pleased With This Company"
AC quit at 9 p.m. last night. I called Autumn the next day at 8:30 a.m. They had someone at my house by 1:20 p.m., and he worked until 4:10 p.m. to find and fix the problem. It was 113 today and got to be 93 degrees in my house. The service plan and warranty I have with them paid for itself today. Taylor was cool under pressure and never let on that he was frustrated with all the troubleshooting he had to do. I am very pleased with this company!
Archimedes Aquino -
Amazing team that arrived to my place within 6 hours of calling.Brian Crockett"Amazing team"
Amazing team that arrived to my place within 6 hours of calling. Highly recommend!
Brian Crockett -
Technician was very polite and fixed the problem quickly.Dakota Becerra"Highly Recommend Autumn Heat and Air"
Called for the AC not working correctly and was told by another company it was an expansion valve problem. Afterwards, I called Autumn Heating and Air and they diagnosed it to be a bad capacitor. The technician was very polite and fixed the problem quickly. Also, the AC was under warranty and they did not charge for the part. Highly recommend Autumn Heat and Air.
Dakota Becerra -
Mike did an OUTSTANDING job! I just want to thank him and all involved!Karren Ford"Mike Did an OUTSTANDING Job"
I have used Autumn Air in the past for annual summer AC checkups, as well as made referrals. We had a small kerfuffle, which was handled remarkably well. Mike did an OUTSTANDING job! I just want to thank him and all involved! I'm so appreciative.
Karren Ford -
This company saved me $6,000 and were so kind and quick.Nichole Boonstra"This company saved me $6,000"
I couldn’t thank Autumn Air enough. I got an original assessment from Parker and Sons for $6,000 for an evap coil replacement and come to find out nothing needed to be replaced. Taylor changed my air filters and that’s all that was needed. This company saved me $6,000 and were so kind and quick. I will never go to another company.
Nichole Boonstra -
Quickly identified the problem and got it repaired.Michael Mazza"Quickly Identified the Problem"
Was able to quickly identify the problem and get it repaired quickly.
Michael Mazza -
He was able to diagnose and offer immediate solutions to the problem.Ralph Alamillo"My Sincerest Thanks to Frank"
I want to thank Frank for his professional and detailed communication regarding the repair of my unit. He was able to diagnose and offer immediate solutions to the problem. We are scheduling further repair and hope to get lucky that Frank will handle it. Regardless, if he is any indication of the type of associates employed at AAH&C, I am a lifelong customer. Again, my sincerest thanks to Frank!
Ralph Alamillo -
They have great customer service and are reliable and honest.Sean Grandinetti"Great customer service"
I’ve used Autumn Air for years. They have great customer service and are reliable and honest.
Sean Grandinetti -
Our tech Frank was awesome. AC not blowing cold air diagnosed the problem and had it fixed and blowing cold air in less than 10 minutes.Russell Coley"Our tech Frank was awesome"
Our tech Frank was awesome. AC not blowing cold air diagnosed the problem and had it fixed and blowing cold air in less than 10 minutes. Joshua and Autumn in the office were amazing too. Great job to you all.
Russell Coley -
He took the time to help us understand our setup and was very polite.Matthew Walker"Very Polite and Helpful Service"
Jason came out and did a full checkup on our AC system. He had some recommendations for us. He took the time to help us understand our setup and was very polite.
Matthew Walker -
Everything is now working perfectly and I couldn't be happier with the service.Hose A"Everything Is Now Working Perfectly"
Frank came and everything is now working perfectly and I couldn't be happier with the service.
Hose A -
It is amazing to me to see technicians working through night and day, making sure that the services are complete with their expertise.JW First"Autumn Air staff members are top notch"
Autumn Air staff members are top notch. It is amazing to me to see technicians working through night and day, making sure that the services are complete with their expertise and keeping folks up to date as services move along. Frank is special to us because of his outstanding care and whenever he comes to my home.
JW First -
Kolby Cable is absolutely amazing. Answers all of our questions every time.Kaycee Rees"Kolby Cable Is Absolutely Amazing"
Kolby Cable is absolutely amazing. Answers all of our questions every time. He made our daughter happy when he said he had time to see her new bearded dragon. Thanks, Kolby!!!
Kaycee Rees -
Great company to work with that I wholeheartedly recommend!J. S. (JS)"Great company I wholeheartedly recommend"
Frank the technician came out quickly to my home in 111-degree heat to fix the air conditioning unit that failed overnight. He diagnosed and fixed the problem within 10 minutes and got me up and running. It has been my experience over the years that many times an air conditioning repair company will use the opportunity of repairing a unit to immediately recommend replacing the AC. That did not happen in this case, even though the unit was approaching the end of its estimated life. Great company to work with that I wholeheartedly recommend! They do what they say they are going to do.
