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Health & Safety COVID-19
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Health & Safety at Autumn Air Heating & Cooling

Our Commitment to Every Home We Enter

Since 2003, Autumn Air Heating & Cooling has been a family-owned part of the West Valley community. The team entering your home is the same team that lives here, and that accountability shapes how we show up for every visit. We remain fully available for all HVAC needs: routine maintenance, emergency repairs, and new installations. We hold ourselves to service standards that protect both your household and our technicians on every call.

Our technicians are available 24/7, every day of the year. Customers have reached us at 9:30 pm and had a technician at the door in under an hour. Owner Joshua Nepa personally manages chat support and coordinates after-hours emergency dispatch, so our health and safety standards aren’t just written down somewhere. They’re enforced by the same person who built this company. With a 4.9-star rating across more than 1,510 customer reviews, that consistency shows.

To schedule service or ask any questions about an upcoming visit, contact us or call (602) 905-6468.

If Someone in Your Home Is Ill

Before we arrive, we ask that you let us know if anyone in the household is experiencing symptoms such as fever, cough, or respiratory illness. If illness is present, rescheduling is the right call. It protects your family and our technicians equally. We’d rather make it easy to move an appointment than put anyone at risk.

If your health circumstances change between booking and your scheduled visit, please contact us as early as possible so we can adjust. For households with an urgent HVAC need where rescheduling isn’t an option, our technicians can discuss ways to minimize contact during the visit.

The People Entering Your Home

Every technician at Autumn Air Heating & Cooling is a credentialed professional. Our team holds NATE credentials, BPI certification, Master Heat Pump certification, and qualification status with both Arizona Public Service (APS) and Salt River Project (SRP). NATE, the North American Technician Excellence credential, is the nation’s largest nonprofit certification organization for HVAC technicians and the industry’s leading independent standard for competency.

Our conduct standards match that level of preparation. Technicians limit movement to the work areas of your home, communicate clearly about what the job requires, and use PPE appropriate to the visit. We sanitize before and after the job. If we find something unexpected during a visit, we explain what we found, show photographic evidence when it’s relevant, and confirm the cost with you before starting any repair. No surprises.

We’ve been BBB-accredited since May 2004 and participate in the Arizona Registrar of Contractors’ residential recovery fund. These accountability structures reflect how seriously we take the trust you place in us when you open your door.

Your HVAC System & Indoor Air Quality

A well-maintained HVAC system does more than regulate temperature. It directly affects the air your household breathes every day. Dust, allergens, and airborne contaminants circulate through your ductwork, which is why filter replacement and duct condition aren’t just efficiency questions. They’re health questions.

We offer indoor air quality services including advanced filtration, duct cleaning, and air purification. During our maintenance tune-ups, NATE-certified technicians clean the air handler, replace air filters, check refrigerant levels, inspect ductwork for leaks, calibrate the thermostat, and verify safety controls, all to factory specifications. Keeping your system in good shape is one of the most impactful things you can do for the air quality inside your home.

Schedule a Visit or Ask Us a Question

We’re here when you need us: same day, after hours, and every day of the year. Whether you’re scheduling routine maintenance, dealing with an urgent repair, or want to talk through what to expect from a visit, our team is ready to help.

Call us at (602) 905-6468, or use our contact form to reach us online. We can get back to you promptly and get the right technician to your home.

Collage of Autumn Air technicians in patriotic uniforms working on residential HVAC equipment and standing with branded service vans.

4.9 Stars From 1,510+ Customers

Not luck. Just 20 years of doing right by our customers.

Read the Reviews
    "Fantabulous company, hands down!"
    Came to repair my broken unit the same day I called! Frank was extremely knowledgeable and completed the work efficiently.
    liz Jovanovich
    "Very highly recommended!"
    Good company and very good people to deal with. They are always on time and professional.
    Ghedan Eliya
    "Great job with all 3 units!"
    They've done a great job with all 3 units. When they replaced one, they did the best job ever. Thank you, Kolby!
    shelli marti
    "Employees Make a Business"
    James is the best! He is always friendly, efficient, and above all honest. It is a pleasure dealing with Autumn Air.
    Kathleen Fleet
    "Kolby always does a great job."
    He was very professional, and very thorough in his work.
    Daniel Guerrero
    "Very happy with all the work"
    All the guys are great here, very happy with all the work they've done for many years.
    shelli marti
    "Kolby Was Very Informational & Pleasant"
    Kolby was very informational & pleasant.
    brenda becraft
    "Life Savers"
    Frank was on time, professional, and fast.
    Jorge Terrones
    "It was a great relief to get same-day service"
    Frank did an incredible job flushing our clogged AC water drain line that leaked to the ceiling.
    Judith Pascual
    "Autumn Air is my go-to company"
    Autumn Air sent Kolby, and he was phenomenal.
    Ron Spellecy
    "We’ve Been Using This Company for Over 5 Years"
    We absolutely love that we consistently get the same tech because he already knows our unit, its history, and any previous work that’s been done.
    Jena Throne
    "Adam did a fantastic job"
    Adam did a fantastic job of taking care of my AC issue. He was quick, courteous, and explained things to me in a way that made sense.
    Jeff dominianni
    "Fantabulous company, hands down!"
    Came to repair my broken unit the same day I called! Frank was extremely knowledgeable and completed the work efficiently.
    liz Jovanovich
    "Very highly recommended!"
    Good company and very good people to deal with. They are always on time and professional.
    Ghedan Eliya
    "Great job with all 3 units!"
    They've done a great job with all 3 units. When they replaced one, they did the best job ever. Thank you, Kolby!
    shelli marti
    "Employees Make a Business"
    James is the best! He is always friendly, efficient, and above all honest. It is a pleasure dealing with Autumn Air.
    Kathleen Fleet
    "Kolby always does a great job."
    He was very professional, and very thorough in his work.
    Daniel Guerrero
    "Very happy with all the work"
    All the guys are great here, very happy with all the work they've done for many years.
    shelli marti
    "Kolby Was Very Informational & Pleasant"
    Kolby was very informational & pleasant.
    brenda becraft
    "Life Savers"
    Frank was on time, professional, and fast.
    Jorge Terrones
    "It was a great relief to get same-day service"
    Frank did an incredible job flushing our clogged AC water drain line that leaked to the ceiling.
    Judith Pascual
    "Autumn Air is my go-to company"
    Autumn Air sent Kolby, and he was phenomenal.
    Ron Spellecy
    "We’ve Been Using This Company for Over 5 Years"
    We absolutely love that we consistently get the same tech because he already knows our unit, its history, and any previous work that’s been done.
    Jena Throne
    "Adam did a fantastic job"
    Adam did a fantastic job of taking care of my AC issue. He was quick, courteous, and explained things to me in a way that made sense.
    Jeff dominianni

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