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Health & Safety COVID-19
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Health & Safety at Autumn Air Heating & Cooling

Our Commitment to Every Home We Enter

Since 2003, Autumn Air Heating & Cooling has been a family-owned part of the West Valley community. The team entering your home is the same team that lives here, and that accountability shapes how we show up for every visit. We remain fully available for all HVAC needs: routine maintenance, emergency repairs, and new installations. We hold ourselves to service standards that protect both your household and our technicians on every call.

Our technicians are available 24/7, every day of the year. Customers have reached us at 9:30 pm and had a technician at the door in under an hour. Owner Joshua Nepa personally manages chat support and coordinates after-hours emergency dispatch, so our health and safety standards aren’t just written down somewhere. They’re enforced by the same person who built this company. With a 4.9-star rating across more than 1,510 customer reviews, that consistency shows.

To schedule service or ask any questions about an upcoming visit, contact us or call (602) 905-6468.

If Someone in Your Home Is Ill

Before we arrive, we ask that you let us know if anyone in the household is experiencing symptoms such as fever, cough, or respiratory illness. If illness is present, rescheduling is the right call. It protects your family and our technicians equally. We’d rather make it easy to move an appointment than put anyone at risk.

If your health circumstances change between booking and your scheduled visit, please contact us as early as possible so we can adjust. For households with an urgent HVAC need where rescheduling isn’t an option, our technicians can discuss ways to minimize contact during the visit.

The People Entering Your Home

Every technician at Autumn Air Heating & Cooling is a credentialed professional. Our team holds NATE credentials, BPI certification, Master Heat Pump certification, and qualification status with both Arizona Public Service (APS) and Salt River Project (SRP). NATE, the North American Technician Excellence credential, is the nation’s largest nonprofit certification organization for HVAC technicians and the industry’s leading independent standard for competency.

Our conduct standards match that level of preparation. Technicians limit movement to the work areas of your home, communicate clearly about what the job requires, and use PPE appropriate to the visit. We sanitize before and after the job. If we find something unexpected during a visit, we explain what we found, show photographic evidence when it’s relevant, and confirm the cost with you before starting any repair. No surprises.

We’ve been BBB-accredited since May 2004 and participate in the Arizona Registrar of Contractors’ residential recovery fund. These accountability structures reflect how seriously we take the trust you place in us when you open your door.

Your HVAC System & Indoor Air Quality

A well-maintained HVAC system does more than regulate temperature. It directly affects the air your household breathes every day. Dust, allergens, and airborne contaminants circulate through your ductwork, which is why filter replacement and duct condition aren’t just efficiency questions. They’re health questions.

We offer indoor air quality services including advanced filtration, duct cleaning, and air purification. During our maintenance tune-ups, NATE-certified technicians clean the air handler, replace air filters, check refrigerant levels, inspect ductwork for leaks, calibrate the thermostat, and verify safety controls, all to factory specifications. Keeping your system in good shape is one of the most impactful things you can do for the air quality inside your home.

Schedule a Visit or Ask Us a Question

We’re here when you need us: same day, after hours, and every day of the year. Whether you’re scheduling routine maintenance, dealing with an urgent repair, or want to talk through what to expect from a visit, our team is ready to help.

Call us at (602) 905-6468, or use our contact form to reach us online. We can get back to you promptly and get the right technician to your home.

Collage of Autumn Air technicians in patriotic uniforms working on residential HVAC equipment and standing with branded service vans.

4.9 Stars From 1,510+ Customers

Not luck. Just 20 years of doing right by our customers.

Read the Reviews
    "Service was quick"
    Service was quick and the installer was very professional and knowledgeable.
    Kay Nelson
    "Great Service, Honesty and Transparency"
    Great service and, above all else, honesty and transparency.
    Pete Aranda
    "Frank was great"
    Super easygoing and quick to get things fixed.
    JP Miller
    "They Are Amazing"
    We are overwhelmingly thankful for everyone at Autumn Air for their patience and support.
    Stephanie Fry
    "Gilbert Was Great"
    Gilbert was great—smart, honest, fair, knowledgeable, timely.
    Paula Simmonds
    "I’ve Used Autumn Air for Years"
    I’ve used Autumn Air for years and I’m happy with the service.
    Joel Glass
    "Very Professional and Kind"
    Very professional and kind from making the appointment to the technician arriving.
    Brandy Rideout
    "Very nice and respectful"
    Very nice, respectful, and very professional.
    Pedro costa
    "Frank is the man!"
    Autumn Air is truly the best company. We have been using them for years and will continue to do so.
    Preston Rosales
    "Frank Communicated Great and Answered All My Questions"
    Frank represented his company extraordinarily and gave me the reassurance that I needed to know my system will be working properly.
    papa zulu
    "Super friendly and caring tech"
    Frank, our tech, was caring and considerate of costs for us.
    Tony Berry
    "This company never disappoints"
    It’s easy for me to say I really feel my wife and I made a lifelong partnership with this company.
    Graham Mather
    "Service was quick"
    Service was quick and the installer was very professional and knowledgeable.
    Kay Nelson
    "Great Service, Honesty and Transparency"
    Great service and, above all else, honesty and transparency.
    Pete Aranda
    "Frank was great"
    Super easygoing and quick to get things fixed.
    JP Miller
    "They Are Amazing"
    We are overwhelmingly thankful for everyone at Autumn Air for their patience and support.
    Stephanie Fry
    "Gilbert Was Great"
    Gilbert was great—smart, honest, fair, knowledgeable, timely.
    Paula Simmonds
    "I’ve Used Autumn Air for Years"
    I’ve used Autumn Air for years and I’m happy with the service.
    Joel Glass
    "Very Professional and Kind"
    Very professional and kind from making the appointment to the technician arriving.
    Brandy Rideout
    "Very nice and respectful"
    Very nice, respectful, and very professional.
    Pedro costa
    "Frank is the man!"
    Autumn Air is truly the best company. We have been using them for years and will continue to do so.
    Preston Rosales
    "Frank Communicated Great and Answered All My Questions"
    Frank represented his company extraordinarily and gave me the reassurance that I needed to know my system will be working properly.
    papa zulu
    "Super friendly and caring tech"
    Frank, our tech, was caring and considerate of costs for us.
    Tony Berry
    "This company never disappoints"
    It’s easy for me to say I really feel my wife and I made a lifelong partnership with this company.
    Graham Mather

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