J. S. (JS) -
We were impressed by their service!! Taylor, the tech who came out, was timely, professional, and knowledgeable.Liz Riemer"Very impressed! Highly recommend"
We have been having issues with our AC that is only 2 years old. After going through two other companies wasting our time and money and our AC completely breaking, I found Autumn Air Heating & Cooling. We were impressed by their service!! Taylor, the tech who came out, was timely, professional, and knowledgeable. He knew right away, after describing our issue, what the problem was, and he literally had our AC up and running within 30 mins. Very impressed! Highly recommend.
Liz Riemer -
Autumn Air was still able to get us in for same day service.Heather M"Great Service! Thank You"
Last night we came home to that dreaded moment, where you're hit with a wall of heat... our A/C went out. Too late to make anything happen that night, so first thing this morning we made the call to Autumn Air and within moments an appointment was set, scheduled, and made for the same day. In a time where A/C units are going out left and right, extreme temps day after day with no reprieve, Autumn Air was still able to get us in for same day service. Before arrival they sent a text letting us know who our technician is going to be and a picture. Upon arrival he was pleasant, kind, and took well to my dogs. He went straight to work, we commented on our common interests of Jeeps and before I knew it, my air was back on and running cold. Payment process was easy and sent him on his way with a cold bottle of water. Great service! Thank you :)
Heather M -
Frank was excellent in completing the diagnosis to inform me what is keeping my AC from cooling.Lawrence Dean"Frank was excellent"
Frank was excellent in completing the diagnosis to inform me what is keeping my AC from cooling at this time. I appreciate the time he took in assisting me and now know what my home warranty needs to repair. Thank you, Frank...
Lawrence Dean -
I’ve been with them for a few years now and they are professional and well-priced.Lisa Daffern"This company is great!"
This company is great! I’ve been with them for a few years now, and they are professional and well-priced. The office staff and the repairmen are fantastic! I recommend them to everyone who needs AC work done. They’re the best! Frank was polite, professional, efficient, and explained everything he was doing. Well done! Thank you, Frank!
Lisa Daffern -
Didn't leave until I was satisfied and happy, excellent service.Joseph Butler"Excellent service, 100% recommend"
Frank was great, showed up, got to work immediately, and diagnosed the problem in less than 5 minutes. Answered all my questions and even checked a copper line I had concerns about. Didn't leave until I was satisfied and happy, excellent service. 100% recommend!!
Joseph Butler -
If you need any air conditioning services choose Autumn Air, they are the best.Martha Aguilar"The Best Company in Avondale, AZ"
The best company in Avondale, AZ. From the time we called we were treated like a friend or family. It was after hours, 9:30 p.m., and we were without A/C for 2 hours. The technician arrived less than an hour after we called. Frank was exceptional. He was very pleasant and professional. He immediately got to work and explained everything he was doing while determining where the problem was. He went into the attic and took photos of the pipe that needed unclogging and made sure we were clear on the repair and the cost before he started. He took care of it quickly and also replaced a capacitor on the unit outside. He was knowledgeable and confident in his approach and super helpful and quickly took care of all of our needs. I can't imagine what a different company might have charged us, but the fee was very affordable and again the service provided was exceptional. If you need any air conditioning services choose Autumn Air, they are the best. Thank you, Frank, for a great job.
Martha Aguilar -
Autumn is a top-tier, locally owned shop that just does things right.William Woods"Autumn Is a Top-Tier, Locally Owned Shop"
Autumn is a top-tier, locally owned shop that just does things right. Honest, friendly, really solid communication from front-end to owner. Mike came out and was super friendly and informative. Gave honest feedback and showed me pictures of what I couldn’t see—and best of all, wasn’t pushy. Whoever you’re with now as your service provider—fire them. Hire Autumn.
William Woods -
Hands down, Josh is very knowledgeable and professional.Notorious D"Hands Down, Josh Is Very Knowledgeable"
Hands down, Josh is very knowledgeable and professional. I was in a jam, and he helped me get through the whole process! Highly recommend.
Notorious D -
It’s hard to find an honest AC company, but Autumn Air is legit!Joseph"Autumn Air is legit!"
Frank was very knowledgeable, professional, and informative. He explained any issues we had with the system and didn’t try to upsell us on any unnecessary parts. It’s hard to find an honest AC company, but Autumn Air is legit! Highly recommend giving them a call for your air conditioning service.
Joseph -
Their service people are prompt, professional, and knowledgeable.pam maslowski"Prompt, Professional, and Knowledgeable"
I've used Autumn Air for my HVAC maintenance and service for a few years now. Their service people are prompt, professional, and knowledgeable. They have kept my heating and air conditioning units running well. I highly recommend them.
pam maslowski -
Autumn Air was fast, polite, and there when we needed them to be!Candice Davis"Autumn Air Was Fast, Polite, and There"
AC went out in a unit we have replaced stuff before. Our regular AC guy was on vacation for Memorial weekend, and I couldn’t get a hold of his on-call replacement. So on a Saturday afternoon, Memorial Day weekend, I took a chance and called this local company. We had a technician out in 15 minutes! It was the capacitor, which I thought it would be. But he had the part and replaced it real quick for around $150. I know my regular guy could have done it for less. But Autumn Air was fast, polite, and there when we needed them to be! Will use again.
Candice Davis -
His visit didn't feel rushed.Robin Hamlett"Jason was polite"
Jason was polite. His visit didn't feel rushed. He replaced some caps that were under my maintenance plan and cleaned the unit. I will ask for him on my next fall visit.
Robin Hamlett -
He fixed our issue quickly and we are very happy with Autumn Air! Great customer service!Pamela Bayless"Great customer service"
Jason showed up before the expected arrival and was professional, courteous, and knowledgeable. He fixed our issue quickly and we are very happy with Autumn Air! Great customer service! Thank you so much!
Pamela Bayless -
Mike came out this week to fix our A/C unit and he was very nice and professional.Christy Fincher"Always Been Happy With Them"
Mike came out this week to fix our A/C unit, and he was very nice and professional. We've been using Autumn Air for our home for several years and have always been happy with them. Definitely recommend them!
Christy Fincher -
They gave us more affordable solutions.Tessa Thompson"Taylor Was Very Knowledgeable"
We had them come give us a quote for more duct work; they gave us more affordable solutions. I had no questions when they left. Taylor was very knowledgeable.
Tessa Thompson -
I am beyond pleased with their services, not only have they quickly fixed my problem but also provided education on ways to maintain my heating system properly.Jose Martin"Their work is top-notch"
I contacted Autumn Air Heating & Cooling to repair a broken heater in my home. I was incredibly amazed at their level of service, as they were efficient in getting the job done. They had quality parts and all the necessary tools to get it done correctly. The technicians helped answer all my questions with patience and care. Overall, I felt that I received excellent service and would highly recommend them to anyone in need of heating repair services in the Avondale area. Their work is top-notch. I am beyond pleased with their services; not only have they quickly fixed my problem, but also provided education on ways to maintain my heating system properly. Highly recommended!
Jose Martin -
He was knowledgeable and informative but not pushy at all.Mike Haller"Kolby was great to work with"
Kolby was great to work with. He was knowledgeable and informative but not pushy at all. His bid to replace our entire HVAC system was very reasonable and lower than other estimates. Hopefully the install goes well.
Mike Haller -
It’s a breath of fresh air in today’s workforce!Assurance Relocation Systems"Jason is great and very knowledgeable"
Jason is great and very knowledgeable! It’s a breath of fresh air in today’s workforce! Highly recommended!
Assurance Relocation Systems -
Frank was awesome. He answered all my questions and was very professional with his work.Carlos Luz"Frank Was Awesome"
Frank was awesome. He answered all my questions and was very professional with his work. I will definitely use this company again. Highly recommended.
Carlos Luz -
The men were very polite and informative.Louise Wagner"Great job, on time"
Great job, on time. The men were very polite and informative.
Louise Wagner -
He arrived on time, asked what our needs were, and then proceeded to meet our every requirement.Joe Bookataub"Jason was the ultimate professional"
Jason was the ultimate professional - he arrived on time, asked what our needs were, and then proceeded to meet our every requirement. With explain the condition of our HVAC system.
Joe Bookataub -
We feel Frank went above and beyond to ensure that all the issues were addressed and we were happy.Ashelee Patel"We Are Pleased With the Service"
From the first point of contact with the company to the technician who came out, we are pleased with the service. Frank, our technician, arrived on time and was very professional. He took his time to explain the issues, educate us on our options, and give suggestions. We feel Frank went above and beyond to ensure that all the issues were addressed and we were happy. We definitely will be calling back to schedule seasonal maintenance on our second unit soon.
Ashelee Patel -
Mike did an excellent job at rescuing us from another sleepless hot night.vana"Mike did an excellent job"
Mike did an excellent job rescuing us from another sleepless hot night. I look forward to working with them in the near future for a new unit.
vana -
We feel confident that they will always do a great job with our AC units and we will continue to use them!Chris House"Highly Recommend Autumn Air Heating and Cooling"
We have been using Autumn Air Heating and Cooling for several years now at two different residences. We had Frank the first time and have requested him every time since. They are very professional, and Frank is an excellent technician. He’s a true professional, very knowledgeable, polite, and great at his job. We get two maintenance services every year, then call for any unexpected repairs, which luckily has only been once. They are very responsive, even in the middle of the summer. We feel confident that they will always do a great job with our AC units and we will continue to use them! Highly recommend Autumn Air Heating and Cooling!
Chris House -
On time, professional, all-around solid company.Caolan Head"Autumn Air and Heating Is the Way to Go"
Autumn Air and Heating is the way to go. On time, professional, all-around solid company.
Caolan Head -
Autumn Air went above and beyond to help my family be comfortable in less than 24 hours after calling and speaking to Angie!Teri G"Above and Beyond Service"
Autumn Air went above and beyond to help my family be comfortable in less than 24 hours after calling and speaking to Angie! Thank you! Thank you! Customers for life! Teri
Teri G -
We've used Autumn Air before and we've been very pleased with his work.Glo Salz"Very professional"
Taylor was very professional. We've used Autumn Air before and we've been very pleased with his work.
Glo Salz -
Mike was amazing!! And as always this company comes through for us.Regina Mckissick"Mike Was Amazing"
Mike was amazing!! And as always this company comes through for us. Have been with them for over 5 years and worth every penny!!!
Regina Mckissick -
Mike came on a Sunday evening to fix our AC. Awesome service.Bakn Blak"Awesome Service"
Mike came on a Sunday evening to fix our AC. He arrived less than an hour from my call. Awesome service. Thank you, Autumn Air. Ron
Bakn Blak -
Frank showed up with a smile, introduced himself, and went right to work.Luana Krueger"Highly Recommend!"
Frank showed up with a smile, introduced himself, and went right to work. He made a video for me to show me what he was doing/talking about since the AC unit is on the rooftop. The office staff are very courteous as well, and no one is pushy or rude. Highly recommend!
Luana Krueger -
He caught an amperage issue we were having and installed a regulator to fix it before the compressor went bad!thisisv167"Outstanding Service from Taylor"
Taylor was out today for our check-up. He was amazing. He caught an amperage issue we were having and installed a regulator to fix it before the compressor went bad! Wow! Outstanding!! Super impressed and thankful! Great service as always!!!
thisisv167 -
Called and they sent a technician out immediately; he was knowledgeable and fixed the problem quickly.Justin Masterson"Technician Fixed the Problem Quickly"
AC stopped working 10 months after install. Called and they sent a technician out immediately; he was knowledgeable and fixed the problem quickly. Informative and respectful, professional. Thank you!
Justin Masterson -
I’ve been a customer of Autumn Air Heating & Cooling for 8 years now and I’m satisfied with their work.Manny Cardona"Technician Frank Is Amazing"
I’ve been a customer of Autumn Air Heating & Cooling for 8 years now, and I’m satisfied with their work. I’ve had their preventive maintenance plan, and my 15-year-old unit is still going strong. Technician Frank is amazing! He explains and helps me understand what is going on with my AC unit.
Manny Cardona -
Very professional service at a low rate.Jane Noble"Very Professional Service at a Low Rate"
Very professional service at a low rate. Grateful to have my AC back.
Jane Noble -
Kolby was amazing! Showed up extremely quick from the time I called for service!Lindsey Smith"Kolby Was Amazing!"
Kolby was amazing! He showed up extremely quickly from the time I called for service! He was extremely knowledgeable and able to solve the problem and gave great advice on what to be aware of in the future! Very blessed I was able to find this company on Google! These are my AC/heating people! I couldn’t imagine using any other company!
Lindsey Smith -
They came out within a few hours and got us up and running in no time.Gale Saenz"They got us up and running"
The person that installed our unit ghosted us, so we referred to Autumn. They came out within a few hours and got us up and running in no time. Also had great pricing on a maintenance package!
Gale Saenz -
Very customer oriented.Barbara Allen (Goldie)"Excellent service"
Excellent service. Very customer oriented. Frank, James, and Josh.
Barbara Allen (Goldie) -
Taylor was on time and super friendly! Recharged my Freon and it appears to be working like new again![FeatherMC ]"Working Like New Again!"
Autumn Air was quick to come out and check on my garage mini-split. Taylor was on time and super friendly! Recharged my Freon, and it appears to be working like new again! Thanks for the quick service!
[FeatherMC ] -
Francisco is a very professional technician, very conscious in every service that he performs.Laura Pizano"Very Professional Technician"
Francisco is a very professional technician, very conscious in every service that he performs. I’m proud to have Francisco as my technician.
Laura Pizano -
Amazing worker Frank who arrives on time, is professional, and clearly outlines the needs during every visit.Lynda Ferro"Amazing worker Frank"
Amazing worker Frank who arrives on time, is professional, and clearly outlines the needs during every visit. I personally request him for every visit because of all of his positive attributes.
Lynda Ferro -
Autumn Air has been servicing our family's air conditioning for well over a decade with nothing but flawless service.Cobo's Customs"Flawless Service and Great Prices"
Autumn Air has been servicing our family's air conditioning for well over a decade with nothing but flawless service and great prices.
Cobo's Customs -
Kolby assisted me in getting the best system for my home and completed the job very fast.Renalda Cardenas"They did a great job from start to finish"
They did a great job from start to finish. Kolby assisted me in getting the best system for my home and completed the job very fast. I am very happy with the work they did.
Renalda Cardenas -
Kolby was my technician and he was very straight up and honest and was really nice about it and not pushy at all.Ian Blain"Very Impressed by Autumn Air"
I was looking for an estimate from an affordable company after getting a ridiculous quote from Goettl. I was recommended this company by a few different people on Facebook, and I have nothing but positive things to say. The owner reached out and told me they would call me after hours. They set up an appointment the very next day. Kolby was my technician, and he was very straight up and honest and was really nice about it and not pushy at all. He was just happy to be there to get me an estimate and help any way that he could regardless of what decision I made. I ended up going with a different company to save a bit, but I was very impressed by Autumn Air!
Ian Blain -
Courteous, efficient, and thorough. His passion shows in his work!Angel Martinez"Taylor was awesome as always!"
Taylor was awesome as always! Courteous, efficient, and thorough. His passion shows in his work!
Angel Martinez -
Very polite and professional, always on time, explains what he is doing and what needs to be done.Herlinda Villegas"Very Polite and Professional"
Very polite and professional, always on time, explains what he is doing and what needs to be done as well as how things are. We appreciate his service. Thank you, Frank.
Herlinda Villegas -
Taylor was knowledgeable, courteous, respectful, and answered all my questions.Michele Briggs"I Will Definitely Be Using Autumn Air Again!"
I found reviews on Nextdoor regarding Autumn Air when my heating system wasn't working quite right, and of course, it was on a Sunday. I called them and they sent out Taylor Schimel a few hours later. He tested, diagnosed, ordered the parts, and made an appointment to come back out when the part was received, which he did a few days later. Taylor was knowledgeable, courteous, respectful, and answered all my questions. He never tried to sell me any products, which I really liked. I will definitely be using Autumn Air again!
Michele Briggs -
Would highly recommend this company and the tech, Kolby Cable.Cinda Middleton"Would highly recommend this company"
The tech was very knowledgeable about our system and how the app worked and taught us how to use the app as well. Would highly recommend this company and the tech, Kolby Cable.
Cinda Middleton -
Taylor is a fantastic technician with tons of knowledge and expertise.Audrey Looker"Taylor is a fantastic technician"
Taylor is a fantastic technician with tons of knowledge and expertise. He took the time to explain options for repair and replacement. The service provided fixed the problem. I signed up for the maintenance program and know that I will have peace of mind for the future. I would highly recommend Autumn.
Audrey Looker -
Very thoughtful and explained everything I needed to know.Susan Fini Dies"Frank and team were great"
Frank and team were great. Very thoughtful and explained everything I needed to know.
Susan Fini Dies -
They always go above and beyond expectations, and perform highly professional work.Steve Hambruch"Simply the Best in the Business"
Josh, Jason, and the whole crew of Autumn Air are simply the best in the business. They have installed 4 new A/C systems for us, and performed service, maintenance, and inspections on others. They always go above and beyond expectations, and perform highly professional work. Highly recommend.
Steve Hambruch -
Always on time, pleasant, and efficient.Bert Forster"Autumn Air Is the Only Company I Use"
I’m a Canadian snowbird. Autumn Air is the only company I have used in the 13 years I’ve been coming here. Always on time, pleasant, and efficient. Highly recommend.
Bert Forster -
Not only did they tune my AC unit, they possibly saved our lives.Brian G"Autumn Air Has Changed My View"
I had one of Autumn Air techs come out for an AC tune up and it became much more than that! He was awesome; he went above and beyond what any tech should have. I have never trusted AC companies, felt they are like car dealers, but Autumn Air has changed my view, at least for their company. Not only did they tune my AC unit, they possibly saved our lives, being our heater hose was disconnected and carbon monoxide could have been coming out if it had been turned on! I can't thank this company enough for the customer service they provided on their visit to my family's home!
Brian G -
He is a genuine, dedicated and efficient young man.JM K"He is a genuine, dedicated and efficient young man"
Thank you for Kolby. I just read your post and he has just left. He is a genuine, dedicated and efficient young man. He needs to be acknowledged by word and gratuity. You are fortunate to have such an employee. Thank you for your service and Merry Christmas! Janet Koepnick
JM K -
He was friendly and professional. He explained everything he did clearly.Zane Kissling"Top Level Service"
My tech was Frank. He arrived when he said he would. Actually, he was early. He was friendly and professional. He explained everything he did clearly. I feel I got top level service.
Zane Kissling -
Great service upfront with pricing.Matthew Rombouts"Great service upfront"
Autumn Air came out and was able to diagnose my rollout switches malfunctioning. Great service upfront with pricing.
Matthew Rombouts -
I won't use anyone else again when it comes to my AC.Adam Garcia"I won't use anyone else again"
AZ in the middle of the summer, your AC stops working... who are you going to call?! Autumn Air Heating and Cooling. I saw online they had over 600 reviews and were a 4.9. I called late in the evening when other companies were closed, and they answered and sent someone out! Taylor came out and fixed our AC. Didn’t try to tell us we needed a new unit. Just fixed it. He was really professional and polite, even after working on our roof at 9:30 p.m. He not once mentioned a Google review (some companies ask for them!). I won’t use anyone else again when it comes to my AC.
Adam Garcia -
Super friendly and, most importantly, honest!Sarah Owens"They Are Life Savers"
They are life savers!! Super friendly and, most importantly, honest! So thankful that I could get my AC back up and running the same day. Thank you so much, Autumn Air!
Sarah Owens -
They had someone in my house the next morning by 8 a.m. and had my AC fixed in no time.Thomas Oakley"Had My AC Fixed in No Time"
Less than 12 hours from the time I messaged them on Facebook at 9:30 p.m., they had someone in my house the next morning by 8 a.m. and had my AC fixed in no time, and this all happened over a Saturday and Sunday. I didn't think I was going to get anyone to come in for a few days with how AZ can be. Very glad I called, and my cats and my wife say thank you.
Thomas Oakley -
Autumn Air was the only one who understood our needs and quickly came to our rescue.Nina Grubbs"Came to Our Rescue"
Our air conditioner went out during the August heat. We called many companies, but Autumn Air was the only one who understood our needs and quickly came to our rescue. The technician was so thorough and kind. He fully explained what was wrong with our unit and guided us through the process.
Nina Grubbs -
So very glad I did and will be from now on!!Betsy FitzPatrick"Fast Response and Professionalism"
I want to thank Autumn Air Heating and Cooling for the fast response and professionalism when we had an air conditioning problem. First-time homeowner and didn’t know who to call, I read reviews and went with Autumn. So very glad I did and will be from now on!! Shout out to Kolby who was fantastic!!
Betsy FitzPatrick -
They were phenomenal. Will use again!Diane Marin"They were phenomenal"
They were phenomenal. Needed my AC checked on a Saturday night and they were the only ones available. Will use again! Thank you so much for coming through and helping us resolve the problem immediately.
Diane Marin -
Autumn Air fixed my air conditioner in record time.Patsy Brennan"Autumn Air Fixed My Air Conditioner"
Had recent service for my air conditioner. Autumn Air fixed my air conditioner in record time. Much appreciated in our hot summer months.
Patsy Brennan -
Frank is fantastic! Very professional!Amy Moses"Frank Is Fantastic!"
Frank is fantastic! We had our AC tuned up and he was knowledgeable and explained everything clearly. Very professional! Being a Realtor, it’s important to have good contractors and Autumn Air is on top of my list. Thank you for your great service! I will continue to refer you!
Amy Moses -
We were so impressed with Taylor! He was very professional, knowledgeable, caring, and fixed the issue fast!Brittany Barnum"We’re forever customers of Autumn Air"
I can’t say thank you enough to Taylor and Josh with Autumn Air Heating & Cooling. Our A/C unit went out because of the crazy AZ monsoons, and we called Chas Roberts, who our A/C unit is actually serviced through, and they couldn’t help us until next Monday in 115-degree heat! Josh with Autumn Air was referred to us through a couple of our neighbors, and he had his tech, Taylor, who was on call, who literally was at our house within 3 hours, same day! We were so impressed with Taylor! He was very professional, knowledgeable, caring, and fixed the issue fast! We’re forever customers of Autumn Air Heating & Cooling! Thanks, gentlemen!
Brittany Barnum -
He was knowledgeable, resourceful, informative, and most of all cared.Donald King"Knowledgeable, Resourceful, and Caring"
Thank you to Autumn Air, specifically Taylor. He showed up well ahead of the after-hours timeframe quoted. He was knowledgeable, resourceful, informative, and most of all cared. The house was already over 90 degrees inside. He troubleshot the system and did what was needed to get it back up and running. I learned quite a bit about my own system through casual conversation with Taylor. I will definitely be having them back to quote a new system replacement. I will be referring Autumn Air to everyone who asks. Thank you!
Donald King -
Autumn Air was very fast in coming to our rescue after our AC went out.Pat Muldoon"Prompt, Professional Service"
Autumn Air was very fast in coming to our rescue after our AC went out. Prompt, professional service at affordable prices.
Pat Muldoon -
Thank God Autumn Air Heating & Cooling helped us out and got us squared away quickly since our upstairs went out last Wednesday night.Brian West"Autumn Air Heating & Cooling Helped Us Out"
Well, we were hoping to put a pool in this summer. Instead, we bought new AC’s since one or both go out every summer. Thank God Autumn Air Heating & Cooling helped us out and got us squared away quickly since our upstairs went out last Wednesday night. Jason and Taylor are our techs and top notch. Thank you, Josh Nepa and Kolby Cable, for making this an easy process!!
Brian West -
Our family is super appreciative that we didn't have to wait and were able to sleep in our own beds that night!A.J. Crader"Our A/C Fixed Within Hours"
I came home from work to our A/C blowing warm air, and they were able to come and had my A/C fixed within a couple of hours! Our family is super appreciative that we didn't have to wait and were able to sleep in our own beds that night! Thank you!
A.J. Crader -
Scheduling, service, and costs were all awesome!Laura Dunbar"Scheduling, Service, and Costs Were Awesome"
Scheduling, service, and costs were all awesome! Definitely use again.
Laura Dunbar -
Performed a deep vent and duct cleaning.Andrew Diaz II"Did an Amazing Job"
Performed a deep vent and duct cleaning, did an amazing job at a fantastic price!
Andrew Diaz II -
Awesome technician, very knowledgeable.Justin Ingenito"Awesome Technician"
Awesome technician, very knowledgeable. The work was affordable. Would highly recommend.
Justin Ingenito -
I appreciate your guys' help repairing my AC.Jordanlee Foss"I appreciate your guys' help"
I appreciate your guys' help repairing my AC, I don't know what I would have done. No one answered their phone and who could come out ASAP during my family's time of need thanks again guys.
Jordanlee Foss -
If you want it done right the first time, this is the place to go.Nathaniel Edwards"If You Want It Done Right"
If you want it done right the first time this is the place to go.
Nathaniel Edwards -
Amazing customer service and pricing.Honda Vapor"Amazing Customer Service and Pricing"
I would recommend for anyone in the need of amazing customer service and pricing.
Honda Vapor -
Excellent company to do business with. I would highly recommend.Chuck Myers"Excellent company to do business with"
Excellent company to do business with, showed up on time and did exactly what they were going to do. I would highly recommend.
Chuck Myers -
They spent half a day looking up information for me. I am blown away by this.Richie Winter"Most amazing customer service"
Most amazing customer service I have ever received. I was dealing with home warranty issues and their unprofessional service providers. They denied my claim and offered no help. I gave Autumn Air a call and I was amazed at their service. Instead of them sending someone out and charging me, they were able to help me with information and service on contacting the manufacturer warranty. They spent half a day looking up information for me. I am blown away by this. I don’t know many companies that would just help you out by being good, honest business professionals. For any future AC or heating needs they will be my first call for sure. Thank you Autumn Air!!
Richie Winter -
It's been a long time since an A/C technician has left me confident that the job was done correctly.Richard"The guy is a pro from start to finish"
Taylor, from Autumn Air, came to my home for an A/C tune-up in May 2022. The guy is a pro from start to finish. When talking to him, you immediately recognize his professionalism and intelligence. It's been a long time since an A/C technician has left me confident that the job was done correctly. I just regret not using Autumn Air before now. Lesson learned going forward!! I highly recommend Autumn Air!! Ask for Taylor!!
Richard -
Autumn Air came out to perform my annual maintenance and, as always, were reliable and on time.Thomas Miller"Reliable and On Time"
Autumn Air came out to perform my annual maintenance and, as always, were reliable and on time. Always explain what they do and if anything looks out of the ordinary.
Thomas Miller -
He was prompt and professional.Taryn Goslow"Had a Great Experience with Kolby"
Had a great experience with Kolby. He was prompt and professional. He took his time explaining what the issue was and ensuring it was resolved. Thanks again!
Taryn Goslow -
This young man is professional, efficient, and very knowledgeable.Jasmine Mendoza"This Is the Company I Will Be Sticking With"
Recently moved to AZ and this is the third company I've utilized. This is the company I will be sticking with for all my air conditioning related needs. They sent one of their techs, Frank, and he was at my home in a timely manner. This young man is professional, efficient, and very knowledgeable. I appreciate him taking time to explain exactly what was going on and what I needed. I definitely will recommend this company to my family.
Jasmine Mendoza -
Kolby did an amazing job servicing my heat pump.Schmucks Everywhere"He did an amazing job"
Autumn Air sent Kolby out a few weeks ago to service my heat pump, and he did an amazing job!
Schmucks Everywhere -
Very efficient at getting the job done.Samara Mendoza"Nice and easy people to talk to"
Nice and easy people to talk to. Very efficient at getting the job done.
Samara Mendoza -
Kolby serviced my HVAC system and did an amazing job!Mallory MacNeille"Kolby Did an Amazing Job"
Kolby serviced my HVAC system and did an amazing job! Highly recommend! Very professional!
Mallory MacNeille -
He was on time, efficient, and knowledgeable.Julie Rodriguez"He Did a Great Job"
We had Frank come out a few days ago, and he did some AC repairs and did a great job. He was on time, efficient, and knowledgeable. Thank you for great service.
Julie Rodriguez -
Friendly and professional. He explained everything and was very thorough.Kara Cable"Kolby Was Great"
The technician that came out, Kolby, was great! Friendly and professional. He explained everything and was very thorough.
Kara Cable -
He explained everything to me and made sure I understood every little bit of it.Alec Harnett"Very Professional Person"
Kolby worked on my house and is a very professional person. He explained everything to me and made sure I understood every little bit of it. I strongly recommend going to Autumn Air Heating & Cooling for any work that needs done and ask for Kolby.
Alec Harnett -
Outstanding company. Professional, hardworking, won't try to upsell things you don't need.Daniel"Outstanding company"
Outstanding company. Professional, hardworking, won't try to upsell things you don't need. I had my A/C unit go out. Thinking it was the whole unit that needed to be replaced, I did some research and called up Autumn Air. They came out immediately and took a look. Found out it was just a capacitor, which they replaced at a well reasonable price. A/C unit was back up and running!!!
Daniel -
Professional and trustworthy.Rebel JCW"Professional and Trustworthy"
Professional and trustworthy. And provide top quality work.
Rebel JCW -
He communicated with me through the whole process as I am a single mom and need the knowledge.Miranda Harnett"Very Skilled HVAC Technician"
Kolby Cable came to my home to install an A/C unit. I’m very pleased to say he used his management skills very well. He communicated with me through the whole process as I am a single mom and live on my own and need the knowledge. I recommend asking for Kolby when you have an issue or need an installation because he’s a very quick thinker and straight to the point when asking a lot of questions! Thank you, Kolby, for your awesome customer service skills. You are one very skilled HVAC TECHNICIAN.
Miranda Harnett -
Taylor Schimel was amazing!Hannah Coleman"Taylor Schimel Was Amazing"
Taylor Schimel was amazing! Will definitely use this company again and refer my family and friends.
Hannah Coleman -
He was professional and did a good job.Cami Harnett"Professional and Did a Good Job"
Kolby came out and serviced my unit. He was professional and did a good job.
Cami Harnett -
Frank explained all the services being done and he explained it so well!Blanca OC"Professional, Fast, Trustworthy and Reliable"
Professional, fast, trustworthy and reliable!! Definitely would refer them!! As a woman, it’s scary looking into AC expenses without thinking, am I being ripped off? Frank explained all the services being done, and he explained it so well! He disclosed all the prices upfront prior to me signing off, so I wouldn’t have any surprises, and answered all my questions. Thank you, young man. I will be using your company's services in the future and signed up for the warranties for maintenance. Your techs are what give a good or bad impression of the company, and Frank was very knowledgeable and so helpful with all my questions and concerns. Thank you, young man!
Blanca OC -
Autumn Air tech Taylor was very knowledgeable and set the right expectations on what he was doing.Jon S"Very happy with the service provided"
With so many AC companies out there, it's hard to pick the right one. Let me save you some time. Autumn Air tech Taylor was very knowledgeable and set the right expectations on what he was doing. I am very happy with the service provided. Do yourself a favor and give them a try if you are in need of service to your unit.
Jon S -
Will continue to use Autumn Air Heating and Cooling for any problems I have with my AC.Jenny Olague"Very Efficient Company"
Very efficient company. Will continue to use Autumn Air Heating and Cooling for any problems I have with my AC. Definitely recommend! Frank was very friendly and was clear with what was going on with my AC.
Jenny Olague -
Frank was on time, professional, and kind!Jennifer Ruiz Brambila"Great Tech & Good Company"
Frank was on time, professional, and kind! He explained everything he was doing in detail! Great tech and good company.
Jennifer Ruiz Brambila -
Helped us fix our air in the dead of the AZ heat!Amado Deniz"What a life saver!"
I’ve used this company twice; both times, Taylor Schimel was our tech. Very knowledgeable and kind man. Helped us fix our air in the dead of the AZ heat! I have two small toddlers, so you can imagine the panic when our air stopped working. He showed up quickly. The second time was just something simple and quick. Thank you, Taylor. What a life saver!
Amado Deniz -
Kolby arrived on time, identified the issue with my AC, and had it back up and running within an hour.Veronica (Ronnie)"Very professional and affordable"
Very professional company and affordable. Kolby arrived on time, he identified the issue with my AC and had it back up and running within an hour. I would recommend this company to anyone.
Veronica (Ronnie) -
They did a great job from start to finish.Elk “elknodeer” Deer"Great People to Work With"
Great people to work with. They did a great job from start to finish. Would use them again and recommend them to anyone needing A/C or heating work.
Elk “elknodeer” Deer -
We found him to be very professional and courteous! He was on time and explained everything to us as he worked.Ellenor Schimel"Very professional and courteous"
The technician that came out to our home was Taylor Schimel. We found him to be very professional and courteous! He was on time and explained everything to us as he worked. We would definitely recommend him!
Ellenor Schimel -
He was on time and very professional.Marci schimel"Taylor did a great job!"
Taylor did a great job! He was on time and very professional. He answered all my questions, and I was very comfortable with him. I will definitely be using Autumn Air again!
Marci schimel -
He was on time, polite, and did a wonderful job! I would highly recommend this company/Taylor to our friends/family if they needed service.Mariah Johnson"Very knowledgeable and kept us updated"
Taylor was very knowledgeable, and he kept us updated on everything he was doing. He was on time, polite, and did a wonderful job! I would highly recommend this company/Taylor to our friends/family if they needed service. Thank you again!
Mariah Johnson